Customer Ratings & Reviews
- Model:
- KX-TGD563M
- SKU:
- 6122205
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the ease of use, sound quality, and call blocking features of the KX-TGD563M phone system. Many also highlight the positive battery life, Bluetooth connectivity, and caller ID capabilities. While some found the volume could be improved and the size/weight not ideal for everyone, the overall reception and answering machine functionality received favorable feedback. The attractive design and clear display were also frequently praised.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to raise up the audio volume sufficient for our needs. In addition, the instructions for some of the features of the phone system were too complicated. I was unable to figure out how to program in the codes to be used.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi John, thank you for reaching out to us regarding your phone. You may contact our tech support team via chat https://shop.panasonic.com/contactus Mon-Fri 9am-5:30pm est for additional assistance.
Fine at first but not long for batteries to go bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed fine at first, but within a few months the batteries didn’t hold a charge well. And a within a year the phone handsets get a distant tunnel sound in them, but it doesn’t happen all of the time, but a lot. It’s enough to cause me to get a different brand of phone and this stays just as a backup. Surprised this panosonic was not as good as my past phones from this brand.
No, I would not recommend this to a friendPoor Bluetooth connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're just going to use this as a basic cordless phone then it works fine. However I bought this model specifically for the ability to connect a wireless headset via Bluetooth. The problem is that the Bluetooth only connects to the base and not the wireless handsets. This means that if you walk more than about 5-10 feet away from the base you will experience poor connectivity and dropouts. It doesn't make any practical sense to use a Bluetooth headset if you can't walk more than a few feet away from the base unit.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your question. Only the Base has a Bluetooth feature.
The distance my vary on obstacles.
Great price and features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could hear more clearly and with more volume. Also wish that the shape of the phone was more comfortable to hold. I thought I would be able to have a better connection with a new landline without it breaking up for those I call, and this is just not the case.
No, I would not recommend this to a friendAttractive styling but not usable for us.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with sound which was tinny, and voice on caller ID was in many cases not understood. It was returned.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. Kindly be informed that the speaker on this model is standard. If you would like a telephone with volume boost, we would recommend you to check out our amplified systems as well.
More than needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st I would like the machine to beep when msg. 2 Instructions rather complicated. 3 I love the option to block calls
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
very confusing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product in May. I still trying to set up my phone book.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for contacting us Eileen. We appreciate your letting us know about the difficulties you're experiencing with your new phone. We recommend that you contact our tech support team via chat for assistance at shop.panasonic.com/contact us Mon-Fri 9am-5:30pm est.
- Pros mentioned:Battery life
Lacking needed features
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had for two weeks, replacing an older ATT system which we liked very much. First, you can't hear a caller's message or your default answering machine message in real time, so of no use at all in screen calls by listening. Second, I hate hearing the phone tell me, twice out loud, who the caller is. Third, the handset screen does not light up until you press a key, and that makes it impossible to read in dim light, but I guess it saves the battery that way. Fourth, none of the volumes are good for hearing impaired (not deaf by any means) as I am.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..