Customer Ratings & Reviews
- Model:
- 9101R2
- SKU:
- 6455163
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Roku Streambar Pro's excellent sound quality and ease of use, frequently praising its simple setup and convenient remote control. Many appreciate the added features like the subwoofer and headphone mode. However, some users experienced issues with compatibility and app performance.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Good option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good pick for our living room however, don’t like that it will not allow the tv which is Roku to run the streaming programming.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Compatibility
Freezes on commercials for Youtube TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a Roku Ultra with this Streambar. It randomly freezes a blank screen on Youtube TV commercials. I sent requested details to Roku 6 weeks ago and have had no response. I made a ticket and they asked for details but nothing since. It freezes within 10 minutes or it may play 2 hours then freeze. The sound is great but it is unreliable and customer service will not respond to my requests. The Roku Ultra requires double clicks for muting and the Streambar freezes so I cannot recommend Roku products.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello, This is certainly not the kind of experience we would hope for you to have and this does not sound like typical behavior. Is this only happening on YouTube TV or does this happen on other channels, too?
Sometimes, performing a system restart on the player can resolve this. Other times, you might need to uninstall and reinstall the affected channels, check the status of your wireless connection, or contact the channel's service provider.
Our Support site has a robust FAQ article that may help, too. Learn more: https://support.roku.com/article/208755548. We hope this helps!
If your issue continues, please contact us directly at support.roku.com/contactus so that we can assist. Thanks!
Roku Customer Advocate
- Cons mentioned:Compatibility
Don't buy electronics from Best Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were sold a sound bar with Roku on it on Jan 2, delivered on January 5th and we only needed a sound bar for a Roku TV. Best But assured us it would work great. It cost us 195.00 bucks. After trying to make this work with our Roku TV for the last 3 weeks we have given up. They are not working together after finally speaking to Roku we need to return it as it just wont work right. So now on my Best Buy page it says it is no longer returnable! What!?!
No, I would not recommend this to a friend - Cons mentioned:Compatibility
If only a soundbar you seek, look elsewhere
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it, but it would not pair with my moms TV and it did not work when utilizing her actual cable which made it effectively a paperweight.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Roku streambar pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one said if you have a Roku tv, this is incompatible. Had to return it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, we're sorry to hear that you weren't able to get your Streambar Pro up and streaming. Please know that this product is compatible with any TV that has an HDMI ARC port or Optical outputs.
If you're still having any troubles in the future, don't forget to check out our Support website!
We feature articles to answer our most commonly asked questions, step-by-step troubleshooting, tips & tricks, video tutorials, and more. Get started here: https://support.roku.com/article/360034290933.
Roku Customer Advocate