Customer Ratings & Reviews
- Model:
- B09J1TB7TB
- SKU:
- 6520147
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Spotlight Cam Plus for its easy installation, video quality, and motion detection. They appreciate the clarity of the picture, the peace of mind it provides, and the reasonable price point. Some customers have experienced occasional offline issues, but overall, the positive feedback highlights the camera's effectiveness in providing security and surveillance.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Coloration
Older Ring Cameras Have Better Picture Quality...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been staunch supporters of Ring products since the day they came on the market. I even retireded from a contractor that recommended and installed them. We currently own 14 Ring cameras in various forms. The new Spotlight Cam Plus (plug-in) is our first disappointment though. Compared to our other hardwired and plug-in units, the picture quality is subpar. The clarity, the coloration, and overall image quality is grainy, dull, and almost appears cloudy (yes, we took off the plastic lens protection). Attached are two photos of cameras that are eight feet apart on the end and corner of our house. The better quality camera is a Spotlight Cam Wired (1st Gen) and the other image is one of our new Spotlight Cam Plus cameras. Our internet service is excellent and all the cameras have great connections. Ring Customer Support replaced one of the cameras but the picture quality did not improve with the replacement. Hopefully, the poor quality imagery is not a trend as we would be reluctant to purchase additional Ring cameras if this is were to be the norm!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello WNCCaroline,
Thank you for taking a moment to leave your review rating on the Ring Spotlight Cam Plus. We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
At Ring, we are constantly innovating on behalf of our customers to develop products that best meet their home and security needs, and provide them with as much choice as possible. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if you have any additional questions or feedback regarding your Ring Spotlight Cam Plus product. We look forward to hearing from you!
Thank you,
Alexis with Ring