Customer Ratings & Reviews
- Model:
- UN65AU8000FXZA
- |
- SKU:
- 6453024
Customer reviews
Rating 4.6 out of 5 stars with 2539 reviews
(2,539 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 65" Class 8000 Series LED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and affordable price. They appreciate the vibrant colors and clarity of the display, as well as the user-friendly interface and simple installation process. However, some users have encountered issues with the remote control, screen malfunctions, durability concerns, low volume, and limited smart features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Price
Rated 4 out of 5 stars
65” - might need a soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV option for office or guest room. Having a larger TV for secondary spaces, but not breaking the bank with state of the art new features. The picture is good, has a lot of adjustments to modify brightness & picture quality. We did not use a soundbar with this TV as it was in 14’x 15’ office/Guest room. However, if this was installed in the LR or main room, we would highly recommend a sound bar. We also mounted this on the wall with amount that has full adjustability. The TV has no issues with weight, and it’s easy to pull out, & adjust side to side.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Fantastic 4K UHD TV with only a few minor issues.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung UA 8000 TV is a fantastic buy for anyone looking to upgrade to a true 4K experience. It has only a few minor issues that cost it 1 star. For starters, the picture is outstanding. Image smoothing is stellar and the picture is bright, crisp, and clear. Watching films like Star Wars or Lord of the Rings is a whole new experience, even when you're just upscaling from blu ray. This extends across streaming apps as well, with almot all of them working fantastic and smooth. Sound is not so stellar. If you have a surround sound system, sound bar, or external speakers, this won't be an issue. If you're going to go with internal sound, it's a bit tinny and hollow. I'd recommend investing in external speakers. The suite of included apps are outstanding and I have yet to require an app that I couldn't find for downloading. All the expected ones are available including HBO, Disney+, Hulu, Showtime, Starz, Pluto, Tubi, Sling, Fubo, and many others. In fact, when I purchased this it came with a 30 day trial of Fubo, which is worth it if you're thinking of cutting the cord. The one exception is the Sling App, which for some reason is pixellated and buffers constantly. I am fortunate that I have a streaming stick that i can use for Sling (I feel that Sling is the best value for streaming live TV), so this wasn't a major issue for me, but it would have been nice to be able to not need the streaming stick. Hopefully a future upgrade to the Sling App on Samsung TV will fix this issue. It's worth noting that the TV comes with Samsung's own FREE Live TV streaming app, which is similar to Pluto and includes local news stations. A very cool and useful addition. The TV also does everything and then some. If you have a Samsung smartphone it really takes it to the next level by syncing with your phone to be part of your Smart Things, adding an entire EXTRA level of functionality. The menus took a bit of getting used to; some functions are a bit buried, but once I got the hang of it I could adjust almost anything I needed. When I got the digital antenna plugged in and scanned for OTA channels (always recommended in case your internet goes out) I landed nearly 60 channels, which were integrated into the Samsung TV live guide. Yet another nice feature. A few other technical issues I have are, again, minor: it could use one more HDMI input (it has only three) and it could use an RCA input (it has none). Again, though, Minor issues given that you can get splitters and adapters. Finally, I don't seem to be able to add external memory. I plugged in an external hard drive which the TV recognizes but only seems to want to use as a media server: there is no way I can find to move streaming apps to the HDD or to format it for app storage, and I can easily see the 3 or 4 GB of internal space the device has running out if you use a lot of different streaming services. Another argument, I guess, for a streaming stick or box. In the end, I would recommend this TV to anyone looking to upgrade, especially with prices being down. The few issues I have are very minor in the long run, especially if you just have external speakers and a streaming stick.
I would recommend this to a friend Rated 4 out of 5 stars
Good TV at a Great Price
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV to replace one damaged by a lightning strike. I have had this 2 years now and works great with crisp and clean picture. I have a soundbar attached which I would recommend on any TV.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
8000 Class Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 65" TV is a beauty, great picture. It took a little while to learn how to use the remote, could use better instructions. The only other issue is there are no RCA jacks for other devices, and could use another HDMI port or two. I could not hook up all of my equipment. Other than that great quality and price.
