Customer Ratings & Reviews

My wife and I purchased this roborock vacuum since it was on sale and wanted to try a robot vacuum. We were not to interested in mopping but it was something we would try. This roborock was easy to setup and configure. It has worked flawlessly so far. We vacuum a room every few with it and it picks up 94+% of the things on the floor, which is great. Obstacle avoidance is good. The automatic empty is wonderful. The mopping was basic but worked well. Room mapping worked well also and being able to mark on map no go zones is great

Rocky is a great little vacuum. He runs pretty reliably, and manages the dog and human hair pretty well. We have 2 female humans and an Australian Shepherd, so we give him a challenge. It took several months of me not knowing how to remove the hair from the wheels before he started to get stuck. Was a little bit of a challenge getting him connected initially, but we figured it out.

Perfect vacuum cleaner for German Shepherd owner! The robot will continue over an area until all debris/hair is gone. The auto empty feature is a big plus! The room mapping is very accurate. The ability to select a room or zone vacuum options from the app is easy to navigate.

This is my second Roborock unit. The first was a Mac version and a higher end one. This unit having to fill the water basin manually, wash mop manually, and if you’re doing a mix of carpet and mop, you really should do them separately. A lot of manual labor for an expensive device. The software is fine - god forbid your dock location randomly change, you’ll be remapping and labeling over and over. Spend more and get the high end model - it’s phenomenal.

The best in class , works very well ! The mapping system works very well ,

I upgraded from the S4 that I had for 5 years. It's awesome! The S4 had a bristle brush that got clogged with my daughter's long hair every use. I had to clean the brush weekly. With the Q8, I had to clean the brushes once. I love the mopping feature. I got it on sale when it dropped to $399.

Good robot For price. Pleased with the mop function. Only critique is the object avoidance ability

Our 2 yr old son throws a lot of food I never thought a robo vaccum would pickup. I turn it on, go to bed, and it's a fresh floor every morning. I wish I could pair it up with my alexa to run on voice commands though.

So far so good that I have using it a week. Very convenient with schedule cleaning. I set cleaning at 2 am and the floor looks great in the morning. Very powerful suction. I got it for around $400 on sale.

It works fine and good but it’s vacuuming power is not enough

It’s works good but it don’t mop as good as I thought it would it sweeps better than most

I was able to set up multiple levels and a schedule for my main floor to run every night. Walking down every morning not seeing dog fur has been amazing!

This is a game changer. So easy to use, very quiet, does a great job cleaning.

Love the Roborock! Saves me time and does a great job!

Arrived timely and very easy to set up. What a great vacuum !

I should preface this with the fact that I have five kids, a dog, and three cats. I feel like this vacuum does not get nearly as much as it should and is prone to getting stuck on stuff. If all you have is sand or maybe a little dog hair it might be OK, but things like Fluff from a toy a dog tore up or something like that tend to cause problems with his vacuum and it’s not getting anywhere near as much as I needed it to.

I have no issues with it. So far it is doing its job perfectly. It is keeping my house clean.

Gets clogged with pet hair very easily both while vacuuming and trying to empty itself.

Inwas expecting much better than i am getting. Consistently gets offline.