Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 480 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Commuter Series Hard Shell for Samsung Galaxy S22 Ultra highly for its protective qualities and perfect fit. Users appreciate the case's quality, reasonable price, and ease of use. Some find the case a bit bulky and mention a cover over the charging port as a minor inconvenience. The design is also a point of consideration, with some preferring a slimmer profile.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    Fit, Grip, Protection

    Rated 5 out of 5 stars

    Only case i ever buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the commuter series on my phone's for years. They have the best balance of protection and size. They aren't overly cumbersome. I like that they have rubber antislip pads on the back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still good, but i liked my previous case more.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a long time user of the Commuter series cases and have been very happy with them. So, when i upgraded to the Galaxy S22 Ultra, I bought a Commuter case to go with it. I've only had it a short time, so this is a first impressions review. Compared to my previous Commuter case, the hard plastic shell appears to be a little thinner but the combined thickness of the outer shell and inner cushion is about the same and i expect it will offer similar protection. And, it still fits my pocket. What i didn't like: the back of the case is a little smoother than my old case and feels more slippery. The edges still have a good grip surface though and i'm getting used to the differences. The port cover for the usb connection does not close flush like my old case did. I can push it flush, but it springs back out slightly when released. It's annoying and will allow more dust and dirt into the port. Hopefully, that will relax with use and fully close.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Grip

    Rated 5 out of 5 stars

    Easy to hold

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and easily to use. The texture provides a great nonslip hold.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    I prefer an original samsung case!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears to be a good fitting strong protective case. The sides should have a softer rubberized feel for a more secure grip. A kickstand would be a welcome feature.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Bomb proof

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. Substantial easy to hold plenty of protection

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Works as it should

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone case easy to install, good grips, no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well with my new phone and it helps me keep a grip on it since phones are so slippery!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Nice one otterbox

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new phone so had to get a new case. I really like that it looks nice, has these slightly rubber grips in the most handy placement so it's feels good in your hand while using your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Otter case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing case and phone holder very stong case and good grip

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Case

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cases that offer great drop protection and good grip.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Solid phone protector

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged cell phone protector with a great grip. Well made and quality craftmanship.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New phone case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store associate was very helpful. Product itself though leaves me wanting. "Clunky"... Uncomfortable grip... Smooth texture is slippery when holding.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone case. Comes with lifetime warranty. Grips on the slide. Yet it is still sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case. Little slippery but i haven't dropped it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    small investment to protect your large investment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of lass for those who don't like cases that seem to "slip" out of the pocket, the hand or the purse.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nothing wow about this case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a big fan, the case wasn't very grippy, and it was tough to remove the s-pen with the way the case was molded. it's decent for outdoors people I guess but there's definitely better options

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointments with your Commuter Series case! We appreciate your feedback about the grip and S-Pen accessibility, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    No Grip

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt like the no rubber grip as it slid from place to place

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is without doubt strong and safe. No trouble gripping it well. Allows the phone screen to be fully in display. The tab closing the power slot is a welcome feature. Will purchase an OtterBox again.

    I would recommend this to a friend