Back to School DealsSavings is one of our best subjects.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 806 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, crystal UHD, price, size, and ease of use of the 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV. They describe the picture quality as excellent, beautiful, and clear, and appreciate the vivid colors and large screen size. Customers also find the TV to be affordable, easy to set up, and user-friendly. However, some customers have expressed negative opinions about the remote control, finding it small and difficult to operate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 806 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Where’s the popcorn?

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Merry Christmas to me! I love my Samsung 85” TV. Picture is clear and set up was easy. I love the Samsung TV app as well. Black Friday discount made it a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    BEST TV I ever owned

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is massive. And Samsung delivers a clear blackness and deep colors as usual on this advanced model 2024. Is the first time that u buy from BESTBUY and I truly and honest let me tell you that I was having a great experience in service, a blast by the app, and is the best sales experiences that I ever had as an electronic consumer

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85' Samsung TV, the best tv ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the highlight of my 2024! The picture quality is excellent, the sound is even better and the speed at which it does what I want is magnificent! My two daughters and I always look forward to going back home so we can catch up on our favorite shows. Thank you Best Buy for hooking us up with this Samsung TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    Massive TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this tv huge, the picture quality is amazing. Colors are crisp and bright. We had the Geek Squad install and these guys were great! Super courteous and punctual.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!: “I recently purchased this Samsung Crystal UHD TV, and it has completely exceeded my expectations! The picture quality is stunning, with vibrant colors and sharp details that make every show and movie come to life. The setup process was simple, and the interface is user-friendly. I also appreciate the sleek and modern design, which fits perfectly in my living room. Overall, this is an excellent TV and a great value for the price. Highly recommend it to anyone looking for a high-quality upgrade!”

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good tv and easyto set up, picture is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Clear picture. Easy to navigate and perfect for our space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85” Class DU7200 - Honest Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung 85” Class DU7200 Series Crystal UHD 4K Smart Tizen TV, and I must say, it has transformed my viewing experience. Here are my thoughts on its features and performance: The picture quality on the DU7200 Series is simply outstanding. The 4K UHD resolution delivers crystal-clear images with vibrant colors and excellent detail. Whether I was watching movies, sports, or playing video games, the visuals were stunning. The Quantum HDR technology enhances contrast and brings out the subtleties in darker scenes, which I found particularly impressive. The Smart Tizen interface is intuitive and user-friendly. It offers a wide range of streaming apps, including popular choices like Netflix, Hulu, and Disney+. The remote control is sleek and features easy access buttons for these platforms, making it convenient to navigate. Additionally, the integration with voice assistants such as Bixby, Alexa, and Google Assistant adds a layer of convenience that enhances the overall user experience. I would highly recommend this TV to anyone seeking a large, high-quality screen for immersive viewing. It has certainly exceeded my expectations and made my movie nights at home truly enjoyable!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing 85inch Tv

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 85 inch Samsung to upgrade from my 70 inch Lg and it’s beautiful. Literally a crystal clear picture with vivid color/detail. Couldnt be happier

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the bomb. The picture is so clear and big. I am so glad I went Samsung. The Samsung tv channels are awesome. Between the best buy price and the picture I could not have done better. Thanks Samsung and best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied with product and customer service.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our TV purchase. The competitive price was one of our deciding factors, the name brand, picture quality and the fact that the store had what we wanted in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    My Xmas gift to me from me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv for my living room the quality is amazing & the tv size is perfect for my living room

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung 85

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV great picture easy to hook up your surround sound system. Easy to download apps

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Easy to set up. Great picture. I recommend this television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $400 Gift card, love my new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV, it's huge 85" and it's not very heavy my wife and I were able to put it on the living room furniture, it looks spectacular and the audio is excellent and it has a super quality. To be honest I recommend it 100% I love its update, it can be used with the Smarthings app.. I hope my comment is taken into account by future new users.. once again I recommend it 100% ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV with many cool features

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im super happy with this TV. Picture is crisp and clear. Has so many cool features. This is in an ADU about 50 ft from my home where my cable router is, TV wifi connects with zero lag. I have been streaming movies over wifi from my WD my cloud and havent had any issues. The sound was lacking a bit so i buught the soundbar and that fixed everything.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love our new TV!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love our 85 inch Samsung Smart TV. The picture quality is top-notch and the customer service we received from Best Buy was awesome! You all made the process of ordering then delivering and setting up the TV seamless. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Samsung Extreme

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture quality and for the price you can't beat it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great room TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best tv purchase ever. The price, quality and the size were perfect for our spot.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for blind people

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is blind, and this tv is amazing. The size is for me. But it talks to him which makes my heart sing. U love watching the level of independence grow because he can do this on his own.

    I would recommend this to a friend
Sponsored