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Customer Ratings & Reviews

Your price for this item is $1,899.99

Customer reviews

Rating 4.5 out of 5 stars with 18 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are delighted by the quality of the 55" Neptune Partial Sun 4K HDR Outdoor Smart TV, with many praising its excellent sound and lighting. The 4K resolution and suitability for outdoor use are also highly appreciated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Outdoor TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound is great on this tv. Would definately recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about buying a brand of tv I haven’t heard much about and had limited reviews, but I am pleasantly surprised so far. The tv was packaged well and also easily so you can remove the box from the tv without fuss. It’s lighter than other ones of this size so mounting was easier. I wish I’d have paid attention and released the power cable from the back area that’s secured with a dozen screws before I got it on the wall, so just fyi that’s where that’s at. I had some connection issues initially but that was my internet not being able to reach the patio, once resolved I got it up and running and the tv responds well, has a great picture in shade, and the audio is loud enough without an external speaker or soundbar to hear from 20+ ft away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We really enjoy this TV and use it often.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, and for the price, it was totally worth it. Some notes though, as these things are hard to buy reliably. First, it's bright, and we have it on a south wall facing north, so it's 100% shaded. On bright days, it's a little washed out, but you can still see it. Overall, it's not a big problem, but makes noon football games on sunny days a bit harder. The backlight is inconsistent, but it's only obvious when turning off and on or on VERY dark scenes. Blacks and whites are very good overall, and colors are strong. The blacklight bleed is really not noticeable most of the time. The speakers are good, but won't win any audiophile awards. They are definitely loud enough. We mostly use this for sports on the patio right now, but we also did a Girl Scouts movie night which went well. The only *real* gripe I have about this TV is that WebOS is terrible, like really bad. It's slow, inconsistent, and often takes time to process any input so you get confused about what happens when. I'm using it now, but have an Apple TV we'll switch to when we put it back out after the winter. Seriously, they need to do a lot of work to catch up to the Samsung interface which isn't very good. Also, put a better processor in there, it's SO SLOW. I recommend this TV, it works. We've had it for about 8 weeks now and I have no actual complaints (other than WebOS, but there's an easy solution to that). I gave it 4 stars for the WebOS issues. Fix it with a box.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Outdoor, Smart

    Rated 1 out of 5 stars

    CAUTION DONT BY LG TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time with this tv and don't discard the box if you ignore my warning. The entire Web OS system is garbage, the TV is slow and difficult to use and navigate. I have Samsung, Sony, Toshiba and fire TV's that all out perform this TV. It is a headache waiting to happen. I have completed 2 factory resets and worked with support and it comes down to that LG operating systems are garbage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris Durnigan was very helpful. Why do I have to do at least fifty charachters? Not set up yet so I can't accurately answer next questions

    I would recommend this to a friend
  • Pros mentioned:
    Outdoor

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase will be able to watch football out side with my firepit burning.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Peerless AV Neptune 55" outside TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use - picture quality and sound quality are great. Very lightweight so easy to mount as well

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality excellent sound and good lighting will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the product! Seems to be good quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Looks awesome on the deck and does good with glare. The sound is also better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great image

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you will need to buy a tarp to cover it. any little thing can crack the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New outdoor TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and the outdoor TV get a much brighter picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV on a deal looks great under our backyard.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not bright enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do your research prior to purchasing, this tv is only 500 nits (brightness level) which is moderate for even an indoor tv. I had this tv installed under a pergola out of direct sunlight and could barely see anything. For $1899, very disappointed with the brightness quality. Also, dont bother contacting best buy customer service their completely useless, just go in person to your local best buy store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our new covered patio and it is fantastic! I love how it manages to stay bright in different angles, super important for an outdoor TV. It seems durable so far.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Neptune Partial Sun Outdoor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this TV for my patio. The picture quality is great and sound is fantastic. Would highly recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great outdoor tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great outdoor tv for our summer kitchen. Happy with price, delivery and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality and the product. I might purchase another one

    I would recommend this to a friend
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