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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $859.99

Customer reviews

Rating 4.6 out of 5 stars with 13 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Rated 5 out of 5 stars

    A MUST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUCH A GREAT BUY!!!!!!!!! LOVE IT! Very efficient and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient washing machine. Easy to use and a higher capacity. Also, Cristopher the salesman was very helpful in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine very easy to use, smart features handy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently received our appliance. We are impressed with our purchase so far. No issues at this time. My wife and I took our time researching which item to purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs memory for presets.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Doesn't have a memory for settings, just goes back to manufacturers settings for each load. Was supposed to come with a shorter and wider tub, but it seems to have the original deep tub. Difficult to get clothes out of bottom of tub. It's quiet and works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clothes washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. This is a great washer. We also purchased the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services love my new washer is efficient service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has agitator no more tangled clothes. Washer is a little deep cant reach bottom,have to use grabber stick. Cant get matching dryer too tall to go where my old dryer is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this washer especially with the middle arm wash attachment. Washes really well and can fit clothes for a family of 5! Very spacious and sleek modern design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well does everything I need it to do havnt had any issues yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well… love the top load and agitator. Will update review after a few washes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dream

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Delivery, Excellent Machine, Highly Recommended, 5-Stars

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the washer for one week, and after completing a few loads, it began displaying error messages.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MaribelC,

      We know how you feel about your washer. We would gladly help you.

      We shared a link below with steps to help with your washer's error code. Please scroll down to find the appropriate code on your unit and follow the steps. Check the embedded words and video for more details.

      The washing machine displays an error code
      https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1148636945) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung