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Customer Ratings & Reviews

Your price for this item is $2,089.99
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The comparable value price is $3,799.99

Customer reviews

Rating 4.4 out of 5 stars with 89 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, describing it as amazing and beautiful. They also appreciate the art mode feature, saying it looks amazing. The price is considered a pro, with customers mentioning it as a great deal. Additionally, customers mentioned that the TV has no glare, which is a plus.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1 of 1 review
  • Cons mentioned:
    Misleading advertising, Power cord issue

    Rated 1 out of 5 stars

    No “In Wall” cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power cord that is included is not certified to go “in wall” and it is near impossible to find one that does. The Samsung website and all the photos of the frame TV show this this cool looking TV mounted on a wall doubling as a framed picture. It is a great concept however it is very misleading because an in reality you will have a cord hanging down the wall which these photos fail to show. Samsung/Best Buy say it is invisible or translucent however it is not. It is easily visible and completely ruins the concept. A certified fireproof “in wall” power cord should be included or at least available to purchase. Also, I specifically asked Best Buy prior to purchasing and was told it could go “in wall” and even bought a kit to do so. Extremely frustrating.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jason,

      I'm very sorry to hear of the confusion regarding The Frame TV's One Invisible Connection cable. Although the included cable is not rated for in-wall installation, an in-wall cable is available (model: VG-SOCR86U/ZA), which can be ran through your wall.

      If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung