Customer Ratings & Reviews
- Model:
- C34J791
- |
- SKU:
- 6293719
Customer reviews
Rating 4.6 out of 5 stars with 244 reviews
(244 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
- Features4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the 34” ViewFinity CJ791 monitor's large screen size, Thunderbolt connectivity, and ease of setup. Many appreciate the built-in speakers and sleek design, while the curved screen and high resolution also receive positive feedback. However, some users note that the sound quality could be improved, and the stand's stability and port selection are areas for potential enhancement. The price-to-performance ratio is generally considered favorable.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Sound quality
Rated 5 out of 5 stars
Good monitor for gaming and content creation
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No doubt I search all over the internet trying to find a good monitor for content creation and gaming and I ended up buying this. No regrets. Looks beautiful and works great. The colors are vivid and the viewing angle because of the curved angle is great. The sound is not out of this world but works good. Recommended product.
I would recommend this to a friend - Pros mentioned:Screen sizeCons mentioned:Sound quality
Rated 3 out of 5 stars
Don't do it if you switch inputs a lot.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this monitor shortly after it came out in March of 2019 despite some of the early reviews saying that it was a pain the way that it scanned for sources instead of letting you pick one. I actually thought to myself that one of those reviewers must be pretty picky. Wow was I wrong! This thing drives me nuts! First let me say that I am a Software Engineer that works from home. I have a work laptop and a personal laptop. The company I work for is very particular (rightly so for security, etc.) of what its employees do with their work laptop, so I swap them out at least once a day, usually more. It drives me absolutely insane that it will switch from USB-C to another input instantly so I have to waste 45 seconds or more each time waiting for it to scan. Plus of course it will stop on each of the other active inputs. It is also not energy star rated so if I just close my laptop an forget to turn it off, I will see the slight glow when I walk by my office during the night. All of that being said, if you don't switch inputs frequently or use only one it is a good monitor, so I have to give it a high quality rating. I use a whole house HDMI distribution system, so the HDMI input always has a replication of every other TV in the house so if I often use the pic in pic when I go from the living room and want to continue what I was watching w/o pulling up the content in a browser. Works great for that but I do wish that it had an additional HDMI input for when I am working on a Raspberry PI or something. I have a manual HDMI switch attached to the back to switch HDMI source. I would give it 4 stars for sure if I had the option to manually switch inputs from the UI, which I could do much faster than its "automatic" scan. I debated giving it 2 stars just due to the input selection, but mine is probably not the typical use case.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MikeInYpsiMI,
I am very sorry for the input issues you have encountered with your Samsung - 34" LED Curved Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
- Pros mentioned:DesignCons mentioned:Sound quality
Rated 5 out of 5 stars
Excellent monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and eye-catching design. The video is awesome but the sound could be a little better.
I would recommend this to a friend - Cons mentioned:Sound quality
Rated 2 out of 5 stars
Nice but no sound.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture but could not get the sound to work. Updated drivers, confirmed volume settings, and tried connecting via Thunderbolt and HDMI; but no sound. Returned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .jw4715,
I am very sorry to see that you have encountered issues with the Samsung - 34" LED Curved QHD FreeSync Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors