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Customer Ratings & Reviews

Your price for this item is $19.99
The comparable value price is $39.99

Customer reviews

Rating 4.6 out of 5 stars with 230 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Commuter Series Hard Shell's protection and fit, with many praising its ability to safeguard their Samsung Galaxy S21 FE 5G and comfortable hand feel. They also appreciate the case's ease of use and lightweight design, although some find the price a bit high. However, customers are negative about the case's bulkiness and the sometimes slippery feel, with some expressing concerns about the charging port cover. Overall, opinions are mixed, highlighting a trade-off between protection and other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 76 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for my phone. The swing-away plug for the charger connection makes it difficult to plug into. I may cut it off. Otherwise, a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great protection for phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox fit perfectly for my phone, and it's light and protects phone great. Make sure you get the right cover for your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Solid case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case along with the S21 FE on the same trip. The case fits perfectly and it has done it's job several times without an issue. It's not too bulky either. Good product!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Protection without Bulk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Fits perfect, provides good protection and is not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Tough yet Slim

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, handled some big drops. Slim enough to fit in my pocket as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    A must if you dont have insurance on your phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on your cell phone and great for protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    Decent for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to protect my new phone, Otterbox products never disappoint. My only dislike about this particular Otterbox case is the additional grip on the back. If I'm holding my phone for an extended period of time, the grip rubs my hand raw.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A Happy Skeptic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical. I got the bigger version (Defender) in the past, but I'm getting old and my shoulder can't hold up Napoleon's army in my purse anymore. I've had it for about a month and this case makes me feel like the phone is secure and protected. I wouldn't run over it with a tank, but if you're an occasional butterfingers dropper or even an it-was-in-my-lap-when-I-got-out-of-the-car type human, you'll be ok. Be sure to get the screen cover if you're a key-scratcher type human.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits very well and hard outer covering proof to protect the phone for damages

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection, reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox Commuter series shells on previous phone models and have been pleased with the protection they afford. This one is no different, it fits very well and I am confident that it will protect my phone from everyday slips. Wireless charging works well with the case installed. The raised areas around the frame provide protection for the screen when it is set down screen side down. I appreciate the flaps that cover the charging port to help keep pocket lint and dust out of the port. I purchased online from Best Buy and opted to pick up at the store. My order was ready when I arrived; the pickup process was easy and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Best protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made and it does the job great for protecting the phone. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    New case for wife's Samsung S21

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover for my wife's new phone! Excellent protection for the new phone we purchased. Quality and fit is spot on for the new S21 FE. Would definitely recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Charging port

    Rated 5 out of 5 stars

    Shell protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the outer shell protection. I dont like the part where you plug in, the flap to me is a hassle

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome protection!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Dropped my phone at the airport in the pick up lane. Stayed there all night, taking a picture every time someone ran over it. It was turned in, and still worked! The screen was cracked, but that was not the fault of the the Otter box. Highly recommend. (ps it was raining also!)

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Samsung Galaxy Otter Box Black

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case provides good protection and is not bulky. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case for my Samsung galaxy S21 FE. It protects the phone, which I have dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    New case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfect for my phone especially because I had to switch ou my old Galaxy S8 Active which was a very tough phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, lots of protection. No rubber on the back though, so it slides around in the car.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Otter phone box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good well made product that protects the phone and makes it easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box for Samsung S21FE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have loved past Otter boxes & this one is perfect for my new S21FE. Not too heavy but still protective case.

    I would recommend this to a friend