Customer Ratings & Reviews

Name: Samsung - 85" Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Brand: Samsung
SKU: 6503085
Price: 2089.99 USD
Rating: 4.4 (89 reviews)

Samsung - 85" Class The Frame QLED 4K UHD Smart Tizen TV (2022)

Model:: QN85LS03BAFXZA; |
SKU:: 6503085

User rating, 4.4 out of 5 stars with 89 reviews.

Highly rated by customers for:

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Customer reviews

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Picture Quality
Rating 4.7 out of 5 stars
Sound Quality
Rating 4.3 out of 5 stars
Brightness
Rating 4.8 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, describing it as amazing and beautiful. They also appreciate the art mode feature, saying it looks amazing. The price is considered a pro, with customers mentioning it as a great deal. Additionally, customers mentioned that the TV has no glare, which is a plus.

This summary was generated by AI based on customer reviews.

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Cons mentioned:
Cleaning instructions
Rated 1 out of 5 stars
My hard earned money gone down the drain!
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Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the TV as open box excellent and when I got it home and unboxed the the package, the TV screen had bad hand prints over the screen, and I didn’t know how much this would be painful to get off. I had Best Buy installer team install the TV and they also had put more smudges and tried to clean using a microfiber cloth. They gave me a microfiber and told me to use only that. After that the screen kept getting worse! I kept searching in the manuals online and no where was there any screen cleaning instructions! Then I went into people’s reviews where I saw this same issue people had and their Samsung reps wrote to use Magic eraser to clean the Frame TV 2022 screen. But there is so much misguided and misdirected information that I feel my screen has been destroyed and I can’t risk using any product on it. I don’t know but I feel I lost my TV and it’s value because the screen when off just looks so undervalued and damaged, but when turned on has no noticeable damage. If only there was some help from the right source after paying so much of your are earned money to watch it go down the drain!!!
No, I would not recommend this to a friend
- Brand response from Samsung
  Posted 2 years ago.
  GamerZ,
  
  The 2022 Frame TV has a special reflective surface that is designed to reduce glare. However, some fingerprints and smudges will be harder to clean because of it. Try using a microfiber cloth, but if it doesn't work you can use a melamine foam sponge (magic eraser). Follow these steps exactly to clean the screen:
  
  1. Turn off the TV and unplug the power cord.
  2. Lightly dampen a microfiber cleaning cloth with a few drops of water and gently wipe the stain.
  *Important: Do not wet the sponge before wiping the TV. Only lightly dampen the stain using the microfiber cloth as described in step 2. Do not use any cleaning solutions.
  3. Gently clean the stain with the melamine foam sponge before the water dries up.
  
  If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
  
  ~ Samsung Specialist