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Customer Ratings & Reviews

Your price for this item is $30.99
The comparable value price is $59.99

Customer reviews

Rating 4.5 out of 5 stars with 958 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the Symmetry Series+ for MagSafe as offering excellent protection and a great fit for the Apple iPhone 14 Pro. Many appreciate the case's color options and design, along with the seamless functionality of MagSafe. While some users noted the case adds a bit of bulk, the positive feedback on protection and ease of use outweighs this concern for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 43 reviews
  • Rated 3 out of 5 stars

    Sides discolored very quickly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this case for less than 2 weeks, and there’s already marks on the side that I can’t get off. I don’t even work a “dirty” job. Clear cases don’t show marks this quickly. It is an otterbox so I know drop protection is good, and it was on clearance, but I would have passed if I knew it was going to discolor almost immediately.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Cons mentioned:
    Yellowing

    Rated 3 out of 5 stars

    Yellowing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have sworn this case was known for not yellowing, I was wrong….yellowed pretty quick on the sides

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you have experienced a discoloration issue with your case. Several factors in our environment may contribute to this issue. We are most happy to get you into a brand new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Check what you buy and what is recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly can’t do a good review on this product because I asked for help finding a case that my kids wanted me to get and I asked the young man to help me find one similar and it was basically handed to me but it was for a iPhone 14 Pro not 14 pro max. And I told him Pro Max.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done with some wear and tear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone, but it has turned yellow since the 1 year of owning it, and the area around the charger port is tearing

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the discoloration issue you have experienced with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Got warped & distorted

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, fits well. The only thing is that my case started warping. The front of the case started stretching out and now looks distorted.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    iPhone 14 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and works fine.. not the best protection though

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope you enjoy the great features of the Symmetry Series case. If our Customer Service Team may assist with any questions, please do not hesitate to reach out via phone or chat and we are happy to help! OtterBox

  • Pros mentioned:
    Magsafe

    Rated 3 out of 5 stars

    Good bruh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Has the MagSafe so works with wireless charging.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are so happy to hear about your experience with your case. If you ever need any assistance with your case please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Product review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection this product provides would recommend it is used in combination with a screen protector. Only giving 4 stars because it does get discolored and dingy looking pretty fast.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear case, very sturdy and reasonably priced, fits phone perfect

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Sturdy not bulky

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone. Slim. The only down fall is I’ve had this case for a few months and the design is very faded. Over all happy with the product

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that the graphic design has faded from your Symmetry Series + case. We have a great warranty, and we would be more than happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great protection - Holds & Shows Dirt

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Stands up against the daily use of a 16 year old and meeps the phone imaculate. The bad…its a clear case and it looks gross after 3 months. Worth the $ for protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Not the best OtterBox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for protection but did not like that it yellow along the edges. Now I just don’t like it on my phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you have experienced a discoloration issue with your case. We have a great warranty and we are happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Cons mentioned:
    Camera lens protection

    Rated 3 out of 5 stars

    Hard to put on

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have a protection cover for csmera lenes the case is hard to put on.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Susyo! We apologize for any inconvenience using accessory products with this case. Because we do not presently manufacture or sell individual camera lens protection products, we are unable to verify or deny the compatibility of such products with our cases. If our Customer Service Team may assist with any questions or needs related to the case, please give our CS Team a call at 1-855-688-7269 and we are happy to help OtterBox

  • Rated 3 out of 5 stars

    Love the case but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case but the sides of it fades bad! The case is durable and thin. The sides of it fade on everything. Thought it was just bad luck so I tried it again in same color and same thing is happening to this one. Maybe case would be okay in dark color. A lot of money to give for something that doesn’t last.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Its cute

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the case the only thing over time it will scratch up and the especially around the edges youll be able to see the scratches more and more and the desgin will begin to fade

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Andrea! We are so sorry to hear you are experiencing a scratching issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation! OtterBox

  • Cons mentioned:
    Camera lens protection

    Rated 3 out of 5 stars

    Phone Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's average compared to other cases. However, it does not include a protector for the camera lens - just an open hole.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bulky too big a lip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but too bulky. Makes my phone feel 3x size

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback regarding the Symmetry Series. We have taken your feedback to the company for future consideration. OtterBox

  • Rated 3 out of 5 stars

    Good, not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality case, but the MagSafe magnet is very weak and is not near as strong as I’d hoped

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      It's curious that you're struggling with the magnetic strength of the Symmetry Series+ case, as we engineer that to be on par with Apple's technology. Is it a particular MagSafe accessory that the case doesn't seem to be working out too well with, or is the issue across the board?

      Feel free to give our friendly Otters a call at 1-855-688-7269, and we'll be glad to help get you set up with a brand-new warranty replacement to see if there's just something wonky with your current case.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Don’t rely on it’s protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the appearance of this case, but it does not seem to be Otterbox standards. My phones always look new when I’m ready to update. My iPhone 14 is cracked in multiple places under the case. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 3 out of 5 stars

    OtterBox-Symmetry Series

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll give it a 3.5 (not on the choices) but it is really in between 3 and 4 stars. I bought this casing for my daughter's iphone 14 pro. The casing itself is hard, it does look like sturdy, no doubt, but the color has somewhat faded right after 3 months of use.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so glad you are enjoying the great protection and sturdy nature of the Symmetry Series + case. The Sage Advice is one of our favorites, and we apologize that the color has faded. Please give our amazing CS Team a ring at 1-855-688-7269 and we are happy to help so you can enjoy the original great look of this case once again! OtterBox