Customer Ratings & Reviews
- Model:
- BBY-TESLA-EC
- |
- SKU:
- 6543371
Customer reviews
Rating 4 out of 5 stars with 21 reviews
(21 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers admire the Tesla Extension Charging Cable for its extended length, which conveniently adds 20 feet to the Tesla wall connector cable, eliminating any stress on the charging port. The heavy-duty cord is also well-received for its sturdiness and flexibility.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ease of use, Safety
Rated 3 out of 5 stars
Works, could use improvements for longevity/safety
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This extension works, though it could use improvement for safety. Where the wire enters the female connector it is not secured into the shell except by a sleeve that both sides of the shell clamp onto, except the wire still has rotational and in and out movement. This means the wires are secured to the female connector exclusively at the pins of the connector with no internal strain relief. If you used this regularly, pulled or rotated the wire too hard on that end, it may break off at the pins. I improved it by wrapping the wire in electrical tape both where it enters the connector and inside the connector so the wire cannot pull in and out. Solving rotation seems not possible unless the shell is revised to positively clamp the wire internally or if the manufacturer applied an adhesive or epoxy where the wire enters the sleeve. The male end that goes into the car seems to have no issues, though it does not have the button to open the charge port, so you need to use the car or app to open it, and to stop charging and unlock the connector. Most of these cables are like that so no issue from me, I believe the listing says so. The product works, but for how expensive these extensions usually cost (MSRP for this is $300!) I expected the wire to at least be secured to the connector shell properly. If you are handy it can be improved. If you only needed this every now and then it would serve it’s purpose. Just be careful with it.
No, I would not recommend this to a friend - Cons mentioned:Pricey
Rated 5 out of 5 stars
It Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although, to me, it's a little bit pricey, I bought this extension for it's purpose. To extend the wall charger's reach. It works. I read a few "complaints" about this product before buying. Yes, I agree with some of the complaints. One in particular. I have a Tesla M3. It's a hassle to unplug this extender when charging is completed because the uninstall button for the charger is on the wall charger unit. For one person, it's almost unreasonable and frustrating to uninstall it. I usually ask for someone to hit the charger button, while I'm standing ready to remove the extender, at the car charging port. It WOULD be nice to have these "suggestions," looked at. But, overall, it works. Built solid and it's "plug and play."
I would recommend this to a friend - Pros mentioned:Charging speed, Quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. This is a great product. Made it way easier for us to charge our vehicle. The quality is top notch. Definitely recommend
I would recommend this to a friendBrand response from RexingUSA
Posted .Thank you for your review and welcome to the REXING family!
- Pros mentioned:Heavy-duty cord, No problems at 32amps
Rated 5 out of 5 stars
Great extension cable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used at 32amps with mobile charger no problems. Way better than random power cords and an array of adapters.
I would recommend this to a friend - Pros mentioned:Charging speed, Length
Rated 5 out of 5 stars
Cable works as it should.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cable adds 20 feet to Tesla wall connector cable. It is able to charge at the maximum rate of 11.5 kwh. The charger port needs to be unlocked with the Tesla app however.
I would recommend this to a friend - Pros mentioned:Length
Rated 4 out of 5 stars
75% useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cord, but the inability to turn off charging and remove cable w/o app or original button makes it less useful
I would recommend this to a friend - Cons mentioned:Button functionality
Rated 5 out of 5 stars
Does what it says on the tin.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, the only complaint i have is that it doesn't extend the button thar opens the charge port door. You have to use the tesla app to open it and unlock the connector to remove it. I also wish it had some kind of cover for the point where the two connections meet. I use the carring case for that currently.
I would recommend this to a friendBrand response from RexingUSA
Posted .Thank you for your review and for being a REXING customer!
- Cons mentioned:Button functionality
Rated 3 out of 5 stars
Does the job, but not perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than doing exactly as advertised, the only issues I've had were that the plug end fits a bit tight and it does not have a functional button on it to trigger opening the charge port door. You could use the button from your original charger while plugged into the receiving end of the extension as an alternative, aside from using the car's screen or app.
I would recommend this to a friend - Pros mentioned:Charging speed
Rated 5 out of 5 stars
Works well so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and does not decrease charging efficiency. The distance is good as well
I would recommend this to a friend Rated 4 out of 5 stars
Charging works fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shipping delayed, Product is good working without any issues.
I would recommend this to a friend- Pros mentioned:Heavy-duty cord
Rated 5 out of 5 stars
Tesla Extension Cable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well as designed. Locking on both ends ensures a reliable connection. Sturdy yet flexible cable.
I would recommend this to a friend - Pros mentioned:Length
Rated 5 out of 5 stars
Good to have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! My 20 ft mobile connector barely reaches my Tesla charge port so this extension completely removes any stress of the stretched heavy charging cable pulling on the port sideways.
I would recommend this to a friend - Pros mentioned:Heavy-duty cord
Rated 5 out of 5 stars
Appears to work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far but just unboxed it and started using the extension cable today. The cord appears to be much heavier duty then the tesla movile adapter.
I would recommend this to a friend Rated 4 out of 5 stars
Good length.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good length & works fine. Is a bit tight fitting into Tesla charging port at first and should loosen up over time.
I would recommend this to a friendBrand response from RexingUSA
Posted .Thank you for your review and for being a REXING customer!
Rated 1 out of 5 stars
Dissapointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because I needed the length to reach my tesla in the driveway. It worked fine until a few days. I realized that my car wasn't charging. Thank goodness I had other means to get to work ( Uber). When I decided to examine the extender cable, I realized that the wires had burned out. I'm happy that my tesla was not connected when this happened. I tried to disconnect the extension cable, but it could not be disconnected. So I have to replace both the tesla wall charger and the extender...SMH.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .I am sorry this has happened and this is not a common issue with this product.
Please reach out to us directly and wed be happy to replace yours under your warranty.
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Thick cable. Snugly fits in charge port.
I would recommend this to a friendRated 3 out of 5 stars
Missing button.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great . Do not have button to open charge port. Easy to use.
I would recommend this to a friendRated 1 out of 5 stars
Bad product will damage your Tesla
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to remove from charging port. Had to get service for my battery within 1 week of using this cord.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hello,
Thank you for sharing your feedback. We're sorry to hear that you've had trouble with the charging cord. It sounds like there may have been an issue with the connection. We always strive to provide high-quality products, and your experience is definitely not what we intend for our customers.
Please reach out to our customer service team for further assistance, and we'll be happy to look into a solution for you.
Email (English): care@rexingusa.com
Phone: (877) 740-8004
Rated 2 out of 5 stars
Not always working…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work while I tried it once with a public Volta charger. The charger worked fine.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .I am very sorry to hear this! Please contact us directly so we can help you troubleshoot and replace it needed.
- Pros mentioned:Quality
Rated 5 out of 5 stars
So far so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice big pouch to hold the wire. I will test out the wire this weekend. It looks like it is very durable
I would recommend this to a friend