Customer Ratings & Reviews
- Model:
- DW80CG4021SR
- |
- SKU:
- 6549883
Customer reviews
Rating 4.4 out of 5 stars with 584 reviews
(584 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Dry Quality4.3
Rating 4.3 out of 5 stars
- Cycle Options4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the cleaning performance, quiet operation, and ease of use of this dishwasher. Many also appreciate its price and capacity, along with the straightforward installation process. However, some customers have reported issues with drainage and the tub material. A few have also mentioned a noticeable odor.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Noise level
Rated 4 out of 5 stars
Pretty Good Deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the sleek modern design of the stainless steel... the interior is spacious, with a secure rack for wine glasses! The unit runs very quietly & cleans rather well. One thing that keeps the unit from getting a perfect score is; It Doesn't Dry The Interior Very Well - way too much water left after the cycle has completed. You have to leave the door cracked open to avoid possible mildew. Also, a shorter set of brackets would allow unit to not be flushed with counter... you have to set the controls before closing the door. Overall; Good Value for Dollar
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Samsung Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy order in store and pick-up, pretty simple to install. And so far it does its job as intended! Still trying to figure out the best combination to get everything to dry completely, but generally most stuff is dry except where the tops of things like coffee mugs are dished and allow water to puddle in them. Overall satisfied with it!
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Nice looking with large capacity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice looking dishwasher with large capacity. I've done a test run and it works well. Dishes didn't dry as fast as I expected though. One issue I had installing it is that the installation kit suggested has a piece that doesn't fit because it's has a squared sharp angle in the water line connector and it won't fit through the plastic nut that screws onto the back of the dishwasher. I ordered a rounded water line connector and that worked. See pictures. The installation kit is not made by Samsung, but was the one suggested by the site, so I ordered it. Everything else in the installation kit fit and worked fine.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 4 out of 5 stars
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well thought off design that looks good, performs great and easy to use.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Quiet dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful dishwasher. Cleans everything including pans with bacon bits stuck on it. Be sure to add jet dry otherwise it will Leave dishes dripping still. This thing is so quiet I forget I started dishes and end up opening it mid cycles sometimes. Installation tech was not only incredibly helpful but was so nice and friendly.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Dish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, great clean, energy efficient, highly recommended (price paid vs benefits)
I would recommend this to a friend - Pros mentioned:Noise level, Price
Rated 5 out of 5 stars
Great Washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Washer for the price. Quiet and easy to install.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Samsung Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher’s surprisingly quiet, easy to clean however the drying features not very good. It would be nice if it had an interior light
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Samsung- So Quiet and Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best dishwasher out on the market, we do flip houses and have purchased at least 10 of these. The size dimensions are perfect for any size kitchen. Never had an issue. A must buy, don’t hesitate. Packaged so well.
I would recommend this to a friend - Cons mentioned:Tub material
Rated 3 out of 5 stars
New samsung not as good as old one
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as my old samsung diswasher. A lot louder, plastic tub vs satinless steel, and honestly my fishes dont come out as clean as my old unit. And the top rack is so low, larger items dont fit on the bottom rack allowing the sprayer to turn. It was a hassle to set up delivery and installation to begin with or I would have exchanged it. Not super happy with it but stuck now. Should have done more research tbh
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MichaelDK,
We understand how you feel about how the dishwasher performs. We're here to help.
Below is a link to troubleshooting a noisy dishwasher. Browse the guide and select the noise your unit creates. We suggest checking the attached hyperlinks and a video to watch from start to finish.
Samsung dishwasher is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
We have a link with details to help you with the dishwasher that needs to clean the dishes correctly. Select the drop-down arrow that best describes your experience with the unit. We suggest checking the hyperlinks attached to it as they also contain helpful tips.
Dishes are not clean after the dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
You may also refer to the user manual for other solutions when the dishwasher is too noisy and does not clean the dishes well. Turn to page 28.
https://downloadcenter.samsung.com/content/UM/202404/20240425145140299/DW80CG4021_51_DD81-04334A-01.pdf
We've provided the link to learn more about loading the dishwasher. The resource also includes a video to watch from start to finish.
Learn the best way to load a Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
Lastly, the links below will guide you about improving the dishwasher's cleaning performance and its cycles, settings, and options for reference. Please watch the video of the first link from the start until 1:25; the second link includes other resources about running a dishwasher cycle and loading the unit, which you may also check.
Improve your dishwasher's cleaning performance:
https://www.youtube.com/watch?v=bajCw_H-njg
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147382425) to help our team pull up your information when you message us.
Thank you.
-Angelica
Rated 5 out of 5 stars
Quiet
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher has been a great addition—super quiet, efficient, and gets everything spotless, even without pre-rinsing. The cycles are quick, and the layout fits a surprising amount of dishes. It’s reliable and makes cleanup so much easier. Definitely worth it for the convenience and performance. Highly recommend for any kitchen!
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Samsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung dishwasher I purchased was quiet and sanitize good. Easy to open and close. Easy to clean as well. We did pick it up ourselves and it was sealed really good. Our refrigerator also Samsung and bought it at Best Buy two years ago. I will still Buy Samsung in the future at Best Buy.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Good deal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this dishwasher for a year now and haven’t had any problems! Great price as well.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful. Quite, washes teally good ,super good price
I would recommend this to a friend Rated 5 out of 5 stars
Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.super quick to install, it's beautiful inside and out. The machine is super simple and makes it easy to wash quickly but it also has detailed options
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Well done!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow I just loved my new dish washer,simple and very efficient!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Cleans like a Champ!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans well.. make sure you rinse the dishes well seemingly works better when you do.
I would recommend this to a friend Rated 5 out of 5 stars
Beautiful machine
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this amazing dishwasher for 4 months + now and I can say that dishes are always clean and dry , dishes are hot to touch after the cycle is done and the it is not loud at all , if you’re not washing your dishes at 2 am in the morning you’ll not hear it at all lol.
I would recommend this to a friendRated 5 out of 5 stars
Sleek, quiet and efficient
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher. It is quiet, and efficient. I absolutely love it and I really am partial to Sumsung's products.
I would recommend this to a friend- Cons mentioned:Drainage
Rated 1 out of 5 stars
Brand new. Episodically failing to drain
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased this in August for an anticipated kitchen remodel. Installed by our remodelers mid-November. Have run it 5 or 6 times. Twice we have opened it at the end of its cycle to find standing water filling the base of the unit. the first time it drained itself as my husband opened and closed detergent drawers and turned it off and on and possibly he found the hold 3 seconds to drain button (he doesn't recall). This time none of those actions is making it drain. The manual that came with it is generic for all models and has no troubleshooting category for this. Planning to spend the morning doing online research and help requests instead of prepping for Thanksgiving.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SusanS, we aim to provide a hassle-free experience while using your dishwasher. Let us help you.
Below is a link to help you diagnose if the dishwasher is not draining. Please click on the embedded word.
Samsung dishwasher is not draining
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147758121) to help our team pull up your information.
Have a great day.
^Camille