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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 147 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers highly value the excellent protection offered by the Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 Pro, frequently praising its ability to safeguard their phones. The high-quality materials and snug fit are also consistently highlighted, along with the appealing colors. Many appreciate the case's comfortable grip and slim design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Rated 1 out of 5 stars

    Mr. President

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product you delivered was already opened and thr packaging was torn, inside the IPhone case was broken. Horrible customer service when I called to report the incident.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this situation OtterBox

  • Rated 1 out of 5 stars

    Otto Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is faulty because the open end for the USB-C charger isn't cut right to plug the cord in the phone to get a good connection to charge.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Floyd! While we do test a number of different charging cables to be compatible with our cases, we cannot guarantee every charger is compatible with our case. OtterBox