Customer Ratings & Reviews

My wife and I just moved. We had to leave behind our LG Washer/Dryer which was working fine, but had to leave it. The new (to us) house had a very old 1970's washer/dryer. Everything was updated but not the washer/Dryer. So off to Best Buy we go. My wife & I used bestbuy.com, and after careful consideration we selected this set. We have been happy with every other Samsung appliance so we were looking at the options from Samsung this time as well. We have had this set for a couple of months now and it has performed perfectly every time. I would recommend this pair to family & friends. The units are well built and responsive. I have to say I like these better than my old LG units. These have a higher quality build-factor. BestBuy Delivery has always been great and this was the same level of service.

We overall like the dyer. The appearance is very nice, and the compacity is huge. The controls are very easy to find and use. Even my 92-year-old grandmother has been able to use it. the only problem is even on Heavy duty, you have to run the floor rug two and three times to get dry.

Great dryer! Love the pet care dry feature it gets a lot of fur from our 3 goldens off our clothes.

Absolutely amazing washing machine and dryer set. Love the filters and they get the pet hair off!

Very nice and quiet. Delivery was quick and easy. Sharp looking color as well

Great customer service in the store and at the delivery

Absolutely love this washer and dryer. I previously had a Samsung but wanted to upgrade to the one with pet care the additional vents in the washing machine do you pick up quite a bit of hair and this model seems to be much quieter than the last Samsung model, which was also quiet, I feel like the load to water ratio also fills really nicely so I’m not using unnecessary water. The dryer is amazing. It also catches quite a bit of pet hair. I can tell the difference from when I’m using the PC dry mode versus just a normal dry or quick dry .Would highly recommend if you have a pet it is pricey for the extra pet feature, then purchasing the model that doesn’t have the pet dry mode.

Amazing, Fantastic Dryer!!!! Great features, quiet, big drum inside, and more energy efficient. Drys clothes, etc in less time than our previous dryer. The brushed navy color is unique and looks great in our laundry room.

Love this dryer - was a little hesitant on the blue color when ordering online, but once it was all setup I loved how they looked. Pet Care Dry function has already made it worth the wait for me - it has taken out pet hair from a sweater in particular (in conjunction with Pet Care Washer Cycle) that I have never had any luck getting fur free from. The Steam Sanitize is AWESOME! Probably my favorite feature. I've never had it before and love steaming my jacket to freshen it up! That cycle takes a little over an hour. The quick Refresh cycle is also great to refresh towels, blankets, or when pants get an unpleasant fold crease. Just throw it in and takes about 15 minutes and the hard crease is gone! Only thing I can nitpick would be the drum light does not stay on very long. I typically have the dryer half emptied and the light turns off and the interior is a shade of gray making darker articles of clothing blend in. Other than that, I love it!

I love this dryer!!! It has a large capacity and it is so quiet. It plays music when the load is finished. My husband is excited because it comes with a hook up for steam. There is a setting for pet care dry that I can't wait to use when my son brings his pet to visit. I am sooooo happy with this purchase.

Huge capacity, fully dries each load. I don’t really see much point to the app- I wish I could do the re-fresh cycle remotely after a load had completed. It suppose I should just not let laundry sit in the dryer for days… but the ability to refresh without going down to the basement would be nice. The navy is pretty but does show scratches and every speck of lint dust so I wipe it down a lot. I love the color but now understand why most are white or silver.

Love the dark navy color. It pops in my laundry room. The drum is huge so good capacity. It doens't dry as thoroughly as I like so I tend to rerun it for a few extra minutes at the end of the cycle. Bonus: Clothes come out wrinkle free! Only drawback is the matching washer is STILL on backorder. A dryer isn't much good with no washer...

Large capacity, quiet and efficient. Great for pet hair and big families

I've had this Samsung smart dryer for about a month now. It really gets the clothes dry as long as you choose the correct control panel mode. For instance, I used the normal cycle and I should have chosen "Bedding" when I was drying the comforter. Worked great when I made the right choice. I like the jingle it makes when the dryer is done much more pleasant than the annoying buzz sound I got from my previous dryer. It looks good and solid and works fairly quietly. I like that I can turn a light on inside the unit. I have a dog and cat and the lint system works well so far.

Very quiet and does a great job! The only thing that takes a little getting used to is the drum light. I have the navy blue which makes it difficult to see the clothes if the light is off. It goes on when you open the dryer door but will shut off but it has a dryer light button to turn it back on. Does an awesome job!

Love the amount of clothes you can dry in one load. Pet care solution, steam sanitize, wifi, sensor dry are a plus. The brushed navy looks great in our utility room.

This is the best dryer I have ever owned. This dryer is quiet and it's incredibly efficient.

We had LG appliances for about 10 years before they finally hit the end of their lifecycle. I purchased the Samsung Washer from Best Buy back in December and it has worked great for us. We especially love the "Pet Hair" filters in the Washer Tub. When our Dryer went out several weeks ago I purchased the matching Samsung Dryer from Best Buy and it also is great improvement over our old LG machine. Very happy with our purchase so far.

I use this set mainly for my dogs’ bedding and blankets, and it’s been amazing. It does a great job removing pet hair, and the steam setting is a total game-changer—it eliminates odors and leaves everything feeling fresh and clean. The blankets come out nearly fur-free and smelling great every time. If you have pets, this dryer is 100% worth it!

This dryer is a beauty! Not only that, but very efficient and the features and performance are top notch, very happy with how well this thing work. Pictures don't do it justice, this bushed navy color is a stunner!