Customer Ratings & Reviews
- Model:
- RF29DB990012AA
- |
- SKU:
- 6571684
Customer reviews
Rating 4.5 out of 5 stars with 165 reviews
(165 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the refrigerator's design, spaciousness, smart features, and screen. They appreciate the AI Vision Inside feature, which allows them to see inside the refrigerator without opening the door. The customizable design and large screen are also popular features. However, some customers have experienced issues with the ice maker, such as it being small and breaking easily.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
An Outstanding Fridge 100%
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having the four sections, one of which is interchangeable to refrigeration and freezer storage is great. The freezer has large enough pull out drawers and two size automatic ice cube trays which is convenient to choose from. The refrigerator doors have extra large bins and on the left side where the water dispenser is has a neat feature that you can open only the front section and pull out things without having to go all the way in the fridge. The main fridge is deep and provides adjustable shelving. The family hub screen has become invaluable in providing recipes and quick references to answers even playing Spotify while cooking. The fridge plays a pleasant sound when the doors are left open and actually takes a picture of everything you remove or replace I the fridge. If the item isn’t recognizable you can even type in a specific name for that item. Samsung really has thought of everything. If I had to complain about something I would say that the screen shows every finger print and after three weeks the water dispenser still has a bit of a weird taste but I imagine that will clear out the more we use it. Although you can change the glass panels to match your individual taste the white glass is elegant and complements our stainless steel appliances very well. Overall a great purchase and we replaced an extra large Monogram fridge for this Samsung and are quite pleased with this design.
I would recommend this to a friendRated 5 out of 5 stars
Stainless steel Bespoke Refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice Samsung Bespoke refrigerator. It is very spacious, looks great and has a lot features than the previous model I had. AI technology. auto open and . Love the screen size. Also the new location if the ice maker is a great choice. I was going to give it 4,stars because of the sound quality but this a refrigerator speaker. Overall it’s does the job.
This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best in the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best desition ever! I like how I can keep everything on one place. The fridge is really spacious the freezer is cool with all of the bins really good to organized your meats in separate bins! Been able to listing to a pod cast while cooking is the best! Overall I am in love with my new Fridge worth every single penny!
This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - Stainless Steel
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Nice Fridge with cool features.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge, looks great in the kitchen, very modern and sleek. Got a lot of compliments from friends and family. We dont use the AI camera or the feature much. The family hub is cool but not really necessary. It does keep my beers cold, so i would recommend.
This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Love this fridge.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outselling fridge! Upgraded from 2019 Samsung smart hub but this is way nicer! Love the beverage center and the water container that comes with it . The large screen is good for watching news in the morning when I’m getting ready for work. Overall a great experience.
I would recommend this to a friend- Pros mentioned:Screen
Rated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge! It's amazing and so useful with the great screen. I'm very satisfied with the purchase. Best buy helped a lot through the process. 10/10 would recommend!
I would recommend this to a friend Rated 5 out of 5 stars
AI that adds value to your daily life!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best fridge ever. Everything works as expected. Touch screen is amazing, AI tracks your food expiration dates so you have less food wasted it’s easier to keep track of what you have in the fridge. If you’re at the store, you can pull up the app and look inside your fridge to see what you have. This is actual AI that adds value to your daily life.
I would recommend this to a friendRated 5 out of 5 stars
Love amazing fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new kitchen . This samsung frídge is amazing. Lot of stuff !!! Love Alexa included. Bixby works with me in the kitchen . Love it!!!!
This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - Stainless Steel
I would recommend this to a friend- Cons mentioned:Price, Sealing issue
Rated 1 out of 5 stars
Frustrating nonprofessional service, disappointed.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There 2 delivery man came and they took down new refrigerator from the truck but it was not delivered.They came to my home and plugged the refrigerator after that went truck and bring the refrigerator front doors top 2 part . They fixed that but problem showed up again.They leave the home take back that new refrigerator without my concern.Its not professional.But unfortunately system shows they delivered the refrigerator.Its a frustrating.Technician come today after one week.Still problem is not solved.Last 2 week without refrigeration life!!! I paid almost $4500 and it's not working.As a member don't like to say goodbye best buy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We couldn't imagine the experience you went through. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.
Have a great day!
^Chrystel
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Best ever fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features,works so quitely. Easy to clea. Alot room Easy to use. Wonderful to have computer. I dont want to leave my kitchen
I would recommend this to a friend Rated 5 out of 5 stars
Happy I bought it!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge!! It has so much space and the flex zone is awesome!
I would recommend this to a friendRated 5 out of 5 stars
Great product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. I love the way it connects to all of my other appliances. They all integrate into a nice system that works together.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received this appliance as an open box excellent condition item. It arrived with a dent in the front . Customer service was very helpful with arranging for pick up
This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Didnt satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glasss get scratches very easy finger print doesnt even clean easy bit noisy compressor touch scree slow motion not smoothly operating just look or nothing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance at home. Let us help.
Here is a link for troubleshooting steps for your refrigerator that is noisy, kindly watch the video and click the embedded words.
Understand the noises coming from your Samsung refrigerator.
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Here is a link for troubleshooting steps for your refrigerator that has a panel that slow to respond, kindly watch the video and click the embedded words.
Refrigerator panel or Family Hub screen is blank or not responding.
https://www.samsung.com/us/support/troubleshooting/TSG01202605/#refrigerator-panel-will-not-respond
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147334672) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Rated 5 out of 5 stars
My kitchen appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent my wife and family are in love with our new appliances
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it omg the best purchase I’ve done this year
This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Dream Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and the item is super. I love best buy
This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - Stainless Steel
I would recommend this to a friend- Pros mentioned:Design, Smart
Rated 5 out of 5 stars
Samsung Bespoke 4-Door Flex Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Samsung Bespoke 4-Door Flex Refrigerator, and it has truly transformed my kitchen experience. Here's why I think it's a standout product: Design and Aesthetics: The customizability of the panels is a game-changer. I was able to select colors that perfectly match my kitchen decor, giving it a sleek and modern look. The refrigerator's clean lines and sophisticated finish make it a centerpiece in my kitchen. Flexibility and Space: The 4-Door Flex feature is incredibly convenient. The ability to switch one of the compartments between fridge and freezer modes offers unparalleled flexibility. This means I can adjust storage based on my needs, whether I need more space for fresh produce or frozen goods. Performance: The cooling performance is top-notch. Everything stays fresh longer, thanks to the precise temperature control. The Triple Cooling System ensures consistent temperature and humidity levels, which is crucial for preserving the quality of food. Convenience Features: The beverage center with the autofill water pitcher and dual ice maker is fantastic. Having cubed and nugget ice options available is a small luxury that I didn't know I needed. The fridge is also very quiet, which is a big plus. Smart Features: I love the smart connectivity. Being able to monitor and control the refrigerator from my phone adds an extra layer of convenience, especially when I'm out shopping and need to check on what's in stock at home. Energy Efficiency: It's also great to know that this refrigerator is energy efficient, helping to keep my electricity bills in check. Overall Satisfaction: The Samsung Bespoke 4-Door Flex Refrigerator is a perfect blend of style, functionality, and advanced features. It’s a fantastic investment for anyone looking to upgrade their kitchen with a high-end, versatile appliance. I highly recommend this refrigerator to anyone in the market for a stylish, flexible, and efficient kitchen appliance. It has exceeded my expectations in every way!
This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 3 out of 5 stars
I wouldn't buy it again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish there was a way to test this thing out before buying. I have the previous 4 door with the screen and there are only a few things with the Bespoke i would consider as upgrades. Screen size, brightness and looks are upgrades. Downgrades, when you approach the screen is dark or screen saver is on. You have to tap twice to see the clock or anythingelse. It dispenses room temperature water that's also at a lower pressurethan the previous. To retrieve ice you have to tilt the scoop and pull the tray or you risk the scoop striking the top area. The cameras completely stopped working not even a week after purchase, I was already too tired of setting up repairs because of the previous one so i left it alone, a week and a half later or so they miraculously resumed operation. This thing decides on its own what apps to delete and what to retain. Alexa pops up without being summoned, the words mentioned at the time aren't even close to the name, had to turn it off. The flex zone doesn't get as cold as the previous one on the same settings.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the disappointment with how the refrigerator overall performs, Raymond. Let us help.
We suggest looking at the troubleshooting link below for your fridge that is not cooling enough. This resource offers additional links that may be useful, including information on the ideal temperature for a refrigerator, tips for ensuring that the door closes properly, leveling the refrigerator, instructions for adding your fridge to SmartThings, any error codes that may be relevant, and a comprehensive video tutorial.
Refrigerator, Freezer, or FlexZone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
The link below contains the troubleshooting steps when the water dispenser dispenses warm water. Browse the guide until the "Water from the dispenser is warm" section. You may also watch the attached video from start to finish.
Water from the dispenser is warm or tastes bad:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-from-the-dispenser-is-warm-or-tastes-bad
For further assistance with other features, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147459160) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Cons mentioned:Price
Rated 5 out of 5 stars
Revolutionized Home Living
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first, I was against purchasing such an expensive refrigerator after seeing similar options for $1000 less. But being a tech fanatic, the features of this refrigerator are second to none. To turn on YouTube for my little one to watch Blippie or check who's at the front door with the Ring integration, have friends over listening to music from it, or watch TV and keep up with world events. It's ridiculous that a refrigerator has such a feature that I can't go back to a regular refrigerator.
This review is from Samsung - Bespoke 29 Cu. Ft. 4-Door Flex French Door Smart Refrigerator with AI Family Hub+ and AI Vision Inside - Stainless Steel
I would recommend this to a friend