Back to School DealsSavings is one of our best subjects.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $29.99
The comparable value price is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 191 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note the Commuter Series Hard Shell's excellent protection and snug fit for the Apple iPhone 15 Pro. Many appreciate its ease of use and the grippy feel, while some find the design sleek and attractive. A few customers mentioned that the case adds minimal bulk.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 191 reviews
  • Pros mentioned:
    Ease of use, Fit, Protection

    Rated 5 out of 5 stars

    Greaaaaat product! I love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so good that I am no longer worried when my kids want to play with my phone. I’m so confident in the product and I do not fear breaking my screen or damaging my phone when it falls. My phone has dropped twice since I got it but guess what? I feel sorry for whatever surface my phone fells on. And how, it fits perfectly well with the iPhone 15 pro max. And you can easily take the back cover when you want to take a picture or do not want to hang it on your belt/waist. Oh, and there’s a simple way of leaning it against your desk or work area too. I should have got this a long, long time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great iphone case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time for me as I had thr same case for a 13 PRO.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Love my OtterBox case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. 3rd one. Perfect fit. Just need more color options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleeker rhe case fhe better, this one takes the cake!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Case chips

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic chipped in multiple spots within a few months. Seems like cheap quality, unfortunately. I tried to submit a warranty claim on the Otterbox website, but you have to pay $10 for shipping, and it wasn’t worth it to me. Went with another brand instead.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear your case experienced some chipping issues. Should you change your mind and wish to utilize our warranty, please reach out to our CS Team by phone or via chat, and we are happy to help! OtterBox

  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Overall Great Case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she loves the color and the feel of it. It protects the phone really well and still gives you the sleek look and feel. It has several points to grip the phone and not have it slide off your hand. Overall great case for your iPhone 15Pro

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk
    Best Buy Employee

    Rated 5 out of 5 stars

    Sleek and lightweight

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my parents and this product offers great protection for the amount of bulk this doesn't take up. The sleek design is covered in rubber and hard coated plastic.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Otterbox case for my phone. I don’t mind the little extra bulk, actually I like that it’s more grippy than the iPhone body. Also the raised edge has saved the front glass from a few drops.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great for jumping phones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. I had this otterbox with a previous iPhone and my only complaint with that one was the tab to open the charging port became loose after a little while. Since this case is MagSafe compatible I won’t have to worry about it any more. My phones have a habit of jumping out of my hands and I wouldn’t trust another brand to keep this little investment safe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great protection for my phone!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the OtterBox Commuter for my iPhone 15 Pro. It's the second one I've purchased because I'm tough on my phone and this protects it from drops. It's easy to put on and take off, which makes it convenient for cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Good Case. Otterbox quality.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is easy to install and feels good in the hand. Not as much armor as a defender series but still good for everyday use. Magnet could be a little stronger.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worried it would be too bulky but it’s actually perfect and great protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a OtterBox commuter with my 4 last Iphones. They are always of great quality. This new model is compatible with MagSafe chargers and it works great. The only issue with it is that if you use the charging port often the rubber covering it will eventually rip. Also, it is more pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for protecting my iPhone 15. Great fit and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Excellent fit!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits like a glove and great protection. I accidentally dropped my phone from my lap on tile floor and it landed on the corner first. I thought “oh $@&%*” but absolutely no damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Nice case. Haven't dropped it yet, though.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been durable and protected my phone. Having said that, I have not dropped it yet since I bought the case. It is less bulky than the Defender series that I used for my last phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    OtterBox commuter shell

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to place over my new iPhone. I have used this model on iPhone 7plus and 13 in the past and have been very satisfied. I have yet to drop my phone since acquiring but am confident of the protection it would provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this case!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case has proved its durability over and over again. I work in construction and have dropped it chest height and waist height several times — no damage done. Case is clean looking and can take a beating. Otterbox did well on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Love outter box

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great price and I love how strong it is and easy to put together

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Durable and fits perfectly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my phone perfectly. I would recommend it. I work outside all day and I have probably dropped my phone 3-4 times and no damage to it. Pair it with a zagg screen protector and you are good to go

    I would recommend this to a friend