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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 6 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 2 out of 5 stars

    Cheap stuff but it will probably survive a year

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upper flap feels thin and flimsy, and leaves a gap with the screen. I bought this so I didn't need a screen protector, so am still worried about things slipping through in my pocket and scratching the phone screen. The body of the case feels sturdier, but if it's anything like the last two otterbox cases I bought for my iphone 6s, the rubber will probably start coming off the plastic in about 12 months (or less, as happened with the replacement case I bought for my 6s). I only keep this case because I tried the Nomad case and their top flap was even looser (albeit made from nicer materials) and I couldn't be bothered to try the Speck case after these two. Those seem to be the only 3 decent folio options for this phone sadly. I also wish there were a folio case made of more sustainable materials given how disposable/bad quality they are, but there we go.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there, Kermit!

      We're sorry to hear about your disappointment with your Strada Series case! While that flap is able to provide a bit of extra protection to your screen, it is not designed to totally lock out dust and other debris. We'll be sure to get your feedback passed up the ladder to our design team!

      If you do end up running into any issues with your case, we have a stellar warranty, so give us a ring at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    OtterBox Folio Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the OtterBox Folio Case for the iPhone 11. I returned due to the front cover did't align with back cover and appeared imbalanced with phone inside. For the price, it should be better made!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the issues that you had with your Strada Series case, and we're bummed to learn that it caused you to return your case! It's odd to hear that your case wasn't aligning properly. We'll be sure to get your thoughts passed up the ladder to our design team! If you ever run into an issue with an OtterBox case in the future, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Nice sleek case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the case but it doesn't protect as well a the defender case that I had before this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the OtterBox Folio Case for my iPhone 11. I didn't think the quality of the material matched the cost of the case so I returned it to Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It is the better

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Great, cover my phone and look very well this is my second one, only change because I bough other phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy, elegant and practical

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my phone which had an expensive but not so sturdy case. This case was much less expensive, sturdy, practical while maintaining an elegant look.

    I would recommend this to a friend
  • Customer reviews from otterbox.com

    User rating, 4.5 out of 5 stars with 38 reviews on otterbox.com.

    See all otterbox.com reviews
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