Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 184 reviews
(184 customer reviews)to a friend
Rated 4 out of 5 stars
Geek Squad comes through
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased a remote car starter for my daughter at Christmas and it was installed. If the car sat for more than a day, the car battery would drain. Our mechanic could not figure out why and I thought the only thing different than last year was the remote starter. We brought back to Geek Squad, and they replace the starter. Before giving back to us they checked for power drainage and found it still was drawing more power than it should have. They tried a another and the same thing. The installer said maybe there was an issue with the make/model and not compatible. We were then given a better remote and did not get charged extra.
I would recommend this to a friendRated 5 out of 5 stars
Remote car starter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had an appointment set for 3:30 on a Saturday. Steve the technician called around 10:30 asking if I could bring the truck in early because he had a cancellation. Great!! He started to work immediately upon my arrival. Told me about how long it would take, and that he would call me when he finished. He finished sooner than he expected. Very professional, did great work, haven't had a single problem! Will take all my business there!!
I would recommend this to a friendRated 5 out of 5 stars
Talk with install tech to avoid problems before yo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote starter works great and is simple to use. Getting it installed was not so great. First I would say the install techs are great. The appointment process is poor. It took three trip to the store to get the install complete. Once again the problem is with the sales people that dont know what to get for parts to give to the install team. The installation techs very very helpful and professional to correct the errors.
I would recommend this to a friendRated 5 out of 5 stars
Installation complete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although my Black Friday purchase did not arrive until weeks after my installation date, the installers at the Wilkes Barre , pa store understood my situation and were very accommodating. These guys squeezed in my install and did a professional job too. These men are the reason I continue to shop at bestbuy. This is my 4th remote starter (all purchased and installed at bestbuy ) and I’ve never had any issues
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Remote Start Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently purchased a remote start for my car, and had Geek Squad install all parts and components. My service tech did a GREAT job on the install, explained everything he did, showed me where everything was installed, and everything was on-time. I don't remember his name, but this guy is superb. I wouldn't hesitate an instant to have Geek Squad at my Best Buy perform service work for me again!
I would recommend this to a friendRated 5 out of 5 stars
Well pleased with this remote starter kit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Given as a gift, I was at first reluctant of it but soon learned my first impression was faulty. Set up appointment for Geek Squad to install and to say the least, it was a very pleasant experience. The Geek Squad installer was very professional and the results were better than expected. Actually they were excellent and absolutely NO PROBLEMS have been experienced. I am a Happy Camper.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cliff at the Clarksville, IN store is the best! He is very knowledgeable, treats you like a best friend, gives you a walk through of your installed product and answers all of your questions before you leave! He has installed backup cameras on both of my kid’s car and remote starter on one of my kid’s car and I have been very happy with his service on all the installations.
I would recommend this to a friendRated 5 out of 5 stars
Remote Start
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.System works better than I thought it would, was very skeptical about the range but I can start my car from my desk at work on the 2nd floor more or less 3000 ft away from where I park. Technicians installed the system in just under 2 and a half hours which was great and they left everything clean and exactly how I left it. Planning on buying again for my other vehicles.
I would recommend this to a friendRated 5 out of 5 stars
Pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never again go without a remote starter. Had it installed and they were knowledgable, and efficient. The process was smooth and result was as promised. No surprises! no hidden extra fees. I am amazed at how much I have used this already and how absolutely handy it is. Big piece of mind and safety feature. Thank you so much. Lifechanger...really.
I would recommend this to a friendRated 5 out of 5 stars
Remote start - great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking around to get a remote start kit installed for my 2012 Toyota Camry. First of Best Buy folks helped me buy the exact kit and accessories that would be needed for my vehicle. And then Geek Squad installed it without any hick ups. The installation appointment was about 3 weeks ought though during the January month time frame.
I would recommend this to a friendRated 5 out of 5 stars
Remote start install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son received this remote start for a Christmas gift, and went to have it installed. He was treated with Respect, and friendliness. I appreciate the installers that the Northglenn Co Best Buy hires. They are on time, and do the job right the first time. This is the 2nd install of remote starters that we have done.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second time getting remote start through Best Buy. The service guy was the same as the last time and he’s an overall great team member. He’s very knowledgeable and answered al my questions. He also met the deadline and got it done when he said he would. I’ve had no issues with either cars.
I would recommend this to a friendRated 5 out of 5 stars
Great team at Leesburg, VA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took care of an issue caused by the incorrect ecomm posting. Matij took care of the situation by spending a long time on the phone with corporate and resolved the issue. He didn't stop there by just taking care of my situation but resolved the problem itself so that others would benefit also.
I would recommend this to a friendRated 5 out of 5 stars
Always a pleasure to work with professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought a total of 3 Remote Start systems as well as a new stereo and a backup camera as Christmas presents and had them all installed. Eric, Chris and the whole team at my local store were incredible and helped me look like a real hero on Christmas morning!!!
I would recommend this to a friendRated 5 out of 5 stars
Car remote start insulation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Car remote start insulationWhat can I say the guy was very knowledgeable he was quick to always ask my permission if you wanted to add something or think something should be added very very pleasant to talk with very knowledgeable what more can I say very
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great experience while waiting for my car to be ready. The installer not just did a great job doing the install but also gave me good information regarding the product he's installing. Great Job! and Great Customer Service. Thanks!
I would recommend this to a friendRated 5 out of 5 stars
Top notch job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super happy with how this turned out! They did a very professional job. I thought I would need to go back over the work because I'm very picky with how things are installed, but it was done perfect
I would recommend this to a friendRated 5 out of 5 stars
First Remote Start
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had my first remote start installed and can’t believe I waited so long. The tech at Bloomingdale, Matt, was very professional. After the install he took the time to explain everything about the operating features. Very personable.
I would recommend this to a friendRated 5 out of 5 stars
Best Customer service ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it comes to Audio and remote installation for a car. it'd be really hard to beat Best Buy!. Never had any problems but great installation and customer service. Will keep bringing my future business to Best Buy for sure!
I would recommend this to a friendRated 5 out of 5 stars
A++++ Install Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just can't say this enough. The installers at BB are as good as they come. Never had a complaint and the work ALWAYS exceeds my expectations.
I would recommend this to a friend