Customer Ratings & Reviews

The set has been working just fine for a few weeks now. We were glad everything carried over in terms of our apps and other setups, and no resubscribing or password entering were needed to pick up where our smaller Samsung unit left off. Keeping the same internet provider throughout the process does that. Installation provided through the Best Buy contractor was great.

The Samsung TV was better than advertised. The set up was easy and the quality of the TV is top notch. It has a crystal clear picture and excellent sound. The people at Best Buy were a great help in choosing this product.

This is an EXCELLENT PANEL TV. The picture is amazing! I purchase & stay with Samsung dye to their high standards & quality. This is #4 in my home.

Great TV. Great service and delivery. Was delivered as promised.

Excellent TV. Perfect display. Perfect size. Up to date with every app. Enjoying it!

This was a very different venture. It took several attempts to order. I paid for an "Open Box" in Excellent condition. It arrived Broken and the box was in horrible condition. Never used the TV.

I bought my Father a TV when he retired 11 years ago. That TV did very well and only very recently started having pixels die out, etc. needless to say, for my folks - they didn’t need something with ALL of the bells and whistles. This Samsung 50” has been perfect again straight out of the box. I got it setup for them in about 1 hour total. Excellent TV for the price - can’t recommend it enough if you’re looking for something new that is quality yet still affordable.

The product itself is good. The issue i have is being told it would deliver on a specific date then getting a message it was delayed and would be another 3 weeks and then it showing up the day after it was supposed to origenially supposed. the fact that when you call customer service or the store itself your call goes out of the country to someone you cant understand and they cant understand you and really have no good answers for you. Bring you customer service back to the USA and deliver product when you say you are going to

Samsung is my go-to for TV purchases. The setup was a breeze. Just plug in and follow the instructions on the screen. Syncing the remote with my provider has never been easier. It has a crisp picture, excellent sound, the apps are super friendly, loving the voice command, and you can charge the remote. I did my research beforehand, so I was in and out of Best Buy in about 20 minutes. I highly recommend!

This TV is a perfect addition to our bedroom. The picture quality is too notch and provides for great viewing at all times of the day. I was concerned with direct light hitting it and distorting the picture quality during the day but this has not been an issue. I am a 95% Samsung house and this one reminded me of why. I need to purchase 2 more and will most likely go with this model.

The Samsung TV is really great. The salesperson at The Lexington SC store made the purchase very easy! The only thing I would change(this is not BestBuy’s problem) is better and clearer setup directions. The picture descriptions were very confusing. It would be helpful with written instructions. YouTube was the only way I was able to setup the TV.

It is a real good purchase and the quality of the picture is really good. The hands on installation was very user friendly i had no problem programing, I would recommend this tv model to any and all of my friends in fact i am thinking about purchasing one for my mom. I would give this tv a 5 star rating.

It outperforms in picture and sound quality than the one it replaced. We switched to Samsung TVs about 6 years ago and were greatly impressed by the picture and sound quality of our old set. Unfortunately, it and another TV were destroyed when lightning struck our home and caused a power surge. We considered no other brand other than Samsung, and no other retailer than Best Buy. They are a great combination.

Good picture quality. It wont "wow" you, its not an OLED or a Neo-Qled but for the money, it has a good picture quality, and its from a premium brand. Also can play Xbox with gamepass on the TV itself with its integrated gaming compatibility which is cool, you just need a controller.

I love the new tv it’s picture is so clear and sounds great compared to the Vizio tv I had.The whole process was fast and easy until I got to the store. Employee may have been new but no one was there to help her I felt bad there were 4 other employees walking around doing nothing and she had a line. Team work makes the dream work so they should have been helping out a little more.

So far so good. A bargain for a 50"Tv with so many features. On the down side, a basic set of connection input slots but fine for us seniors who do not have much but a bluray dvd player but not sound bar or the like. Picture is sharp and clear from all angles in front and side.

My first 4k tv and I can certainly see the difference. Great picture. Sound is just ok so I added a Samsung Bluetooth sound bar and sub woofer, so now tge sound is great. TV was a great value - under $400 for a 50” 4k Samsung smart tv!

This TV was purchased for my mother who has macular degeneration and cannot see well. She wanted to get a larger TV to replace her 39". This has been a big improvement for her. The colors are vibrant.

Just got this Tv. I also have a 75” Bravia 9 which is amazing but expensive. This 50” tv for $449 is truly great. Very clear, bright and vibrant colors. Sports look great. Using settings right out of box. Sound is also very nice. Easy to set up with Samsung phone app. Very pleased so far.

The item purchased was a television. The product is really good and I use the television to have my kids play Sony Plation 4 World Cup soccer with it.