Customer Ratings & Reviews
- Model:
- 77-85414
- SKU:
- 6471488
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the Commuter Series Hard Shell's protection and fit for their Apple iPhone 13. Many appreciate the case's lightweight design and easy-to-use features, along with its positive grip and attractive colors. While some find the price a bit high and note that MagSafe compatibility is limited, the overall feedback highlights the case's protective qualities and user-friendliness.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Magsafe compatibility
So disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get a commuter case with each new iphone and i am completely underwhelmed with this one. It doesnt work with my MagSafe accessories as advertised. Also, i could have gotten a defective case but the color of my phone is visible in the front on the left and right sides of the case. I can squeeze the case and it covers the phone fully but will not stay. I’m returning this one. I’m so disappointed.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Jocelyn!
We're sorry to hear about any confusion with your recent purchase! While this case is capable of wireless charging on MagSafe chargers, it is not designed for optimal performance with all MagSafe accessories. If that's something you're wanting, we'd suggest checking out our line of made-for-MagSafe cases. If you have any questions, give us a call at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Its okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I normally purchase this style of otterbox casing for my phone but having the grip mechanism embedded on the on the back of the case causes the phone to be uneven when laid on its back. Kinda feels like my camera lens is more likely to be scratched on the suface of a table since the weight is distribubted more towards the top of the phone. Theres barely any protection in the camera lens area so i tend to put my phone face down just in case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Alex,
We're sad to learn you aren't a fan of your Commuter Series case. We put all our designs through over 200 hours of testing to ensure they're ready to safeguard your device. We'd be happy to share your comments. In the meantime, we suggest laying your phone screen side down for a flat laying experience.
Cheers,
OtterBox Customer Service Team
Can’t charge through case.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I generally love Otterbox cases. I’ve had one on all of my phones for the last 15+ years. But I can’t get my iphone 13 to charge on a wireless charger through this case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with your Commuter Series case! While that case is compatible with Qi charging, some chargers will perform better than others, so a different charging base may work better for you. Additionally, we recommend OtterBox Power accessories for the best wireless charging experience. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269.
Best,
OtterBox Customer Service Team