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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $1,169.99

Customer reviews

Rating 4.5 out of 5 stars with 195 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 24" Bespoke AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher's quiet operation and excellent cleaning performance, frequently praising its ability to thoroughly clean and dry dishes. Many appreciate the ease of use, stylish design, and the added convenience of the third rack. While some find the standard cycle time a bit long, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 194 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great machine. Difficult to install.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star on the product itself…1 star on the installation instructions/engineering. The engineers on this team understood the assignment and built a machine that cleans and dries dishes beautifully. I cannot say the same for the folks who designed and engineered the installation or the instruction writers. Let’s start with the fact that you must wear gloves when installing or you will absolutely slice your fingers to shreds. Edward scissorhands has nothing on this dishwasher. Wear gloves. Don’t take a chance. The cuts are deep and will burn from every lemon and lime you slice when you’re making your celebration margarita. Oh the salt will sting too…. for days. Don’t celebrate too early either. The instructions for how you connect the water make absolutely zero sense. It took me thirty minutes to find the electrical hookup because the drawings are crap (electrical hookup is on the front of the machine, right site when you are facing the door, near the floor, under the rubber flap in an electrical box that you have to take apart to complete the wiring to a (not included) wiring harness/plug)…you’re welcome). Very little text and the drawings are too tiny to read or see/understand. If your drain line goes to the right, you’re going to have a heck of a time. Whoever designed this thing never installed a dishwasher into a cabinet. The hose clip meant to hold the hose will not work because the hose will stick out beyond the cabinet opening no matter how hard you try. If your line goes left you’ll probably be ok because you can snake the line back as you push the dishwasher back. But if it goes to the right you will need to gorilla tape the hose low where the clip is but to the left about 5” so the hose can bend but will be held as low as the clip. I didn’t clip or tape it the first time and when I pulled the dishwasher out after running a few times to level it and make sure there were no leaks, the hose had burn marks on it from being situated near (I’m guessing) a heating component. The hose would have eventually burned through and leaked no doubt at all. I also had to tape the electrical cord up so that it wouldn’t drop under the feet when pushing the machine back. Not ideal and very frustrating (at this point you’re realizing your fingers are sliced to bits too. You will be frustrated and questioning every decision you’ve made in life including why you chose this dishwasher) but don’t give up you’re almost there. Don’t forget the cabinet hooks. You will, and when you do you’ll remember this review say a few choice words and then pull it out again to get the hooks back on. After this it’s downhill if you have it leveled and if you have enough space to get the dishwasher gasket thingys in the tiniest space between your cabinets. Love the concept because I’m sure this reduces sound (and this bad boy is quiet I’ll tell you) but there’s got to be a better way. I messed up my Formica piece on one side of the cabinet from pushing the dishwasher into and out of the gap so many times. The gasket thingys eventually pulled the Formica off and cracked it so that’s something I’ll have to fix. I have no solution for you on this problem. If you’re cabinets are tight you’ll have to push like the dickens but by this time you’re so mad you don’t care and will kick it in if you have to. Of course you could let a Best Buy installer do this for you but I’m thrifty and like doing things myself. If the dishwasher doesn’t sit flush make them install it correctly until it does. Cleans great. Easy to load. The door opens and closes easily. The settings are easy to set (you have to push start again if you open during cycle). The water drains loudly. Not because of the pump but because it pushes the water out so quickly. That’s a little annoying I’ll be honest. Overall I’m very happy with this machine now that my fingers are healed. Glasses and plastic are clean and dry. Love the third rack and the foldable tines for pots. I use the adjustable middle rack to fit everything, Glasses are held up during wash cycle (don’t fall over), wine glasses fit nicely, little plates fit in the middle top rack and all other petty concerns. Generally a 2 hour cycle for heavily spoiled dishes but a 1.5 hour cycle works for light loads. Have fun and enjoy. Don’t forget your gloves.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Design, Noise level

    Rated 5 out of 5 stars

    Beautiful and sleek looking dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an extremely quiet dishwasher and efficient. It cleans super clean and I would highly recommend buying this model. It has a very sleek design and looks amazing in my kitchen. Extremely satisfied with my purchase and really Samsung products as they are very well made.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent Dishwasher!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on an outstanding dishwasher. this Samsung dishwasher is so very quiet and gets all our dishes sparkling clean. The filter is a breeze to clean and we love the door opening at the end of cleaning cycle. This machine is so much more water and energy efficient than our previous dishwasher and it's very sharp looking. It was a very simple install. I would give this Samsung dishwasher 6 stars if I could.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very nice and quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this dishwasher. It is contemporary and efficient. It cleans my dishes very well. Also it is so quiet and once the cycle is complete the door opens automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how clean the dishwasher looks, the best part is, is it super quiet and it cleans really well. It has several different washing cycles to pick from. And at the end of the cleaning cycle, the door does pop open to help it finish drying, and I personally think propping the door open also cuts down on any odors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    A great beauty!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is super quiet and gets the dishes very clean. I have used the normal and auto cycles mostly and no problems at all. I love that it automatically pops open when the cycle is done (I rarely use the drying cycle!). I use the gel-packs for detergent/rinse aid and find they do the best job. I love the clean look of the glass front. The panel is easy to access and very user-friendly. I would buy her again!! :)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Dish washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleans everything real nice and VERY quiet during was cycles. no easy like on/off switch with multiple settings and no START button, its challenging to start AND AGAIN ITS SO QUIET DURING CLEANING TIME but it cleans every level really well. It has a really nice safety/silverware holder and a nice top rack for more sensitive items like coffee mug lids

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Best Buy Employee

    Rated 4 out of 5 stars

    Great. But... No installation brackets? whut?

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is sleek looking and cleans and drys my dishes and glassware well. I'm happy with the unit. However, it did not arrive with any installation brackets. Not sure if this was the way Samsung intended to ship it or a mistake. In any case, it was an inconvenience. Best Buy directed me to Samsung, and Samsung was not helpful. Eventually, I sourced the brackets via Amazon, purchased a few different types (not expensive) and did some trial and error. I lived for weeks being careful not to accidently tip the dishwasher onto its face each time I opened the drawer or pulled out a rack in and out. Now that it's secure, all is well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great working dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this consistently for the last 3-4 weeks now and it works great. I love that it pops open when it is done to release the extra steam. Dishes come out clean and dry!! Added bonus, the timer is on the top by the buttons and on the outside when running!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Another great product from Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the quietest dishwasher we’ve ever owned. It does a great job in cleaning and also looks amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect. Appearance, value and oporation are all excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cheap parts.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Yet the drawers feel flimsy .. Not at all sturdy as my miele futura lumen . Purchased Jan 21,2024 today is feb 21,2024 and I see that 2 of the utensil holders on the 3rd drawer have broken off and ar missing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SaritaS,

      We would love to assist you with your appliance. Kindly provide us with more details about the dishwasher.

      Please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1146878379) to help our team pull up your information.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Beautiful dishwasher, practically silent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher! It’s so quiet, the only noise is from the air gap which has nothing to do with the dishwasher itself. The door opening near the end of the drying cycle is such a great feature as it really helps with drying, even Tupperware. Beautiful white glass front. Very clear maintenance instructions to easily clean out the drain filters periodically to maintain performance. Also “sings” at the end of the cycle, which is adorable. Be sure to follow the instruction to swap out the brass screw cap on the dishwasher elbow for the water intake with the plastic one provided to ensure a proper seal. Using a brass screw cap can more easily damage the threading and won’t expand and contract at the same rate from the hot water which could cause leaking. Easy to swap out and had no issues. Be sure to get a dishwasher elbow that is curved, not a sharp 90 degree angle, to easily fit into the plastic screw cap.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs More Width

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is beautiful. I have yet to use it and will follow up once it's installed. The cabinet cut-out is to be 24" wide. My cut-out is 24" wide and this Bespoke model is to replace an old dishwasher. It takes a bit more than 24". There are gaskets that flare out at each side of the dishwasher to help dampen noise once slid back in place. The gaskets are very soft, but as the fold, the are just thick enough to keep the dishwasher from fitting. Unfortunately, the 24" opening was about 1/8-1/4" too narrow. I was offered the opportunity to request an approval for return (past the return date by the time my kitchen remodel allowed the installation). I have decided to keep it and modify my cabinet. I have other Samsung appliances and have enjoyed them. Finding white appliances can be a challenge!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sumsung dishwasher.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dishwasher. When is in used you can't noted, because don't make a noise in compare with the one we had. The wifi connection is very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. We use it everyday. The dishes come out so dry and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look, plenty of room and works great so far. Really like the pop open feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE Samsung Kitchen Appliances!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE LOVE LOVE my dish washing machine. It is sooooooo quite that you don’t even know it’s doing it’s cleaning. Once it’s done it opens on it’s own. The dishes come are nice and super clean compared to a Frigidaire brand I had. Another thing I greatly appreciate is the glass… no more messy looks like the stainless steel. So Easy to clean in comparison to others. I love Samsung Kitchen appliances! Worth the investment. This is my 4th Kitchen appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dish

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dishwasher . No problems at all with it. 1 thing about it with the 3rd shelf, plates barely fit on bottom shelf

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Install failed, white glass is not white.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, not good. Best Buy installers didn't check the install before they left, and they messed it up. The tub doesn't get any water. Also note that the "white glass" front isn't really white -- more like a light beige. The lighting used in the marketing photos is very misleading. The photo shows the "white" dishwasher next to white cabinets. You should look at it in store if you care about the color. Since it isn't working, I can't really say much about the dishwasher, but if you use their installation service don't be a rookie like me and remember to check the working of the product before the guys leave. I had to spend 20 minutes on phone/chat to get an appointment 3 days from now to fix their mistake. I'll update this once I get a chance to actually use the dishwasher.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BrianS,

      We are aware of the impact your dishwasher installation has on you. We are here to help.

      To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung