Customer Ratings & Reviews
- Model:
- QN70Q60CAFXZA
- SKU:
- 6537361
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 70" Class Q60C QLED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the TV's stunning picture quality, vibrant colors, and impressive sound quality, making it an excellent choice for an immersive viewing experience. Additionally, the TV's user-friendly interface and simple setup process are highly appreciated.
This summary was generated by AI based on customer reviews.
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the two remote controls came in bad condition I am aware that it is somewhat used but they must have changed the remote controls
I would recommend this to a friendBrand response from Samsung
Posted .EnderC,
We appreciate your feedback on the remote included with your Q60C TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung has no integrity!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I boughtvthis 70" T.V and excited to connect it to my Denon receiver for a superb T.V audio sound system throughout my house. After connecting everything there were no T.V audio coming thru my Denon receiver. I called Samsung technical dept for help. They walked me thru all the steps andcstill no connection to my Denon receiver! They sent me a technician to govto my house and fix this T.V. Technician came in and said this Samsung T.V. and Denon receiver are not compatible andcadvised to buy Samsung sound bar. So, Samsung makes T.V's and makes it purposely Not compatible with other well known receivers??!! Moreover, the technician did not know whichv T.V would be compatible either! In this day & age everything is made universal for customer convenience and ease of operation but Samsung doesn't think so!!! This is HWY rubbery!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .HassanA,
Thank you for sharing your review, and we’re sorry to hear that your experience with Service was not up to standards. We would like the opportunity to assist and further investigate your feedback. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Very nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice smart TV. Trading up from an older flat screen has presented a learning curve but once figured out, it has many great features. Great picture straight on but not from a side view. Bought a sound bar and woofer and ar very happy with the sound.
I would recommend this to a friend Samsung TV and Stream box issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although we have 5 other Samsung TVs, this model seems to have an issue with using a Direct TV stream box. We have changed the Direct TV Stream Box, but encountered the same issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KenS,
We appreciate your review of Samsung’s Q60C TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Tv quality
Nice picture and good price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid TV. Do not care for the Samsung Home Screen however. Overly complicated in my opinion. Bought for my older in laws and they struggle with it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Joey,
Thank you for your review of Samsung's Q60C TV. Your thoughts on the Home screen are appreciated and will be shared with our internal teams.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Questionable Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Backlight on the TV failed 17 days after purchase. No picture. Fortunately bought the Best Buy protection plan and they delivered a replacement TV in 3 days. Had Samsung TV's for over 20 years, never a problem. Love the brand, love this TV but questioning the quality. Hope the first TV was just an isolated issue.
I would recommend this to a friendBrand response from Samsung
Posted .Sab0202,
It’s unfortunate to hear that your experience with Samsung’s Q60C TV fell short of expectations. I also want to thank you for giving us a chance to make things right, and we greatly appreciate your patience in having deal with the inconvenience of an exchange.
Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Dissappointed in service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement TV because the new one I purchased had eight giant cracks in the screen. Unfortunately, they did not honor the fact that I had already paid for the TV and it took 14 days for us to finally get our TV. At least they reimbursed us the $200 set up fee and $60 takeaway fee.
I would recommend this to a friendBrand response from Samsung
Posted .Excellent,
Please know you are leaving a review and 1-star rating for the 70" Q60C TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the Q60C TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist