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Customer Ratings & Reviews

Your price for this item is $15.99
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Customer reviews

Rating 3.5 out of 5 stars with 2041 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

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67%would recommend to a friend

Customers are saying

Customers are delighted by the Utopia 360° Virtual Reality Headset's reasonable price, user-friendly design, and suitability as a gift. While some users have concerns about the controller, compatibility, remote, apps, and comfort, many find the headset to be a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 37 reviews
  • Cons mentioned:
    Remote

    Rated 3 out of 5 stars

    It's just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually ended up returning this because the functionality is minimal. It comes with a remote which is nice, but the remote only works with very few games that you can download, rendering it almost useless unless the game you happen to download uses the movement of your head to achieve game play, most of which were boring or pointless. May be fun for small children, but most likely they would get bored with it after several hours or days. Our iPhone 6's fit in this with ease, without the cases of course. Please keep in mind this review is based off of iOS usage, and the experience with android may vary, though it plainly states the entire device works with both.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    Great product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a xmas gift for my 9 year old son. Pretty easy to use just a little hard to push the button to change scenes but very cool. But i had to exchange it because the remote wasnt working but other than that good product for the moneyl

    I would recommend this to a friend
  • Cons mentioned:
    Phone compatibility, Remote

    Rated 3 out of 5 stars

    Doesn't work with iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work correctly with iPhone. Even the remote does not work. Only able to play things that required no movement. Headset is heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Vr
    Cons mentioned:
    Remote

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VR Headset is good and easy to use. But the remote is totally waste

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 2 out of 5 stars

    UNFORTUNATELY THE REMOTE DID NOT WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE REMOTE DID NOT WORK, THEREFORE IT WAS IMPOSSIBLE TO GET THE UNIT TO WORK, I HAD TO TAKE IT BACK AND I WILL SWAP FOR ANOTHER MAKE

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    Good for a start in the VR world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to try out the world of VR you can't go wrong with these. I have a bigger phone ( Samsung Galaxy Note 8) and it just barely fits so the adjustment is maxed out resulting in possible adjustment problems...The included remote works, I guess, but it might not work in certain applications...Other than that, they are what you pay for...they work

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 3 out of 5 stars

    Good enough for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works, it feels cheap but for the price you can't beat it. the remote didn't work at all, i didn't return it because the concept is cool, and for the price it's not worth the hassle.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 3 out of 5 stars

    Not for iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for Christmas one for my daughter with a Samsung and one for my daughter with an iPhone the remote doesn't work well with the iPhone and the virtual reality is just basically like the old fashion picture wells gone digital.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    Beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my ten year old nephew. For the deal of the day price at 9.99, I couldn’t have gotten a better deal. The remote did not connect properly, otherwise it would have been 5 Stars.

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    Pretty Good Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The construction and functionability of the device is pretty good. The remote is nothing to brag about. Not that many apps are compatible with the remote. I wouldnt pay more than 25.00 for this item.

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    Love this headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally think this is one of the better virtual reality headsets on the market. The only reason I gave 4 stars instead 5 is because we had difficulty connecting the remote.

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 3 out of 5 stars

    Better than Cardboard.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is ok, the Cheap remote is garbage, I have to make the batteries connect, the metal pieces are messed up in the remote.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Phone compatibility, Remote

    Rated 1 out of 5 stars

    Fit well - no functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been wanting a pair if vr glasses and thought I would give these a try. These had a good feel, not too heavy and not too flimsy. They held my phone with or without the case. Problem was, the button that is placed on top that you use could not tap the screen. I placed foam behind my iPhone and the button could still not press the phone. The remote is s bit worthless with the iPhone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Phone compatibility, Remote

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great glasses, comfortable. The only downside is the remote. It’s useless when u got an iPhone.

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    Decent for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my kids for Christmas and one had a broken remote and the head band had one broken clip. They work well

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 3 out of 5 stars

    Daughter loves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 9yr old for Christmas. She LOVES it. However the remote broke on the first day. We will be exchanging for a new one

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote does not work consistently. But I bought it for my 10 yr old, and only paid $14.

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 3 out of 5 stars

    Works decent, but nothing special.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what most generic VR headsets do. The remote is a little bit finicky. It work decent.

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with iPhones. The remote isn't the easiest and not many uses for it yet.

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 2 out of 5 stars

    Definitely an entry level purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice padding for face and comfortable head harness. Remote is rather small for gaming, only works for about half of the things I've tried. The focal adjustment is terrible. Only one eye will adjust, the other is defective from the factory. You definitely get what you pay for.

    I would recommend this to a friend