The coolest tech for the best mom everMother’s Day is May 11.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 26 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers admire the X'cel Steam+ Handheld Garment Steamer for its efficiency in removing wrinkles. However, some find it to be on the heavier side, making it slightly challenging to maneuver.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Cons mentioned:
    Noise, Steam

    Rated 1 out of 5 stars

    Got it broken and do not work

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I moved to a place, too busy. do not use it until recently, just figured out, it does not work, it produce a big noise and no steam come out at all. Soooo terrible product!

    No, I would not recommend this to a friend
    • Brand response from Rowenta Expert
      Posted .

      Hello Sosa, we are terribly sorry to learn about your experience with this steamer! At Rowenta, we strive to produce the ultimate solution for all of your garment care needs, and we are sorry to learn this has not been reflected in your experience. We would like to hear more about this instance and try to assist you further. Please contact our Rowenta Customer Service Team through the Rowenta USA website at rowentausa.com/contact or by phone at 1-800-769-3682. We sincerely apologize for the inconvenience, and we look forward to working towards a resolution. rowenta

  • Cons mentioned:
    Wrinkle removal

    Rated 4 out of 5 stars

    Its good to get you out of a pickle

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will definitely get you out of a pinch if you are in a hurry but don't expect the same results as of a more professional steamer, this tool is for when your shirt and dress looks really wrinkled to a more OK is not that wrinkled situation

    I would recommend this to a friend
  • Pros mentioned:
    Freshening
    Cons mentioned:
    Wrinkle removal

    Rated 4 out of 5 stars

    Good not great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it’s job. Doesn’t really work on heavy wrinkles tho. Great for freshening up items. I’ve mainly only tried dress shirts and dress pants and a few other clothing items. Will be trying on my fabric headboard and drapes soon. I would purchase again, not at full retail price however

    I would recommend this to a friend
  • Cons mentioned:
    Ineffective

    Rated 3 out of 5 stars

    Not the Best

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's actually more difficult to use than a traditional iron and ironing board. I've tried steaming curtains, and there isn't anything behind it that really gets out the wrinkles. Slightly disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Effective on silk
    Cons mentioned:
    Heavy

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. I managed to straighten linen tablecloths easily with it with the turbo function. Amazing on shirts and fragile textile like silk. Not so light but lighter than most iron!

    I would recommend this to a friend
  • Cons mentioned:
    Steam

    Rated 5 out of 5 stars

    Small tank

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well, tank too small. Use for steaming school uniforms & had to refill water tank before finishing 1st child size uniform shirt. Need more steam, time less refill time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is average but it can be used to iron some pieces of clothing but the result is also average

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    A powerful steamer indeed!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box claims that this is the most powerful handheld steamer. While this is likely true based on its 1500W rating alone, it does seem more powerful than other steamers I’ve owned (Shark and Conair). For me, the true test will be durability, as the aforementioned brands did not well stand the test of time. So far, though, so good.

    I would recommend this to a friend
  • Cons mentioned:
    Heavy

    Rated 4 out of 5 stars

    A good device.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a handy device for getting wrinkles out of clothing. It is a bit heavy and a little hard to handle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Steam Iron

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the purchase. It didn't meet the requirements

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usability

    Rated 5 out of 5 stars

    Rowenta XCel Steamer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy to use practical, it take just seconds to operate,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, but a bit heavy..

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I haven’t had it very long but it has been working great. Only reason why I gave it four stars it’s because it’s a bit heavy and the water of the steamer runs out fast..

    I would recommend this to a friend
  • Pros mentioned:
    Usability

    Rated 3 out of 5 stars

    This is a decent steamer for the price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a decent steamer for the price. Easy to use and functional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool handheld streamer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this steamer is a great unit. I love that I don't have to wheel out the full size steamer to steam my clothes anymore. The only downfall is when full of water can get a little heavy after a little while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Travel Steamer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this little guy in a pinch before leaving on vacation. Have a full steamer at home and love it. However, needed something quick and easy when travelling and this fits the bill perfectly. Water tank is big enough to do several pieces of clothing and puts out plenty of steam. Would highly recommend for anyone travelling and not wanting to iron.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one I ordered did not work at all. I followed all the instructions but it never worked. I asked a few people to look at it but it just didn’t work.

    No, I would not recommend this to a friend
    • Brand response from Rowenta Expert
      Posted .

      Hello! We are very sorry to learn you are experiencing difficulties utilizing your steamer! We would be happy to learn more about your experience and try to assist you further. Please contact the Rowenta Customer Service Team directly through the Rowenta USA website at rowentausa.com/contact or by phone at 1-800-769-3682. We sincerely apologize for the inconvenience, and we look forward to working towards a resolution! rowenta

  • Rated 5 out of 5 stars

    Great Steamer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it cause its easy to use and not way too expensive. Its also travel friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Ineffective

    Rated 2 out of 5 stars

    Stick to a more expensive set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed at all with this steamer. I still use my regular iron.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performs well

    Rated 5 out of 5 stars

    awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. It performs perfectly!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice steamer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The steamer heats up pretty quickly and doesn't create a lot of wet spots.

    I would recommend this to a friend
Sponsored