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Customer Ratings & Reviews

Your price for this item is $424.99
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The comparable value price is $1,529.99

Customer reviews

Rating 4.6 out of 5 stars with 105 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Super Speed Dry's steam feature, praising its effectiveness in cleaning and reducing wrinkles while sanitizing clothes. The dryer's ease of use and quiet operation are also frequently highlighted as positive aspects. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-18 of 18 reviews
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Washer/Dryer set from Samsung that just turned 5 years old. Nothing was wrong with the previous set, worked great, I just wanted the network capability since I also replaced the 5 year old dishwasher and stove, and will be doing the same next with the microwave and fridge. I had serious issues with delivery but an email to Best Buy officers got it straightened out. The downside - this is just a magnet for fingerprints and anything else that will make it look messy. And now I have to dust my washer and dryer, which I didn't have to do with the previous top load washer and the dryer that had a smooth square for the door, no parts sticking out like these circular doors do. No issues with connectivity - got it paired to the Smartthings app without issues, and it works well for the wireless monitoring and notifications. I like that if you stack this on the washer, the washer's control panel then controls THIS one so you don't have to figure out how to reach the higher control panel. It even notes what wash cycle you used in the washer and can suggest the optimal drying cycle. Plenty of program options, but I'm a bit frustrated that I can't modify options on most of them. The Samsung I replaced still let me change a few of the options for most of the programs, but this one really has a limited number of things you can change on the majority. I also wasn't a fan of the lint filter at first. It just bends, which to me is a point of failure over time as you bend it and unbend it and bend it and unbend it. But I have to admit, it cleans WAY easier than the one in my previous dryer, so I'm becoming a fan of it. Performance is good - dries well, better than the previous one did, but then again the washing machine here gets clothes so much drier than the previous one did, so this doesn't have to dry quite as much. But even with many sweaters and heavy clothing from the Wisconsin winter, almost everything ends up dry. Previous dryer usually had two or three of the heavier things still a bit damp needing a cycle of their own after everything else was removed. Controls are pretty straightforward as well. I got it on sale, so for the sale price, seems a decent value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice the clean very well energy efficient less water to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works good but bought an open box item that stated Excellent condition and when recd it was all scratched and had 2 dents on it so definitely not excellent per the description of what it should have been.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it’s quite, very easy to operate the delivery guys was quick, they even hauled my old washer and dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great all-around dryer, I was skeptical of the steam functionality but it's not horrible, very useful in a pinch. The only downside is that it draws a lot of electricity so we will need to upgrade our old laundry room with higher voltage outlets. Nothing goes wrong just every so often you will get a notification/warning stating low voltage outlet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom, and she loves it. I got a Samsung washer too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to use my phone to work the washer and dryer so hard

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but slow to dry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gas dryer is amazing but if we are gonna but this again we will go for the electric variant. It just feels slower using this one as a dryer compare to our previous samsung electric dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It has mobile connectivity (samsung smart things) but its pretty useless. You can schedule and create washing profiles but cannot turn on/off (or schedule on/off cycles) the dryer using your mobile device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recruiter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really loving this machine. Its work great and has been reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do the job, , very quiet, but takes to long to dry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Matching washer was a dud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked just fine but the washer was a nightmare. I had the original washer replaced when it wouldn't drain on the second load. When the replacement washer was installed, we had the same problem immediately. Returned both and bought an LG set.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Washer dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these two open box but they were practically new i would give a 5 stars but the only problem I had was they didnt mention i needed an adaptor to hook up my dryer which i had to go get outside of bestbuy but other than that theyre great !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is great. The AI (machine learning) in this model takes a number of uses to learn. Very happy. Note that you need to separately purchase a steam kit accessory to be able to use the steam settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 7.5 dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the dryer a few times and it takes some getting used to all the settings, haven’t figured out the right settings to have a good wash, but overall recommend the product.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Ahad, I would like to thank you for your review on your Samsung Dryer and welcome you to our family. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 4 out of 5 stars

    Good smart product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The multi-control option makes it easy to control the dryer without having to reach.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great could have been delieved but had to pick up in store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s complicating to add the amount of Downey you want

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      wrong product Samsung