Customer Ratings & Reviews
- Model:
- DW80R2031UW/AA
- |
- SKU:
- 6428649
Customer reviews
Rating 4.1 out of 5 stars with 2149 reviews
(2,149 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.0
Rating 4.0 out of 5 stars
- Cycle Options4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the cleaning performance, quiet operation, and ease of use of this dishwasher, frequently praising its value for the price. However, some customers express concerns regarding the long-term reliability and the design of the racks. A few also mention issues with fingerprint smudging and drainage. While many appreciate its attractive appearance, some wish it had fingerprint resistant stainless steel.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Dishwasher? This is my helping hand!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has been great. Samsung products in general I’ve learnt are fantastic and have made amazing appliances. The dishwasher is super quiet and has tons of space. The walls seem smaller and not as thick as some of the other dishwashers which allows loads of deep space. The water fans inside (whatever they’re called) don’t sit ridiculously low which allows taller items inside, it’s great! I can even fit my bigger pots on the top shelf if needed. The dishes come out sparkling clean and the filter is easy to access as well. I don’t think I’d ever get another brand of dish washer after this! Because of all the space they give on the drawers it also makes it great after large parties. Less hand washing dishes for me!!! It also has been amazing on water and electricity. I was astonished with my bills after using this dish washer constantly. We run it about every other day.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 4 out of 5 stars
Samsungdishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, very quiet, many options, cleans well
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Decent lower cost dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent dishwasher stainless steel door inside and out. Downgraded from a full stainless steel due to it breaking. This one is louder but I don't mind. Let's me know it's on. Starts soon as you shut the door so that's a plus. Cleaning is pretty good but less options to choose then more expensive models.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Nice!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really enjoying my Best Buy stainless steel new dishwasher. Surpasses all my expectations. The dishwasher looks very sleek and modern and the dishwasher has a low operating sound. The dishes come out sparkling clean. I would definitely recommend this model. Looks nice in my kitchen with my other Best Buy appliances.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Rack design
Rated 1 out of 5 stars
Cleans well, doesn’t fit ANYTHING
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It actually does an ok job cleaning. I pre-wash everything, but let the dishwasher sanitize and get off the easier messes. Dishes come out seemingly clean. My complaint is that the rack design is awful. I had an older GE dishwasher before that seemed to fit anything: casserole dishes, pots, plastic containers, dishes, you name it. Everything would fit and you could pack it pretty full. The design of the racks on this dishwasher don’t allow anything to fit well except Corelle dishes. And even those don’t fit nicely! I have to space them apart otherwise they won’t get clean. The tines of the racks seem to have been designed at odd angles and too closely spaced. This makes it so nothing other than skinny, flat dishes can fit between them. Terrible, terrible design. The machine itself works fine. Things come dry (besides plasticware, but that’s the way they all are these days) and things get clean. But I would NEVER consider buying this again, even for the price. If you unfortunately bought this washer already, consider removing the wine glass supports (my glasses don’t even fit under them, another poor design) and bending ALL the tines on the racks to be at angles that actually allow dishes to fit. This helped a little. Bottom line: you can’t fit anything in it! My loads end up being about 10-15 actual dishes, lids, or pots. At that rate, I might as well hand wash everything. It would be quicker than trying to make it fit in this poorly designed washer.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Mike, I understand that you are having concerns loading your new Samsung Dishwasher and know how startling that can be. I want to provide you with a helpful link to get the most out of your unit. See link below:
https://www.samsung.com/us/support/answer/ANS00062443/
If you need further assistance please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144031171. We want to welcome you to our growing Samsung family. ^Brad
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Quiet dish washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans dishes without the noise. Awesome!! Spacious enough for all your family needs.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine. I previously owned a Bosch and was shper upset when I couldnt get another due to shipping problems. I did a lot of research read a lot of reviews and decided on the Samsung. It has performed wonderfully 0 issues.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Cons mentioned:Fingerprint resistance
Rated 4 out of 5 stars
Great Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this dishwasher! We just wish it was fingerprint resistant like our other appliances, but so far it has been pretty easy to clean. Works great!
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Quiet bliss!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is so quiet! Washes better then any dishwasher I have ever owned!. My only complaint is the silverware holder doesnt attach to the door to allow for my tray room. Otherwise love it!
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Total Tech Membership Failure
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is Jan 19th 2024. Bought this Samsung dishwasher April 2023, the thermistor and the main board shows its fail. I had bought the total tech membership also with it so they installed it and removed it per the membership. So when it was not working i called their tech support and told them what was going on and they asked for the serial number which is on the inside of the door. I told them it is not there and that you can see the sticker residue where it should have been. They said no big deal on the phone and 5 days later the tech came out and said he could not order the parts because he needs the serial number. (He told my wife its like ordering car parts from the dealership where they need the VIN) (I laughed because i found the parts online that it needed prior without the serial number just the model and I i sell car parts for a living) Anyways the geek squad tech leaves I contact help support they tell me as nicely as possible that there is nothing they can do and Samsung will be able to take care of you. I understand why you need the serial number to confirm that it is the same dishwasher that was sold, but best buy installed it, i have the receipt, and I pay $170 a year to make sure my appliances that I have bought are installed by best buy and correctly so of something like this happens I have the peace of mind that im going to be taken care of. At this point l, Samsung sent their tech out on 1/12 and said the parts will be in 10-14 days and i am not even sure if this guy who samsung subcontracts os going to charge me or not. I just know it needs fixed and I've spend 6 hours on the phone dealing with this from Best Buy and Samsung. This shouldn't be this hard......
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the feeling of going through all this getting the unit fixed, BJones.
We suggest contacting us via the options below to speak with a live representative to assist you better should you need to follow up on the dishwasher parts.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Pros mentioned:Appearance, Cleaning performance
Rated 5 out of 5 stars
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptic of buying this Diswasher I’d been my home for a long time & use dishwasher almost as much as the washer ... I coulda installed the same thing as the last one but it would be the same as the one I put in when I bought the home So glad this thing works wonderfully &. Pretty. Inside and out !
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .It is a wonderful thing when your expectations and product performance meet. Welcome to the Samsung Experience! ^Lena
- Pros mentioned:Appearance, Noise level
Rated 5 out of 5 stars
Best Dishwasher Ever!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is super quiet and it looks beautiful. This my 1st Samsung dishwasher, i would normally by Kenmore. install and removal was quick. The two gentleman were very friendly and professional. They followed al COVID19 protocols.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Price
Rated 5 out of 5 stars
Great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We went 3 months without a dishwasher after our last one died and this was a great purchase! The price point was excellent and so far no issues! Delivery and installation was prompt. Will be ordering a few more appliance from Best Buy in the near future!
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
New Samsung dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the look of our dishwasher and it does clean the dishes very well. It does not dry the tops of the glasses, and the door is usually wet and I have to dry it. It is not really loud at all.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Samsung Dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek design that accents the Samsung Fridge lineup. Easy to install and use. Seems to run for a while though.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Cons mentioned:Drainage
Rated 3 out of 5 stars
Just okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay but having a problem with it draining and dishes sometimes smell. Also getting used the the angles for holding dishes and cups. Which the separators were straight up. Dries dishes pretty good. Plastic has slight residual but mostly dry
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're glad the dishwasher is okay, Anna. Let us help improve its performance.
Here is a link to troubleshoot the dishwasher that does not drain. It also contains other resources to check when there are blinking lights or error codes and about cleaning the dishwasher.
Samsung dishwasher is not draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
The below link provides information on what to do when the dishwasher stinks.
Samsung Dishwasher Stinks or has a Musty, Mildew Smell:
https://www.samsung.com/us/support/troubleshooting/TSG01001923/
We have another link with details to help you with the dishwasher that needs to clean the dishes correctly. Click on the bullet point that best describes your experience with the unit. We suggest checking the hyperlinks attached to it as they also contain helpful tips.
Dishes are not clean after the dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
You may also check pages 23 and 24 of the user manual for other recommended actions when the dishwasher does not clean the dishes properly and has a foul odor.
https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf
Lastly, the links below will guide you about improving the dishwasher's cleaning performance and its cycles, settings, and options for reference. Please watch the video of the first link from the start until 1:25; the second link includes another resource about loading the dishwasher, which we suggest checking too.
Improve your dishwasher's cleaning performance:
https://www.youtube.com/watch?v=bajCw_H-njg
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146168449) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great DW for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly quiet & dishes are always spotless. Overall a great unit for a great price
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Kevin
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I like how quiet the dishwasher is. My husband likes the ease in which it is to clean the arms and the machine.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Pretty simple to use and set up.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher works great at awesome power to the jets. A little more noisy then I expected but hey it’s new it’s sleek and gets my dishes clean. My gf sure doesn’t mind the noise at all everytime it’s running it’s like a church choir to her ears if you know where I going with that.
This review is from Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless Steel
I would recommend this to a friend