Customer Ratings & Reviews

All in all: Given its price, this refrigerator is a fantastic addition to nearly any home, especially for those who love to cook. Amazing it has a ton of storage, the 3rd drawer is great, and the freezer has ample storage to get you further to the next time we have to go to the store. We love the amount of ice it puts out and it makes close to what I call gas station ice as anyone can get. The second best part about the refrigerator is that there is a beverage door on the left side that not only dispenses water but it also has a medium pitcher in this area too! That had me bought but the ice maker had me sold! It can actually put out 10 lbs. a day. It also makes large, cubed ice as well. For all you Stanley fans, I used the small-cubed ice, I fill mine a 1/3 of the way with the gas station ice and the rest with the pitcher water and my cup has ice lefts in it after an 8-hour day in a hot factory. I get a refill of water at my 10:00 and there is still ice at 2:30 when I leave. Note to mention: The refrigerator is like a seep dish pizza! She is deep and thick now! If you do not have deep countertops, she will stick out in between eight to twelve inches. The extra space that this gives you is worth its weight in gold. Oh, I forgot to mention that the storage on the doors is stellar! You can store gallon jugs, yes I said jugs! CONS: The ice may have a off taste at first. Our ice tasted like filtered water (kind of yuck to me but others did not mind). Yes, I did purge the system but running the water for a bit and threw away 3 batches of ice before we used any product). We also had a little issue with the ice maker not making enough ice for the first few days. This was an error on the installation part, the valve for the water line was not turned on all the way. There was an issue with installation that still has not been resolved though. This is not on the refrigerator but on Best Buy. The delivery team took our doors off the front of our house. When they went to put the doors back on the house they damaged our storm door. They stripped the screws where the door is secured to the hinge so bad that they will not come out. I will leave this review up until Best Buy resolves my claim. They have done little work to resolve the damage. After several calls and one area manager showing up to take pictures unannounced was quite lovely and very unprofessional. He stated that there was an email sent, I looked everywhere (Not even in the junk folder). No email was sent, and that was the last I have heard of seen from the customer support staff.

I’ve had this amazing refrigerator for aboutt seven months now and love it. Besides being huge, the indoor beverage center is the best; especially the self-filling water pitcher. I never thought we would use this so much. Another great feature is the versatile middle drawer, which we keep on “Deli” zone temp. The ice maker never runs out of ice like my old LG did, and the two sizes of cubes are a nice touch. Its sleek glass front panel is a cinch to keep shining. I recommend this fridge- just beware , it’s very deep so it does stick out from my counter, but for all the room inside, it’s worth it to me.

I have had my fridge for one month and I absolutely LOVE it! I had a more expensive fridge prior to this, but I can honestly say I am IMPRESSED with the quality and aesthetic of my Samsung fridge. Love that I can also change the panels if I get board of the color and that it notifies me through my app if my fridge was left open. Did I mention how spacious and how it has 2 types of ice molds that release! I am also obsessed with the drink mini access door. My all time favorite fridge hands down!

Great Fridge! We bought the white panel to go with our Bespoke line of kitchen appliances. The fridge is my second favorite of our kitchen upgrades. We love the design of this and how the water is not in view. The beverage center is great, we keep tea in the water pitcher. This fridge has so much room! The middle area has 5 different temp options and has two dividers. The freezer is great, with tons of space for your food! The best part is the ice maker, you can choose between two types of ice! On the outside panels, I've been using an expo marker to write out weekly dinners!

There is so much room, the two different types of ice are great! The lights in the fridge are in the front vs our old one the lights were in the back so they would be covered and make the fridge hard to see in. The multifunction drawer is great! Right now we are using it for beverages and have it split into 3 sections which works great for out house.

I was afraid to give Samsung another chance when it comes to appliances. However it looks like Samsung listened to all of the complaints and fixed the main issue. Not having an Ice Maker on top might be a dela breaker for some but it guarantees a better performance overall. We have had ours for about a month now and really love having more space in the refrigerator area without ice maker on top larger capacity. Also my wife loves being able to change the door panel colors as well. Great buy from Best Buy

We recently purchased this refrigerator, and it has completely transformed our kitchen! The design is sleek and modern, blending beautifully with our decor. What stands out most is the spacious interior—there’s room for everything! From large platters to fresh produce, every shelf is thoughtfully designed to maximize storage without feeling cramped. The organization features are a game-changer too, with adjustable shelves, deep drawers, and even dedicated compartments for specific items like beverages and deli products. The cooling is perfectly even, keeping everything fresh for longer. This fridge isn’t just an appliance; it’s a stylish, functional centerpiece for our home. Highly recommend it to anyone looking for a blend of beauty and practicality!

I couldn’t be happier with my Samsung BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator. The sleek white glass design adds a modern and elegant touch to my kitchen, and the customizable panels are a game-changer for matching decor. The interior is impressively spacious, with thoughtful organization options that make storing everything a breeze. The Beverage Center is a standout feature, providing easy access to drinks and a built-in water dispenser that’s both convenient and stylish. It’s quiet, energy-efficient, and keeps everything perfectly fresh. This refrigerator is the perfect combination of functionality and design. Highly recommend it to anyone looking for a premium appliance that’s as practical as it is beautiful!

Absolutely LOVE this fridge! So much room in the refrigerator part. Can see everything so easy for the men who cannot move things to find them :) I am using the middle section to store my meat. I was unsure if the flex drawer would only work for veggies, cans, ect but it keeps a good freeze also. The ice center with scoop is nice with the different size cubes. To the side of that I fit my pizzas, garlic bread, ect and underneath that I have plenty of room for my frozen things. I do have another small freezer in garage so this works perfect for me that I do not have to pack it full and have a hard time getting to things. I had a side by side and hated it because everything was always hidden and not easy to get to and I cannot say enough good things about the space and look of this refrigerator! I also love that I can change out the panels easily if I get sick of the colors or want a change. Brilliant! You get a rebate with Samsung for 4 new panels so I picked these colors since its all they had in stock and will change then out when my rebate comes. Top is stainless black, bottom is glass black.

I owned a GE refrigerator for 5 years that died exactly 2 weeks after the extended warranty would have covered parts and labor. This Samsung is slightly "larger" in terms of total cubic feet but the interior layout is not good. There is no adjustment possible for the interior shelving, and aside from a poorly thought out "sliding" shelf, there's nowhere to put tall items like gallons of milk. The in-door shelving is also small and poorly designed, not designed for the actual condiments real human beings own. The freezer compartment is very very small, with about 33% of it dominated by the ice maker. Overall I like it, especially how much ice it makes and the middle drawer (we have set for deli meats). I like the integration with Samsung Smart Things/Google home, which alerts you if the door is accidentally left open. I hate the interior shelving height. Having additional settings for height couldn't have been very difficult and lacking adjustments is a MAJOR oversight.

Love the look, love the fact that you have 2 different types of ice and also love that there is so much room for groceries! We were nervous that it would be too big for a small kitchen but it looks great.

This fridge is by far the best. The space on it is great, you can fully load it and it won’t look overloaded.the two ice sizes are just perfect; you can use the app and customize it at your preference. Flex drawer is just amazing. Water jar is just perfect!! I love it and definitely recommend it

Bought this fridge 2 weeks ago: modern, sleek, big, high end interior…Love the beverage center, especially the pitcher! Also like that it makes 2 ice cube sizes and that they located ice in the freezer. Highly recommend the model with middle drawer for tall people as otherwise the lower door handle is a bit low.

I recently upgraded to the Samsung BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator, and it has been a total game-changer for my kitchen! I was drawn to the sleek stainless steel BESPOKE design, but after using it, I’ve realized it’s so much more than just a stylish appliance. The BESPOKE design is stunning. The clean, modern look adds a sophisticated touch to my kitchen. The best part is the ability to customize the panels down the road if I ever want a different look—such a clever feature! The 29 cu. ft. capacity is incredibly spacious. The adjustable shelves make organizing groceries a breeze, and the 4-door layout keeps everything perfectly accessible. The FlexZone drawer is a lifesaver for storing snacks and drinks, and the two separate freezer compartments help keep everything organized and easy to find.

This refrigerator is perfect! The original fridge that came with our newly built home was too small so we decided to buy a new one. I'm so glad we chose this one! It has plenty room for everything and anything. The bonus drawer and beverage center are both great for my 7 yr old to reach without our help. The 2 options of ice cubes is a hit with my husband. And for me? I just love to freely put away the groceries without fighting to find the space. Plenty room in the fridge and freezer. It's also fun to show off the beverage center that has a water pitcher that refills itself! If you are hesitant on buying this, don't! Just buy it, you won't regret it!

I bought this fridge because my Counter depth Samsung was just to small. This fridge is so spacious and I love the ice feature and the water pitcher we use it everyday. It’s absolutely beautiful with its sleek design.

Excellent refrigerator. Lots of space, lots of compartments. I like the ice that is on the freezer section. My last Samsung refrigerator I had a lot of problems with the ice maker situated to the left upper side. After numerous fixings. @ the end the ice maker kept getting frozen and never make ice cubes. It was a nightmare. But with this fridge everything is going great. Enjoyyplenty of ice cold beverages.

Love this fridge! My favorite is the bigger size, one of the shelves goes to half so bigger items can fit in the fridge, the auto fill water, the two sizes of ice, and the middle drawer that can be used as fridge or freezer temperature. Wish the panels would come in already, we've had this fridge a few months now and they should've been in a few weeks ago. As you can see by the photos, this is what the fridge looks like. I'm used to it by now, but it will be nice when panels come in. Hopefully not damaged. The fridge does have a little dent on the bottom right side which I was upset about, but we live far away and I was over the travel and wait, so kept it. I wish we would've gotten a replacement now though. Just to spend that much money on something and not have it be perfect is a bummer. I was just over it and wanted it up and ready to use. That was the only downside. Overall, very happy with this purchase.

So far so good. We go the charcoal and white panels Love the option to customize. I do suggest having a micro fiber towel handy to clean the fingerprints off. And no harsh chemicals being used to clean since these are glass. The fridge stays at proper temperature. Will cause an alarm to go off if the doors are open too long. The alert on the phone app is great, and the option to see temp and get the ice and water started. The fridge has so much space we haven’t even filled it completely yet.

Awesome fridge so far. Coming from a side by side with a leaking ice maker. Tons of room fridge wise, beverage center is pretty great with the autofill pitcher. Flex drawer works great for us, freezer and dual ice is great, especially the ice bites. Ability to change bespoke panels is a cool bonus