Back to School DealsSavings is one of our best subjects.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $424.99
Clearance
The comparable value price is $1,529.99

Customer reviews

Rating 4.6 out of 5 stars with 105 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers are delighted by the 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Super Speed Dry's steam feature, praising its effectiveness in cleaning and reducing wrinkles while sanitizing clothes. The dryer's ease of use and quiet operation are also frequently highlighted as positive aspects. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-3 of 3 reviews
  • Rated 1 out of 5 stars

    Had to return this unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this unit because the install tech fried the display from pinching the connecting cord.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you for choosing Samsung for your Appliance needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      Melardo Samsung

  • Rated 1 out of 5 stars

    Defective

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought item at the store it came defective dryer works, but makes a loud noise

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day,

      All we want is to get you assisted with your dryer.

      The dryer often creates one of four types of noises: rattling, thumping, screeching or grinding, or humming. To perform the proper troubleshooting procedures, choose the sound most similar to the one you hear. Please see the link and watch the full video for more details.

      The Samsung dryer is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01000979/

      Also, Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store for them to confirm if the dryer is defective.

      Have a great day.

      -John Samsung

  • Rated 1 out of 5 stars

    Do not get!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE! The dryer wasn't as bad as the washer but we hated them both. The dryer constantly smelled bad (like mold) and I could never get things to smell clean!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Let's get your dryer smelling good and running its very best, MarcyLOD! Here are some easy solutions to eradicate the unpleasant odor.

      Dryer odors can come from a few places, such as the lint trap or exhaust vent, or not from the dryer, like the washing machine or the water. Learn more from these details.

      Samsung dryer smells:
      https://www.samsung.com/us/support/troubleshooting/TSG01000971/

      Ensure to clean your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00050526/

      You may also watch our youtube video about "Keeping your Samsung dryer clean":
      https://www.youtube.com/watch?v=r0eKb8KIfZo

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145371708, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung