Customer Ratings & Reviews
- Model:
- QN85QN85DBFXZA
- SKU:
- 6576433
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the 85” Class QN85D Series NEO QLED 4K Smart Tizen TV's picture quality, describing it as clear, crisp, beautiful, and superb. They also appreciate the TV's size, with comments like "perfect size" and "it's BIG!" Additionally, customers feel that the TV is a great value for its price, with remarks such as "very good price for the quality" and "Excellent value."
This summary was generated by AI based on customer reviews.
Tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the eighty five inch t v very much.MagnificentPictureLook forward to watching the baseball games this year
I would recommend this to a friendBrand response from Samsung
Posted .MichaelM,
Thanks for taking a moment to review Samsung’s QN85D TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Cheap stand.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. Wish the UI would be easier to switch display settings / inputs. One of the buckle pieces for the stand broke..cheap plastic. Very disappointing considering the price and size...hopefully it will hold.......
No, I would not recommend this to a friendBrand response from Samsung
Posted .Truth,
Thank you for sharing your experience with Samsung's QN85D - we'll be sure to pass your feedback along to our internal teams.
While the input/source options need to be accessed from within the Home Screen (Home > Menu > Connected Devices), please know you can quickly access your TV Settings by pressing the Settings/Number/Color button (below the power button) on your remote. Here’s how to use it:
1. Press the Settings/Number/Color button on your remote.
2. Press the UP directional button on your remote. When you press this button, the Settings menu/Virtual number pad/Color pad are displayed.
3. From the Settings menu, you can quickly set the options of your frequently used functions. For advanced settings, select All Settings.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Good it’s worth the money just get a sound bar
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color but it’s not a high sound. Needs a sound bar.
I would recommend this to a friendBrand response from Samsung
Posted .JamesS,
Thank you for purchasing Samsung's QN85D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q800D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist