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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1719 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a top loader that only lasted 3 yrs and was no longer under warranty. Repairs were going to be expensive. I chose to go back to a front loader and this washer is amazing. Instead of hours to wash clothes,l had 4 very clean loads the first night I bought it. Love this washer. I just wish they weren't so expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good set

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Quieter than our last set. Not too bad price-wise.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service and good machine. The price was a little elevated, but overall. good

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Pricey but works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far, but I've only had it for a month. It's pricey though.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Faulty machine - needs major repair after 2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this machine just a little over 2 years ago for a family of 3 - so low usage and it needs new shock absorbers which will cost about half the price of a new machine. Called Samsung and the machine is not under warranty. Really? Clearly something is very wrong! I don't expect ot have to replace this price machine every 2 years.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      SusanS, we understand how it feels if your washer shocks are broken. We want to speak to you directly to provide support and see what options we can do to help you sort this out.

      I have also included more details about your warranty.

      Washer warranty
      https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=WF45B6300AP/US

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147746228) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung