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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.98

Customer reviews

Rating 3.4 out of 5 stars with 72 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

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Cons mentioned filter

58%would recommend to a friend

Customers are saying

Customers commend the Elite Powered Wireless Smart Speaker for its exceptional sound quality and impressive bass response, although some found the bass could be improved with bass-heavy music. However, negative feedback focused on the lack of Bluetooth connectivity and difficulties experienced during setup and with the Alexa functionality. Several users found the setup process challenging and the Alexa feature unreliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 72 reviews
  • Cons mentioned:
    Alexa feature, Bluetooth

    Rated 3 out of 5 stars

    Need to be updated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this speaker but it only has two pros and more cons. The speaker is very loud for it size. The blue bright light when communicating with speaker is cool. Alexa feature is horrible, When trying to communicate u find urself yelling and repeating urself a lot. Apple Music was an updated feature added to amazon but this speaker still states it can’t play Apple Music even if ur pair threw the app for the speaker so u will see ur Apple Music is pair with the app but it says Apple Music not allowed. It doesn’t pair Bluetooth with any device. It will only pair with other speakers that’s connected with ur WiFi. I own 5 smart speakers this is the loudest but it’s the worst I own. Only speaker worst in MY OPINION Samsung radiant 360 R1. Hated it so bad I give it away. Best and my favorite is the Insignia voice smart Bluetooth wireless google assistant speaker. I purchased 5 for Christmas 3 small 2 large only the large is wireless kept 1 of the large one. Love it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great Sounding Speaker, Alexa is good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on Best Buy deal of the day for $49.99, at this price point this is a great buy. However at $199.99 may be questionable cause at times the connection will cutoff for no apparent reason, 2nd it took quite sometime to get the speaker up and going,even for someone like me that has a high degree of technical knowledge. The lack of Bluetooth is also a negative and is not really portable as it must be plugged in. Alexa is responsive and the sound quality is the best I have heard from a speaker of this size. At $49.99 this is a great speaker, even at $99.99 would be a great buy, any higher not so much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    A Better Alexa alternative, with some flaws...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pioneer's Elite series has some amazing equipment, and this one is no exception. The Built-in Alexa function is a useful tool and setup is simple. We have ours in the kitchen and can fill up a large room with great sound. My only concern with this is that you have to use Pioneer's phone app to get it setup and to stream music. Compared to my Definitive Technology Bluetooth cube, which just requires a bluetooth or NFC connection, it can be a bit of a hassle, especially if a guest wants to use their phone's music to stream on the speaker. I'm like, use the Def Tech cube, and they start being envious as they are relegated to a antiquated but still solid sounding technology.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Alexa feature

    Rated 2 out of 5 stars

    Not fully Alexa functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality good, consistent with Pioneer reputation. However, I bought this to add to my other 2 Alexa devices on my network. But, this device will not access Pandora like my 2 Echo devices can. You have to use the “app” to do it. Very disappointed, and returning. Other than this, good quality product. Pioneer should make this device as a true Alexa device, and I may comeback to it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hidden Gem - Outstanding Music + Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to try to keep this fairly short but since there are only a few reviews I want this to be an in depth review. This product is nearly flawless for the Home Smart Speaker Market and is truly ELITE. 1) Setup is done via the Pioneer Music Control App for Android or iOS. 2) The unit is essentially two Amazon Echo Gen 2 Units in one attractive package that plays in true stereo due to the discrete switching amplifiers. 3) The Bass Frequency Response is down to 28 Hz - 20 kHz and it delivers the right amount of bass punch at any volume setting from low to high. The music will fill up to a medium size great room with sound and you can set up a group of rooms or use the app to control each speaker individually. 4) The Alexa integration is fantastic and works flawlessly with additional setup options available using the Amazon Alexa app. 5) For the advanced user it has the option to setup the unit with a fixed ip address which in a household with a dozen devices running and communicating with each other it is a must for managing them on the network. 6) Other features include; 4 preset buttons, 5 GHz & 2.4 GHz band setup, auxiliary audio input and a line output. 7) This unit does not have bluetooth capabilities which is not really required because streaming over Wi-Fi is more efficient, better quality, and a more stable connection. 8) Suggested improvements are a short list and only minor - The buttons on the top of the unit are not clearly marked with white like the mute microphone button, limited documentation on updating the firmware, the preset buttons only work with Pandora, and can only be programmed when starting music from the Pioneer Music Control App. The Pioneer ELITE Smart Speaker F4 is a steal at a $150.00 price point (On Sale) and clearly outperforms the Sonos One at $200, the Amazon Echo Plus at $150, the JBL Link 20 at $150, and the massive Google Home Max at $400. It is a must buy if you are in the market for a smart speaker with Alexa and enjoy listening to music!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Invest time and good sound happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will need to download and use 3 apps to maximize this speaker’s capacities. It will take time, especially if you are, as I am, over 50. But it’s worth it for the sound quality of this single unit. Be patient. The voice response is slower than any Amazon device. If you are adding to your shopping list, don’t use this product. It’s for music and fun and games. It streams well and the app to control the basic functions behaves like any audio player would on your phone or tablet. Its handy for open room listening and also features headphone inputs and hdmi and Bluetooth functions. All take time to learn. Bottom line. Great audio. Useful interface when you learn it and slow response to voice commands.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Good sounf