I would recommend this to a friend Rated 4 out of 5 stars
Almost perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done. Not basic by any means, nor crisp either. Impressive in so many ways starting with the Airplay feature. The way the light is distributed could be better. Handles 4k resolutions fine. Almost like your own cinema. The built in speaker is loud but above average. Pairs well with my Samsung HW-B550/ZA Soundbar. Comes with Game Mode, runs the games beautifully
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, for the price, picture quality is good! Audio isn’t the best, definitely have to get a soundbar with a sub when you get this TV.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 4 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been working great. Only thing I didn’t realize is I had to make a Samsung account to add apps. Only took a few minutes.
I would recommend this to a friend - Pros mentioned:Easy setup, Picture quality
Rated 4 out of 5 stars
So far no problem love the tv .
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice i been wanting a bigger tv for our livingroom for a while now. It looks great so far. I had a 50" tv same brand .setting up was fine .i would say it was easy but with the screen pw and bar code its a few extra mins but overall the setup was fine .no real issues.
I would recommend this to a friend Rated 4 out of 5 stars
AU8000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have the same crisp image of my five year old Sony Android, but moved up from 55” to 65”. Otherwise the features are far better. Samsung app store is limited compared to Google.
I would recommend this to a friend- Pros mentioned:Picture quality, Price
Rated 4 out of 5 stars
Tv Satisfaction.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this tv. Picture quality is good, easy to use apps. Overall good product for the price. Would highly recommend this Samsung product.
I would recommend this to a friend Rated 4 out of 5 stars
Would buy another
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv good graphics smart tv so a lot options and apps!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Almost perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have given it a 5 except that delivery and install does not mean putting the tv up where it goes But the tv works great, has good sound and quality picture. Except it’s still on the floor.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung 55 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture priced fairly with all the apps need for streaming your favorites
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
My samsung smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality and service was great. I will highly recommend it.
I would recommend this to a friend Rated 4 out of 5 stars
Thanks Daniel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only reason I did not give a 5 stars is the trouble I had with getting installation done properly. Had three different people come out to complete the TV, in Wall Wiring and Sound Bar done correctly. Finally got it right today. Thank you to Daniel for doing a great job and listening to my previous issues.
I would recommend this to a friendRated 4 out of 5 stars
Samsung Series 8
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV had been great so far. You can definitely see a difference in clarity between the series 7 which we have as well vs the series 8. The downside is the tv will turn back on a bit after its been turned off.
I would recommend this to a friendRated 4 out of 5 stars
Christmas 2021
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a wonderful TV got it hung by The Geek Squad with the hidden wire and I’m totally enjoying it as I’m writing this review. Samsung is a very good product very clear reception.
I would recommend this to a friendRated 4 out of 5 stars
Good tv for everyday viewing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price. Picture pixelates a lot during fast motion and could be brighter for my taste but serves its purpose, it also has a lot more glare Han my old tv. You get what you pay for.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Tvaccaro!
Thank you for choosing the Samsung AU8000 TV and for sharing your feedback regarding your picture when watching fast motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support via any of the below options:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Rated 4 out of 5 stars
Great quality, poor tv remote
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this TV for 2 years now, and the quality is great. It looked small in-store next to the much bigger TVs, but once we got it home we realized it was a huge upgrade! The only issue we have is with the remote. Not sure if it's an ongoing problem for other customers of this product, but sometimes the volume button randomly stops working on the remote. We have to unplug the TV from the power source and plug it back in to get the volume button on the remote to work again. It's super annoying as it happens pretty regularly. TV is great. Remote stinks. Oh well. I suppose we could probably get a replacement remote.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
eh, not bad for the money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture, does 4K well. Smart tv's are dumb. The processor is slow. You can stream services with it, but I would not recommend. Remote is straight forward, but very sensitive. I use a computer as an input at 4K and its not bad. It is a fairly thin display and I am using the table mount for it. I have had two instances where the TV would not turn on and had to pull the plug to fix the issue. I think this is a software issue and not hardware. In general this is a good display for a 65 inch 4 K TV. The Samsung software sucks. The off air tuner seems to work well.
I would recommend this to a friend