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Customer reviews

Rating 4.7 out of 5 stars with 404 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, calling it "really love" and "great". The large screen is also a hit, with customers saying it is "beautiful". The price is considered reasonable, with one customer saying "not bad for the price". Setup is a breeze, with customers saying it was "really easy".

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 404 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Great TV for the Price vs. Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 65" Q series full array lighted TV but wanted something bigger for our main room. I spoke to one Best Buy employee that told me I would be disappointed with the side lighting of the NU series compared to my Q series now. I let him get into my head that I was making a mistake in purchasing this 82" NU8000. So I went home and did my research again then went to a different Best Buy and spoke to an employee there. The employee told me exactly what I had thought I would get based on our usage and he agreed I was good to go with the NU. We use this TV for- 1. AT&T Uverse (Fiber) 2. Netflix (Mostly HD, some 4K content) This TV is amazing. I do not regret giving up the full array lighting and going to a side light to get an 82" TV for $3,000. No one can hold a candle to Samsung's side lighting technology. Even with this massive screen the center of the image is bright and crisp, even on STD settings. I've since tweeked the coloring setting a little based on rtings.com and I'm extreamly happy with this TV from standard HD shows to sports to Netflix. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Price

    Rated 5 out of 5 stars

    MASSIVE TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is massive. The box was HUGE! We needed a large tv for the massive wall above a fireplace. Without breaking the bank and getting a tv 80inch plus. This was the tv we chose. We love Samsung and have had excellent experiences with other Samsung TVs. The quality is great. The features are fabulous. I love all the different app options. We got this as a delivery and that went smoothly as well. No damage to the tv or box.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is so clear and large it sometimes feels like it has as 3D effect. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BIG SCREEN, BIG FEATURES, Low Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge screen great picture for movies and for playing video games. Picture looks clear even from a side angle, we have our furniture surround the TV in our house. Love the voice control on the remote and all the additional apps. Also really cool how you can control it from your cell phone when you download the Samsung mobile app.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a tv to fit the spot and this one did job! Great size and picture!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautifully Huge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for an entertainer. Great clear picture for sports events and UHD movies. Links well to the Samsung Family Hub refrigerator. Minus one star for not being very intuitive with changing input I.e. changing from Xbox to DIRECTV to other Smart TV functions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all this app the t.v. come with and the quality I love everything about the tv 5 start I give

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv came undamaged. And it was easy to hook it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I can’t find anything I don’t like about it yet. Its everything & more I expected from an 82” 4k tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv. Changed my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is the best thing in world, really makes watching tv more enjoyable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv and other products are great for watching movies and watching sporting events on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased several TVs and had them installed. The house is perfect for game days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv overall picture also. Edge to edge display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv and games are working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture in 4K especially with ultra 4K movie and Netflix

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Wow, this thing is HUGE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked so small in the store. I bought a new stand for it, and the stand stood about 2.5-3' tall (?). That, plus the TV stands 6.5' tall. It is definitely the main attraction in my family room! Good thing my living room is big enough for this! I saw the side by side with the QLED, and I really worried about buyers remorse, because the Q was beautiful. But once you get it in your house, and you're watching it daily, you won't notice it, unless you're a person that glues their face to the TV, looking for every imperfection, and you'll have saved yourself $1k-$1.5k. I don't remember the price on this TV, but when I bought it, it was on sale, and it was CHEAP, I mean so cheap, it was hard for me to even look at the Q, sitting right next to it. This TV hasn't failed us. We use the built in apps constantly. There's occasionally some issues with suddenly not being able to play titles on YouTube, and I haven't figured out how to reset the app yet, but it's pretty rare, so I'm not overly concerned (but it would be nice if Samsung had a way to kill apps, and restart them - maybe they do?)

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Beautiful TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a difficult choice to make: Between 82” Premium UHD TV or 75” QLED (Q60)...glad I choose this tv. Calculate the Sq Inches and you will see how much bigger 82 vs 75 is. The frame rate is excellent with no blurring. Millions of colors are just fine. The billions of colors of the QLED were alluring, but bigger was absolutely the better choice for us. Also found out the manufacturer set the TV settings in store, so not clear if really apples to apples comparison in picture quality. Highly recommend against the $1000 base model version: frame rate and picture quality are pretty important on big TVs. Overall this is an excellent TV and very happy with the purchase. One thing to note is we checked the TV before hanging and there was a pixel that was not working; after a few days of watching (while tv was in the floor still half in the box) we checked the pixel again and it had come back to life; no issues since.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Picture quality

    Rated 5 out of 5 stars

    Massive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been rockin' the same 56" projection screen tv for about 15 years now and my wife said i deserved an upgrade. Not like I'm really going to argue. This thing is huge!! The picture is so much more clear and the blacks are so much darker. The built in speakers actually sound pretty decent too (had to use them for a couple days as my old receiver didn't have hdmi capability, that's definitely fixed now). If you have the room, i say go for it. I have zero regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bang for your buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did an extensive amount of research before buying this TV and was between the Q60, Q80 and NU8000 for a few months. BestBuy ultimately made my decision easy when they put the NU8000 on sale last month and included a $300 gift card which made it a no brainer...and I am glad they did. It's really hard to believe a picture could look any better than what this TV can produce until we start seeing more true 4k content broadcasted. When you are in the store looking at the highly optimized demo content, you will see that the higher end TVs look ridiculously good. The only unfortunate thing is that you will be hard pressed to replicate that experience at home unless you own a movie production studio. What I love about the TV: - Very thin and relatively light for an 82" TV - Picture is fantastic in most lighting conditions when set on a 10 degree tilt. - Smart features are very comparable to the competition but the Smart things integration is a huge plus if you have other smart things appliances. e.g., My oven controls are available on my TV - Tons of HDMI inputs - Did I mention it's an 82"... What I would change: Samsung eliminating the OneConnect box on all TVs except their flagship line was a dumb move. It was actually a competitive advantage Samsung had over the competition. I am sure a majority of the population is planning to wall mount their TV and now needs to purchase 4 - 25' HDMI cables (which is insane) when I previously was able to run a single OneConnect cable to the OneConnect box and connect all of my components in a central location without the need for tons of cables run behind the wall. Overall, I highly recommend this TV for the build quality, picture, and features. The only thing I wish they didn't change from prior years is dropping the OneConnect box but I will adapt.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen
    Cons mentioned:
    Sturdy stand

    Rated 5 out of 5 stars

    Large tv, great price, crisp images

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. The tv is large and I can see the images from afar. The images are crisp and colors are vivid. Samsung smart tv does not have some of the streaming apps I used on my previous tv, but it can be solved with connecting it to apple tv. The tv stands (the ones that come in the box) isn't as sturdy as I want it to be (compared to my old tv). Wanted to mount it on the wall but wife disagree. Hopefully no one accidentally knock the tv down. Overall, happy with purchase for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course I was excited to get this tv out of the box and on my wall. Very easy setup. Easy to mount. Very good clear picture for a large television, and I was pleasantly surprised by how loud and clear the built-in speakers are. My sales associate at the store was helpful and got me the best deal. All-around great purchase.

    I would recommend this to a friend