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Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 14 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Rated 1 out of 5 stars

    Your store is garbage pay your employees more

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already reviewed this item twice I don't know why you keep sending me emails I will never shop at your store again you are a horrible customer service experience you charged way more money than the manufacturer charged us to get the same appliances here and you broke our appliances quit contacting me you pieces of garbage.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large capacity with very nice design and touch screen is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Bespoke microwave, its functions and the look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had removed my over the range microwave many years ago to add a range hood. That left me with a 1.3 cubic foot countertop microwave. It was never big enough. I changed all my appliances to white glass so the stainless steel vent hood had to go. The size of this microwave is just about as big as they come. I’ve only used it a few times but it does what it’s supposed to. My countertop microwave always flashes 12:00 because of regular power outages. With this new one, I couldn’t figure out how to even set the clock. It has a WiFi function but I didn’t feel I needed it. I went online and found that if it’s connected to WiFi, the clock is always on the right time. One more problem solved by buying new. I wish it had more white glass on the front but I understand you do need to see inside when it’s running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use. So worth the extra dollars. Quiet. Purchased over the range and fan is exceptional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great modern look. Next on the list the diswasher! Kitchen remodel and update project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The producg qulaity ia really good. The delivery installation is on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Mircowave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Lobe this microwave. Perfect fit into our brand new kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PErfect over the range Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent over the range microwave, great desing , easy to use..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bespoke microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works good and looks good in the white glass

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking microwave and price at Best Buy just to big to fit in my space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving a lot of money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a bundle with a fridge, and a stove! If you are planning to buy just one! It is worth buying more so you can save more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. 5 starts ever.................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Should have done some research

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently Samsungs are designed to prevent you from using the microwave while the timer is running. The year is 2025. A company famous for electronics builds a product that can’t multitask. Is that not ridiculous? Honestly I’m embarrassed for them. I’ve never had a microwave that couldnt do that. Otherwise looks nice, was fine to install.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We know the convenience of having a reliable microwave at home. We are here to help.

      If you need to check the food you're cooking, you may pause or stop the microwave timer during operation. For details, please refer to page 15 of the manual link below under "Stop Button".

      User manual
      https://downloadcenter.samsung.com/content/UM/202502/20250214160715379/O_01._IB_FULL_ME7500D_ME21DG6500SR_AA_EN.pdf

      We would love to speak with you to provide more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1148550769) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung