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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $989.99

Customer reviews

Rating 4.3 out of 5 stars with 193 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Dry Quality

    Rating 4.5 out of 5 stars

  • Cycle Options

    Rating 4.6 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher's whisper-quiet operation and exceptional cleaning power. Many appreciate the convenient third rack and spacious interior, while the sleek stainless steel design is also frequently praised. A small number of customers reported issues with the pump.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 193 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Quiet, Powerful, and Stylish Dishwasher

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new dishwasher and I couldn’t be more pleased with its performance. One of the standout features is how incredibly quiet it is; you can barely hear it running, even when you’re in the same room. In terms of cleaning power, this dishwasher excels. Every dish, from the dirtiest pots and pans to delicate glassware, comes out sparkling clean without any residue. The variety of cycles ensures that every load, no matter how heavily soiled, gets the perfect wash. The spacious interior is another major plus. It easily accommodates a large number of dishes, including oversized plates and tall glasses, thanks to its adjustable racks and strategically placed tines. This means fewer loads and more efficiency in your daily routine. Lastly, the sleek design is a perfect addition to any modern kitchen. Its clean lines, stylish finish, and intuitive controls make it both a functional and aesthetically pleasing appliance. Overall, this dishwasher is a fantastic investment that combines quiet operation, superior cleaning, ample capacity, and elegant design.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little nervous about buying a Samsung product, given their reputation with appliances, this Samsung dishwasher replaces a five year old KitchenAid. It is even more quiet than the last dishwasher we had. Drying is way better. I like the app control ability. Stainless steel finish matches the rest of my appliances. I do like the towel handle bar, it doesn’t stick out as much as my old KitchenAid. I would highly recommend this model for sure if anyone is on the fence. 

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Extremely quite, thumbs up for utensils rack!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first and foremost decision for this dishwasher was the Fingerprint resistant stainless steel front panel. The old Bosch DW was real SS and I could never keep it looking clean and good. Second was the -42db level. The Bosch was -48db and you barley could hear it. At -42db it is dead quite, the only noise you hear is the soap dish cover popping open. Another nice feature is the utensil rack that allows you not to have to use the utensil basket on the lowest rack. I removed it and it clears up a lot of space. There is one installation anomaly, if your sink is in the right side of the dishwasher, the drain hose was problematic that caused me a inadvertently knick the drain hose that caused it to leak. The hose exits the machine at the rear at the other end of the tub and the hose is snaked across the bottom. There is a clip to hold the hose in place but it pops out when maneuvering the machine into place and it gets behind the machine, therefore, you cannot insert the machine all the way in since the hose is blocking it. I drilled some holes in the clip and use zip ties to hold it in place at the highest setting and it was still below the base of the sink cabinet. It was not possible to slide in the DW into the position because of the hose would bind into the side of the cabinet. After getting a replacement hose, I drilled a hole below the base cabinet and in the floor of the cabinet. This allowed not having to use the clip and keep the drain hose down on the floor and it was easily maneuvered into the sink base. The side hole to the sink base need to be at the floor level. The electrical connection was easy but it is also on the other side of the DW. A dedicated slot to hold it in place worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    Steal of an open box deal.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet dishwasher. I like the third rack for utensils that don’t fit in the basket. Very nice extra features like it opens automatically after the wash cycle is done to help out the dry cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung dishwasher that we ordered from Best Buy is fantastic, super quiet and does an outstanding job cleaning, sanitizing and drying out dishes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Whisper quiet unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for mother, her older samsung unit kicked the bed. So i purchased this unit hoping it would be quieter. And its a night and day difference. You get what you pay for. No complaints as of yet

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love my quiet Samsung dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My samsung dishwasher is wonderful! I love cooking & baking with my granddaughters which makes the multiple wash options great for my different needs. I don't even hear it when I'm watching TV in the family room. The removal of my old dishwasher and installation of my new one was (fast, clean andprofessional).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressive and Satisfying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good unit better than the linear automatic door open.. This storm wash plus model has the heated dry vent on the side as well and the auto door open for table ready dishes.. Spotless silverware and dishes unit looks good to match.. I would definitely buy this model again if I had too and you will be happy too. Paired with Smart Things app really takes it to the next level better and more responsive than any other Wi-Fi connected app and appliance. Samsung Smartthings is the leader in app connectivity.. Just look at the ratings for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    It’s whisper quiet !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the unit myself and it was a fairly simple change out. My only concern was the during the initial startup, the dishwasher was so quiet I couldn’t hear it operating! Overall my wife and I are very pleased with the appliance, besides it matches Samsung refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and stiles very easy to install when in used is very quality great buy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very Quiet and money saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and efficient. Highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dishwasher ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dishwasher I've ever had. The one thing that freaked me out the first time I used it was that the door opened up by itself when the cycle was complete. I didn't know they did that yet that is a great option as well

    I would recommend this to a friend
  • Cons mentioned:
    Pump

    Rated 1 out of 5 stars

    Leaking new dishwasher

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher started leaking after 9 months out of the side where the pump is mounted. I called 1-800-Samsung. Sat on the the phone for over an hour jumping through hoops with someone who barely spoke English and this customer service agent did not get my email or account set up properly. Wasted time. This is their “Warranty”. There are only 4 service centers in the entire metro area. None were open last night. Upon further research it seems this is a common leak on a dishwasher that is less than a year old. It will not run anymore as it is throwing LC code.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We aim to improve your dishwasher experience, RichardB. Let's go ahead and help you with your dishwasher.

      If your dishwasher leaks and shows an error code, please refer to the resources below. Click the links and hyperlinks for tips.

      The Dishwasher is visibly leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147080934, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 1 out of 5 stars

    will never buy samsung again

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leak issues within the first year, followed by terrible service from Samsung. I'm convinced the service model from samsung is to just wear you down until you give up. I had a service call yesterday to address the leak - they spent 2 hours, left and now the unit is completely dead. spent another hour with samsung trying to get follow-up service and was told my "escalated" issue requires me to wait 24-48 hours for a follow-up phone call which will lead to who knows what. Dead dishwasher with no resolution in sight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is less than 12 months old. Unit was installed by Best Buy. (I will never pay for that again.) Several core flaws - - gasket around front door does not cover entire door and leaks if unit is tipped forward AT ALL - 7 months in, gasket around front door has had to be replaced after leaking and ruining floor around dishwasher for "known issue" - WHEN IT LEAKS IT LEAKS THROUGH THE POWER SUPPLY!!! Has leaked consistently for almost three months. Service rep has been out four times. Still leaking. No help from Samsung on dishwasher or floor even though unit is still under warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Near silent operation - great dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is near silent. Wash quality is 100% better than the older Whirlpool model it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean Dishes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and makes no noise. I am very happy with this dishwasher

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dishwasher model is defective. Please don’t buy it. I bought a first one on 9/2022 and leaked water on 10/2022. I had to wait for a replacement thst came in on 1/12/23 and the third day started leaking qater from the right outer heater and will not finish the washing cycle due to a leakage error LC. I would recommend a different model that the storm wash

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Leaking water from our dishwasher surely can delay everything that we are doing and we don't want that for you. Let us try to help with the leaks.

      A dishwasher that is visibly leaking can be troublesome, and you may be unsure how to fix it.

      The dishwasher is leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/

      Dishwasher is displaying an error code:
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/

      For LC error code, see page 52.
      https://downloadcenter.samsung.com/content/UM/202207/20220708144235390/FM_DW7000B_DW80B7070_AP_EN_MES_0314.pdf

      To better assist you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145366254) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Parent Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to share how much I adore my new Samsung Smart Dishwasher with StormWash+ and Smart Dry in Stainless Steel! As a parent with a bunch of kids, I can't express enough how much this dishwasher has helped me out. First things first, it's so quiet! No more loud noises interrupting naptime or evening relaxation. I can even run it while the little ones are playing without anyone noticing. And let me tell you, this thing cleans like magic! It's got this fancy StormWash+ thing that deals with all the toughest food messes on the dishes. I don't have to spend ages pre-rinsing anymore. Just load it up and let it do its thing! Speaking of loading, the inside is spacious and flexible. I can fit all sorts of big and small dishes without any trouble. The racks move around, so it's easy to make room for everything. Plus, it's got this Smart Dry feature that ensures everything comes out nice and dry, no more wiping down wet plates. The dishwasher is easy to use. It's got buttons for different wash cycles, and I can pick what I need. Oh, and get this: it's smart so that I can control it with my phone! No more running back to the kitchen to start it or check if it's done. What's really awesome is that it saves energy and water, which means lower bills! I can't believe how much it helps with the environment too. Plus, it's got this cool stainless steel outside that stays clean and shiny, even with all the little hands touching it. This Samsung Smart Dishwasher has been a lifesaver for our big family. It's easy to use, cleans like a champ, and it's so quiet! If you're a busy parent with lots of kids, trust me, this dishwasher will make your life so much easier. It's like having a helping hand in the kitchen, and I wouldn't trade it for anything!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Itemw works great but arrived damaged

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great, but arrived cosmetically damaged

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      Melardo Samsung