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi connected with good sound, but I think it should have some sort of Bluetooth pairing but it doesn’t , but the sound is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speaker, lacking options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this speaker for about a week, and I have mixed feelings. Keep in mind, this is a speaker at its heart, not a "smart control device"; it would not replace a echo dot/spot. Alexa supplements its functionality. So, I am reviewing this as a speaker and music player. First, the hardware. I was disappointed to find that there is no way to fine tune the treble/bass settings. This could possibly be alleviated if you group this with other speakers (I simply don't know), but I doubt it based on the limits of the Pioneer Music and DTS apps. Now, on to the software. You will need at least 3 apps on your tablet or mobile device to setup and control the speaker. You get a few options through the Pioneer app, such as the use of DLNA servers, that you won't get through Alexa and voice commands. This leaves you feeling like you need a "remote" for the speaker. I use Spotify and found that you can play music through the speaker by going through the Spotify app itself. Alexa and Pioneer apps do not do this natively. Overall, happy with the speaker, but it could stand to have a few more options to get a few more tweaks out of the system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Classic Pioneer styling and performance.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me awhile to actually use this speaker ( I'm a speaker junkie with too many to count - please help me!). When I did, I had no luck connecting it to my WiFi. I decided to use an AudioQuest auxillary line-in cord from my phone and iPod. Sounded really good. Nice balance and little distortion at full volume. This speaker is nicely made. Not the best sounding speaker out there, but far from the worst. Great for the price I paid on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a complete Sonos set up, but always been complimentary of pioneer for their receivers. I have a Pioneer elite powering my theatre area. I purchased a couple of these as gifts and ended up keeping one for my shop. Great speaker for the cost (when on sale). At full price, I would still pic the more innovative, Sonos.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    Great sounding Speaker with nice features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Pioneer was a very good deal and a great sounding Speaker with nice features. The setup requires a little patience as it’s multiple Apps and steps to get up and running. Once done; however, operation is quite straightforward. It works well with Alexa integration.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not the best speaker to stream with

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work at all with Google Play Music app. Requires it's own app that does not allow Google Play music. Sound is pretty good however and it is quality build, heavy too. Just wish it could stream anything you wanted.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great sound and looks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews before purchasing this speaker and truth be told most were negative,but the price was to good to pass up and so far we are happy with it. It did take a little time to connect to wifi but after it connected we have been pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    My Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many (about 20 or more) smart speakers and for sound this is the best! It has a few quirks, as they all do, but again, the sound (and isn't this whats most important) it is my best. The bass is perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds good, NOT full Alexa enabled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great and I got it on a Deal of the Day for $79. So I was disappointed when I had to return it. It controls Alexa devices, but the one thing it will not do is play Amazon music on command, i.e., "Alexa, play top songs." It will allow you to play your music--but you have to do it with the app. So that means if anyone else wants it to play music, it won't do without the app (NOT 100% Alexa compatible). That was a deal breaker--so back it went.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 speaker but one had to much cracking in it. when then did play great sound. Too much work getting the running. You have to upgrade to a PLAYFI receiver too

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely gets the job done, and sounds really good too. Understands Alexa well and can control everything that the dot does .

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 2 out of 5 stars

    This speaker isn’t wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I thought I was getting a great deal with deal of the day for $79.99, but I’m quite a bit disappointed. Best Buy markets this speaker as a “wireless” speaker, but it’s not a wireless speaker since it doesn’t work unless it’s plugged into the wall. This is actually a WiFi speaker that needs to be plugged in. The pictures are deceiving since not a single photo shows the speaker plugged in. I’ll be returning this speaker.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    3.5 stars really...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK. Sounds great. It's a good speaker. I Wouldn't pay full price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nice speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clear sound from the speaker. A little smaller than I thought it would be.

    I would recommend this to a friend