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Customer Ratings & Reviews

Your price for this item is $2,519.99

Customer reviews

Rating 4.6 out of 5 stars with 310 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness of the refrigerator, the auto-fill water pitcher, the sleek design, and the counter depth. They appreciate the amount of space the refrigerator offers, the convenience of the water pitcher, the modern look of the appliance, and the fact that it doesn't stick out past the counter. However, some customers have expressed concerns about the small freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 310 reviews
  • Rated 5 out of 5 stars

    Excellent Product for our remodeled kitchen

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Counter-depth refrigerators are a fantastic choice for those looking to achieve a sleek, built-in look in their kitchen without the hefty price tag of custom appliances. These refrigerators are designed to align with your countertops, offering a streamlined aesthetic while saving space. ### **Pros** - **Space-Saving Design**: Their shallow depth ensures they don't protrude beyond your counters, making them ideal for smaller kitchens or those seeking a minimalist look. - **Enhanced Organization**: With less depth, items are easier to access, and there's no "lost" food at the back of the fridge. - **Variety of Styles**: Available in French door, side-by-side, and bottom-freezer configurations, there's a model to suit every preference. ### **Cons** - **Reduced Storage Capacity**: Compared to standard-depth refrigerators, counter-depth models typically offer less interior space. - **Higher Cost**: They can be more expensive than their standard-depth counterparts, though the aesthetic and space-saving benefits often justify the price. The doors are brittle if you handle it brutely the glass may break

    I would recommend this to a friend
  • Pros mentioned:
    Design, Water pitcher

    Rated 5 out of 5 stars

    Glad we did

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I are pleased with our new refrigerator the autofill water pitcher has already begun to save us money and the planet no more plastic water bottles The sleek design is easy to maintain & We only buy food we need no unnecessary purchases to maintain aesthetics inside.

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Awesome Refrigerater

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! The auto fill pitcher is everything and I love the two sizes of ice. Filter is easy to replace. I also love that you can use the glass door as a white board with expo markers, so fun! Year in and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious, Water pitcher

    Rated 5 out of 5 stars

    SLEEK SAMSUNG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO SLEEK. OPEN AND CLOSES WITH EASE. ALL COMPARTMENTS ARE DESIGNED FOR TOP FUNCTIONALITY. WATER PITCHER IS A ADDED FEATURE THAT MAKES THIS REFRIGERATOR A COMPLETE PACKAGE.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Water pitcher

    Rated 5 out of 5 stars

    Love my BeSpoke!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and just love it. The auto refillable water pitcher is a gamechanger. I also bought a different set of colored panels and it looks so nice, and my neighbors are jealous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung-Bespoke 24cu.ft CounterDepth 3-door refri

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Found this in the open box store area. Had two minor dings; one on the freezer door (bottom left) & the other on the left side bottom. Other than that the appliance was perfect. Upside: Love the door mounted built-in auto fill water pitcher, along with the ice maker (it makes both small and large cubes); this give the feel of a custom unit. The outside dimensions are very deceiving; while the outside is rather compact, inside there is ample space. A nice touch is the retractable shelve to allow for taller items. The refrigerator overall is smart looking and easy to maintain (clean), inside and out. The shelving is easy to remove for spills and cleaning which is a huge plus. The outside, having no protruding door handles, make wiping down the doors so easy. I’ve had it for about two weeks now and honestly I can’t find one downside to this refrigerator. Because this was an open box I elected to go with the 3-year protection plan (Samsung Care+) a little pricey but for the open box deal I got I thought I couldn’t go wrong with some peace of mind. Just a note, I was told I had two weeks (from the purchase date) to purchase the extended protection and I let that expire. I called Samsung and they allowed me to purchase the plan. Too, when purchasing an open-box major appliance, check the manufacturer’s original warranty period, it may be shorter than the normal 1 year coverage as it was in my case. And finally, the delivery. All went smoothly; I was able to pick my delivery date and was well informed throughout the process. In fact on the delivery day it was delivered an hour before my two hour window. The setup was quick and easy ; everything was completed as one would expect. I would most definitely make Best Buy my go-to store for my next purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Small freezer

    Rated 5 out of 5 stars

    Beautiful Addition!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a beautiful fridge! It has such a clean sleek look, and drawers look great. If you do eat a lot of frozen food and need ample storage, I would recommend making sure the size of the freezer suffices--it is a bit less storage room.

    I would recommend this to a friend
  • Pros mentioned:
    Space, Spacious

    Rated 5 out of 5 stars

    Stunning!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just beautiful lol. It’s sleek and has so much storage and organization. I love it! Also the water pitcher has some of the crispest water I’ve ever had

    I would recommend this to a friend
  • Cons mentioned:
    Small freezer

    Rated 4 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit right into the area needed. The two fellows delivering did a great job! I am in the fridge frequently for supplements, so the “outside” door would have been a great option…. Fingerprints are very difficult to remove and without handles, can happen rapidly- but has a nice smooth surface - no water/ice dispensers to mess the sleek lines. Freezer is smaller than I am used to- this is the 24cu/ft. We were very limited by the space our prior fridge occupied.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious, Water pitcher

    Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator...wifi, spacious, great water dispenser an icemaker....

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    SAMSUNG ROCKS ALL MY APPLIANCES ARE SAMSUNG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge.is beautiful spacious and the stainless steel look is gorgeousI also brought the Samsung stainless steel stove with built in air frayer.it was worth every dollar BEST BUY U DID IT THIS TIME.forget them other name brand’s SAMSUNG is it.the watcher pitcher and the double ice maker rocks u can choose big ice cubes or little ones water taste amazing the filter does the job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hello Gorgeous!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the smaller "counter depth" version of this fridge. I haven't spent much time with it yet. I received it yesterday and today I got up and worked my way through removing all the interior and exterior protective plastic strips. Everything was well packed with all the door shelves secured in the freezer drawer. The dual ice maker had been working all night, so I dumped out the ice from the new water filter. I also unwrapped the ice water pitcher, so that it could fill. At this point, I will say this "bespoke" model is a truly beautiful refrigerator See photo)! It looks perfect with my white kitchen cabinets. I specifically selected the bespoke model for those lovely white glass doors and they do not disappoint! I bought the lower end model without the beverage dispenser door and ice/water squirter, because I've had those options before and never used them. For me, it was much more important to gain back a little interior storage space, especially in the door that is usually used by these features. Once again, this is the smaller counter depth model, so you really need this interior space. This model does include the automatic ice water pitcher. I haven't had this option in a fridge before, but I'm looking forward to it. I've got two 80 pound Labradors who drink more than a gallon of water daily, so I'm gaining back the space I've been using to chill their big water bottle. I do agree with the criticism that this model seems to need a little more clearance in order to fully open the doors (minus one star). That will take some getting used to, so it's something to be aware of.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Runs quietly. It’s spacious and sleek. It keeps food and drinks cold and fresh. Looks great! Great purchase for my home.

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 4 out of 5 stars

    Great Fridge!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, love the two different size ice cubes and the ice scooper is amazing! The water pitcher is very convenient and less messy than a normal water dispenser. It can be a bit tough opening doors without handles! If I was to make a suggestion, you can change the panels and colors, they should make an attachable handle to make it a bit easier to open. Otherwise I’ve never been disappointed by Samsung products!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    We’re in Love!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ABSOLUTELY LOVE MY REFRIGERATOR!! The sleekness of it while still providing the perfect amount of space is a WIN for our family. My salesperson Sole was a huge help and very knowledgeable about the products.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Gorgeous and spacious!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! It’s very spacious and looks very modern. The only critique i can give is that the doors are slightly uneven. It’s not too noticeable unless you look very closely. It does bother me once in while. But i still love it nonetheless.

    I would recommend this to a friend
  • Pros mentioned:
    Water pitcher

    Rated 5 out of 5 stars

    Best fridge/freezer ever!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love everything about this fridge. We have it linked to our google home app so it lets us know if the door was left open. The two different ice options are nice and we love the water pitcher!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Looking for a fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great fridge , inside looks great love the design of it all

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Value. Sleek design

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great value for the cost. The design is very sleek. The built in water jug is a big plus

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Fits the cabinet space perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the counter depth version and it fits perfectly in our space. It’s super easy to reach everything and having the freezer at the bottom is fantastic. We couldn’t be happier with this purchase.

    I would recommend this to a friend