Customer Ratings & Reviews
- Model:
- B09K1HHZTM
- SKU:
- 6520146
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Spotlight Cam Plus for its easy installation, clear video quality, and enhanced security features. They appreciate the motion detection and night vision capabilities, as well as the convenience of the solar panel. However, some customers have concerns about the battery life and the additional cost of a subscription for full features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video qualityCons mentioned:Price
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring Spotlight Camera is an excellent investment for my home. It has a clear video, strong deterrent features, and smart home integration makes it a reliable and versatile choice. While the subscription adds ongoing costs, the peace of mind it offers is well worth it.
I would recommend this to a friend - Pros mentioned:Motion detectionCons mentioned:Price
Needs More Light Time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this camera to light and view my driveway and some of the area on either side of it. I bought this battery powered unit because I didn't have an electrical connection on the outside wall of the house. The quality of the camera appears to be good and the setup was easy. The motion detection and videos are good. The "Spotlight" function, however, is disappointing in that it remains on for only 10 seconds when motion is detected at night. When I pull into my driveway the spotlight will activate and go off before I exit my vehicle. I'm still familiarizing myself to the functions of this product, so maybe I'm missing something here. I understand that the spotlight can be activated from the app but I don't want to sit in the vehicle and use the app to activate the light. There should be a way in the Ring app to control and extend the duration of the light when activated by motion. Ring apparently limits the spotlight to 10 seconds in order to conserve battery power but at least 30 seconds would be more acceptable. The responsibility of keeping the unit charged should be left to the user and not governed by Ring. It's been less than a month since I installed this unit so hopefully I'll grow to like it. This unit is not inexpensive and I hoped for more.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi NotATekky.
Thank you for taking the time to share your experience with us.
We understand how critical it is for your Ring Spotlight Cam Plus lights to activate on meaningful motion events so that you can be alerted within the Ring app to any motion activity around your home. The motion lights are an important feature that gives you peace of mind by allowing you to see who is on your property at any given time. We are eager to address the issue you raised in your review.
It sounds like your Ring Spotlight Cam Plus lights are activating on motion, but they are not remaining on for an extended period of time. The Ring Spotlight Cam Plus Battery lights will turn on when motion is detected, and they will turn off after ten seconds by default. If the device continues to sense that motion is present, the lights will stay on longer. There is no ability to adjust this at this time, but we are constantly striving to improve our products, and your feedback is an invaluable part of that process.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
- Cons mentioned:Battery life, Price
Unsatisfied Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one informed that I'd have to take the device down to take the battery out to be charged! Total waste of money, I should have went with a security company. Too late now since I paid around $500 for the 3 cameras!!!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi FrancesR.
Thank you for sharing this feedback with us.
We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Spotlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. We are eager to address the issue you raised in your review and provide you with a resolution today.
It sounds like there was some confusion regarding the power supply for your Ring Spotlight Cam Plus devices. The Ring Spotlight Cam Plus is powered by a Ring Rechargeable Battery Pack (1 included, holds up to 2). A solar panel (sold separately) can be used to charge your Ring Spotlight Cam Plus. With the recommended amount of direct sunlight, the device will remain continuously charged under most conditions.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.