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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,169.99

Customer reviews

Rating 4.4 out of 5 stars with 214 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers consistently note the dryer's quiet operation, efficiency, and large capacity. Many customers appreciate the color options and overall design of the dryer. Some customers have concerns about the drying performance, with a few mentioning that it takes a long time to dry clothes, especially heavy loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 214 reviews
  • Rated 5 out of 5 stars

    Sleek, Smart, Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor Dry feature is a lifesaver. It accurately detects moisture levels and automatically adjusts drying time, preventing over-drying and saving energy. This dryer delivers superior drying performance. Features like the air fluff cycle offer a convenient way to quickly refresh items like pillows Smart Features: The Wi-Fi connectivity and SmartThings app integration are incredibly convenient. I can monitor the drying cycle remotely, receive alerts when the cycle is finished, and even troubleshoot issues. The app also offers helpful tips and recommendations. The black and copper combination presents a strikingly attractive aesthetic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is absolutely amazing. To the steam options, refresh, bedding, etc. This is a dryer I would highly recommend buying because of its effectiveness, features, and cost reduction in gas and electricity! Features like connecting to the app and using the app to set which drying option is needed. Also, the lint compartment works well compared to other brands!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Washers and dryers have come a long way.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the matching set of the washer and gas dryer. They replaced two GE that I had for roughly thirty years. These are very high quality, use less water and the gas dryer is more efficient. I looked at a few other brands to compare before purchasing and found these models had the most features for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung product will recommend it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, and its quite and very fast. We love that it connects to our Samsung fridge and App

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Big Rig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Machine. It's such a great size, quick and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Dryer and the best looking dryer. Bought it with the washer. Noise level is very low. We keep this in the garage and can watch tv there without an issue. No wrinkles with the steam and sensory dry. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best equipment , this is the second set of laundry we bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes Laundry So Much Easier

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game-changer for me. It saves me so much time with its quick cycles and handles large loads effortlessly, which means fewer loads to do each week. If you’re looking for something reliable and efficient to make laundry less of a hassle, this is a great choice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New dented machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung gas dryer on December 6, 2023, at Best Buy with a dent on the left side. They asked me to leave this one, and they would change the machine for me. They made an appointment with me twice and neither time was the visit scheduled to change the machine, Best Buy did not come with an authorized technician to touch the gas to change the machine. I think it's a massive lack of respect, as it's been two and a half months, and nothing has been resolved so far. I bought a new machine with a dent on the side, paying for it and no one has the respect to change the machine

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      We know how frustrating it is to receive a dented appliance, Geraldo P. We'd love to help you.

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Best gas dry and washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer i have ever had has really nice construction and works amazingly well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Value for money. I love this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung makes good appliances

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes great appliances, good price and durability, very quiet, highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New age

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a new dryer. Also the same old white, basic, two settjngs. (On and off So this is a nee thing for me. I didnt know they made steam functions on dryers. This works super well and i got a super good deal from a opened box special.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this dryer so much!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really had any issues with this since install, except the energy usage does not work. I find it annyoing, but it doesnt effect the quality of the dryer. I love the quick dry function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! No issues with the hookup and very simple to understand button layout. Picked it up at the BestBuy outlet store, which I highly recommend for appliance purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality machine with incredible Smart feature

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly capable, nicely designed, quality construction, and incredible smart features that unlock additional drying modes. Installation services from Best Buy made getting up and running a breeze. Very pleased with this dryer!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad handling.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer ok, but was delivered with scratches on the screen, not very happy for the service I paid for. Maybe came from floor sample who knows.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We understand what you went through with your dryer's delivery experience. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about their delivery damage policy.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Nice unit for the most part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit and easy to use. The digital display is a little dated and not as nice. The machine works good though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great dryer. Dries fast. Love the lint trap for easy clean. Love the inside light when you open the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I could make this is the best I've ever had

    I would recommend this to a friend