Memorial Day SaleEnds 5/26. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $24.99
The comparable value price is $59.99

Customer reviews

Rating 4.5 out of 5 stars with 186 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the high-quality protection and durable design of this phone case. Many appreciate the snug fit, effective MagSafe compatibility, and the case's ability to showcase the phone's color. While some users noted a tendency for discoloration over time and slight bulk, the positive feedback on protection and quality outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-13 of 13 reviews
  • Cons mentioned:
    Color

    Rated 1 out of 5 stars

    Cute case but not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got a new phone seen this case and it was so cute but for $40 dollars it’s not worth it at all the case is to loose for phone it doesn’t have that curved edge that hugs your phone (I’ll add a pic to show what I mean) dropped it 2x not even 2ft off the ground and shattered my phone screen I noticed when it was dropped the phone slips out the case and I thought it would of been a great phone case bcs it’s an otterbox but honestly it wasn’t at all and it also discolors really quick barely got it a month ago and it’s already yellow

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Michelle! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 1 out of 5 stars

    Really bad quality control

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife tired 2 different cases and the first one had the volume down button not cut in the right spot the second one had the power button cut in the wring place making the them mushy and will break your phone over time very disappointing coming from otterbox

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Bradley! We are so sorry to hear you experienced an issue with your cases. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Phone cracked despite the case

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is not effective. My daughter dropped her phone, and while the case remained undamaged, the back of the phone cracked.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case. OtterBox

  • Cons mentioned:
    Color

    Rated 1 out of 5 stars

    Discolors very easily

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the case less than ma month ago and it has already discolored tremendously. Totally not worth $50

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Marissa! We are so sorry to hear that you have experienced a discoloration issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation via warranty replacement! OtterBox

  • Rated 1 out of 5 stars

    Won't protect the phone.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case did not protect the iphone. 1 accidental drop and the whole back of the phone was smashed.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 1 out of 5 stars

    Not worth the cost, does not protect phone.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case will not keep an IPhone from breaking.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Kelly! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 1 out of 5 stars

    Case didn’t fit couldn’t return

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible didn’t fit and they wouldn’t let me return it. Associate said it would fit and in a rush, I didn’t notice so I threw it away. Waste of time and money.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! If you still have access to the case please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Avoid this case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this is a otterbox case it does not live up to its name my phone fell about 2 feet and my screen protector shattered because the case isn’t tight enough on the phone and it slid out on impact

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Jose! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Phone fell right out!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone fell right out and my screen and phone are now damaged!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced an issue. The Symmetry Series case is a one piece case, but is designed to fit your device snugly. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 1 out of 5 stars

    Iphone case15 plus

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone case is loose and really expensive. I dont recommend it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, David! We are so sorry to hear you are experiencing an issue with your case being loose. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Do not recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Back of the phone still cracked with fall

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 1 out of 5 stars

    i phone cover

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox I purchased is not a snug fit for 15 plus

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Mary! We are so sorry to hear that you are experiencing a fit issue with your case. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive had this case for less than two months and my phone is cracked in two different places. otterbox is not what it used to be. dont waste your money

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello!
      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox