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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 781 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, sound quality, and call blocking features of the KX-TGD563M phone system. Many also highlight the positive battery life, Bluetooth connectivity, and caller ID capabilities. While some found the volume could be improved and the size/weight not ideal for everyone, the overall reception and answering machine functionality received favorable feedback. The attractive design and clear display were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-15 of 15 reviews
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    needs improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job,the volume is not as good. distance is great from the main outlet to about 30 ft. Id does not shows the name but the number of the caller, overall it is good phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Pretty nice little phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker is a little quiet, but I still liked them better than the ATT and Vtech models. They have talking Caller ID like older Panasonic models too that wasn’t advertised. The AAA rechargeable batteries are a nice touch too so I don’t have to track down special batteries.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us improve our technology and services. Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the option to put cell phone calls to this phone but the volume is low even on the highest setting

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Volume on base

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but it doesn't allow us to increase the volume on the base. Not a good design for elderly

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these are working good for me. I have a little trouble adjusting the volume, But am getting it figured out. I am not very technology savvy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Volume should be louder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my mother she’s a senior and she like to use the speaker aspect of the phone, the speaker volume is not very loud other then that the phone is fine

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Only downside is the volume of the handhelds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the volume turned all the way up, it is hard to hear in a noisy environment.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone for the most part..two issues no backlight and the volume could be louder. Love that you can block lots of calls!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife and I like these phones, the only thing is the volume is not that loud on speaker...

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Can Not Be Used to Screen Calls - Not Loud Enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very happy with this phone system until we tried to screen our calls. When a caller leaves a message it is all but impossible to hear in real time. The volume for playback of recorded messages is loud but during the recording it is but a whisper. This makes the system unusable for our household. That's too bad as we liked the phone otherwise.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      To be able to get support for you Vent Fan, please reach out to the Panasonic Customer Service for Vent Fans during 9AM - 6PM (EST) Monday through Friday via Phone: (866) 292-7299, or via Fax: (888) 553-0723. You can also Email them at: ventfans@us.panasonic.com . Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but it’s no loud enough and little bit complicated to set up

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Home phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all a nice product. Volume is a little weak.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. Panasonic

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    functions well, with the exception the volume is low. no matter how high you turn the volume up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    low volume phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has volume adjust, but turned up to max volume the volume is not very loud.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    BAD , Very BAD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase it! We tried it, it broken after a week later. Volume was not working, and it shut down the line itself.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us.
      We would appreciate it if you would contact our Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST to speak with a customer care representative about your recent experience in order to determine how we can provide you with a solution.
      Please note that this unit is under Manufacturer's Warranty for 1 Year from the day of purchase. Panasonic