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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 132 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning ability, and quiet operation of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash. Many appreciate the ease of use and the additional features, including the steam function. Positive feedback highlights the machine's performance and overall quality. The washer consistently receives praise for its effectiveness and quiet operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 132 reviews
  • Rated 5 out of 5 stars

    The Gold Standard in Washing Machines

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the gold standard in washing machines- it’s features can be programmed perfectly for the ultimate in function and convenience. The app shows me where in the cycle the wash currently is while also alerting me when the cycle is finished. If you’ve purchased the matching dryer, they will communicate with each other to set the dryer to the perfect settings for the type of wash cycle completed. It’s like controlling a spaceship.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit work excellent, help me save soap, water and energy! Makes no noise at all and have the app to have control online!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new front load washer. When I wash my clothes they just seem so clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to friends and family! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Westwood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer dose everything you need and looks good too

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Samsung 5.0 cu. ft. washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife was so excited to see her new washer and dryer, she does more washing now than ever, the set is AWESOME!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaves to much soap behind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves soap behind on seal and clothes. Water looks clean when rinsing but once it starts spinning soap starts coming out of the seal and spraying over the clothes. I only use 1 tide pod per load and run a self clean 2 times a month.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 4 out of 5 stars

    Nice machine, please use cutters and not channel l

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung washing machine for over 10 years. Naturally once that machine needed upwards of $900 in repairs it was a no brainer to stay with Samsung. The first machine that was delivered leaked all over my basement. I thought I'd have to fight tooth and nail to get a replacement, but Donna was so accommodating and apologetic. She immediately set me up for a pick up and delivery of a brand new machine the same week. We have had no issues with the new machine for four weeks now. The problem I had was with both deliveries. On both occasions the delivery guys messed up my waste pipe by using channel locks to rip off the zip tie that had been put there to hold the hose in place. I had to replace the pipe (not really a big deal, but it shouldn't have happened once, let alone both times.)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Not a glitch

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve owned this washer dryer pair for over a year. We use it daily, sometimes multiple times daily. After use and abuse, I would confidently recommend this duo to anyone. With the SmartThings app, all of my Samsung appliances are synced. It’s so cool to get a notification on my TV or on my refrigerator letting me know that my dryer cycle is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Cu. ft. capacity is sufficient to wash a large comforter. The unit run incredibly quiet and notify us when it is complete via WIFI.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Wash quality

    Rated 5 out of 5 stars

    My dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra large capacity really happy with this product. I can put all three comforters in at once and dress in perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity and ability to set the temperature and other functions manually to fit my needs. Short wash program, steam, and sanitize function is a must.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Wash quality

    Rated 5 out of 5 stars

    SAMSUNG

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ove it I bought the washer dryer set their stackable so saves space the quick wash is great gets clothes clean i couldn't imagine my life without them

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not your 80s washers for sure! Solid technology with many ways to use with ease. Though it might need the lifter to get it high enough to use but it was fine on the ground. If you have knee or back issues you will want the lifter drawer. Dose a great load of laundry and quiet even with jeans on. Seams to use less detergent they my last washer did. Easy to use detergent drawer. They are deep from front to back so please measure before buying. Nothing bad to say at all!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a big family so of course we used this a lot. I’m telling you this is so strong. My whole family loves it. And it’s very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Fabulous Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Very spacious inside. It occupies some big space, is a big washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wash quality

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, easy to use, great value! Buying experience was also fabulous!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Decent washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to a front load washer and doesn’t seem to clean as well as my old top loader. But i definitely do like the capacity and the many different wash cycles. The steam cycles are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Wash quality

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's best working, no noise, wash clothes very well, I loved this product

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Samsung - 5.0 cu. ft. Extra-Large Capacity Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features are amazing and lot of options and works as expected.

    I would recommend this to a friend