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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 158 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are satisfied with the V1GW-4K dash cam's excellent video quality and ease of use, finding it easy to install and set up. The built-in GPS is also a plus for many users. However, some customers experienced issues with the Wi-Fi connectivity and the accompanying app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-16 of 16 reviews
  • Cons mentioned:
    Sd card

    Rated 3 out of 5 stars

    Missing part

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two for Christmas. It stated it TWICE that a 32 gig sd card is included, I contacted the live chat agent, he insisted that my order did not include an sd card, I sent him a link, told him where the information was listed, and he still insisted that it did not come with an sd card.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Hi! I am very sorry about your experience. If the box stated it came with one, you should be able to speak to BestBuy directly and receive them. rexingusa

  • Cons mentioned:
    Wi-fi

    Rated 3 out of 5 stars

    Dash Cam yes, user friendly No

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dash cam works great as a dash cam. Once you need to get your videos the complications start. The wifi is hard to turn on and once its on the app is brutally painful to use. Getting videos to download to your phone is rough. You should juat remove the memory card and get them from your computer. I also recommend at least 128gb memory card. The 32gb is overwriting videos after 2 days. Again, as a dash cam, its great. They nees to make the extra features more usable. I installed one in my car and one in my wife’s car.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      HI! Thank you for your review.

      We always recommend a card of at least 64Gb if yo are a regular driver.

      We have also updated the app for faster connection to make downloading videos much easier. rexingusa

  • Pros mentioned:
    Gps, Video quality

    Rated 3 out of 5 stars

    Decent cam for the price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to get connected to the WiFi as the shown password is not clear. Decent quality picture, but trying to make out license plates is difficult.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the easiest dash cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has a push button menu that has small font size and it is not intuitive in nature. It never did hook up to my phone app to view so I can't even rate that aspect. The screen is nice to see, but it's pretty small as well.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sd card

    Rated 3 out of 5 stars

    No SD card and camera feels and sounds cheap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was Upset when I saw no sd card when unboxing and even looked in the empty package and still Nothing. Also when I looked at the camera it was super light and felt cheaply made. Im sure it probably costs them under 20 bucks to make. But I'm not really gonna know until tomorrow when I GO TO THE STORE TO PURCHASE A SD CARD and hook it up. Maybe I'm judging too quickly or maybe because I'm upset it was already missing parts. Anyways I won't really know until I install it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Screen facing down

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is ok to compare with other 4k dashcam,good quality video,angle view is wide,.But,,hard to connect to the app,funtion button confusing when set up and review video thought dashcam ,when ypu mount dashcam on windshield the screen is facing down ( ,screen is not straight up as most dashcam used to be) so far.. 6/10 point

    No, I would not recommend this to a friend
  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what its supose to only down side it the app you have to syn it to device everytime you want to use it you cant just open it and go. Thats my only downside i dont use app becauae of that

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was expecting better image/video quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty excited about this camera but after using it for a few weeks, I was quite disappointed with the picture quality, installation, list of available options and settings. It's probably worth it if you're buying this as something to keep record of your driving. Wouldn't recommend to enthusiasts. Not particularly effective at night.

    No, I would not recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      We are sorry to hear that the camera didn't meet you expectation. This is a true 4K camera and we resommend playing the video on a monitor that supports 4K. This will allow you to see the true 4K quality of the video. In this case, we recommend reaching out to support for further assistance as we will be more than happy to answer all questions and concerns. Contact Rexing here https://www.rexingusa.com/support/contact-us/ rexingusa

  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Rexing needs app support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera display is great however the app is horrible.

    I would recommend this to a friend
    • Brand response from RexingUSA
      Posted .

      Good evening, we have updated the app.
      Please make sure you have the latest version installed.
      Thank you. rexingusa

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    It’s decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the price. I would actually spend more to get a better one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Memory card errors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps getting an error involving the memory card which I have to remove and reinstall to fix. Reliability is probably the most important thing in a dash cam. I also wish it was more intuitive to use. I do like that it can be connected multiple ways and it fits close to the windshield.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good...until

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was fine, until a few days ago. It started rebooting and would not stay on. Hopefully Rexing will be able to fix the camera, it is still under warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Car dash camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a while then quit. I was disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dash cam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it’s OK if you need something just to get the job done but just seems cheap to me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I've had better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is difficult to see. I had a cheaper dash cam that was much easier to see

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got something else instead. It’s not that it is bad, it just wasn’t what I was expecting

    No, I would not recommend this to a friend