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Customer Ratings & Reviews

Your price for this item is $719.99
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 136 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the strong suction and lightweight design of the Bespoke Jet Cordless Stick Vacuum, making it easy to use and maneuver. Many appreciate the self-emptying feature and the included attachments, which enhance cleaning versatility. However, some users wish for a more powerful motor and a larger dustbin. The cordless convenience is a significant plus for many, though the battery life is a point of discussion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-6 of 6 reviews
  • Rated 1 out of 5 stars

    HORRIBLE VACCUM

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STAY AWAY FROM THIS VACUUM !!!!! BATTERY LASTS LESS THAN 15 MINS AFTER CHARGING FOR HOURS.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pretty but not long term

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke just after a year and local vacuum business can’t fix it without specific battery.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to return or get the price difference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found cheaper deal at Samsung web site but I am unable to return or get the price difference due my last return date was on 14 Jan 2023. I think they should extend the return date or price difference same as Amazon.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Thank you for taking the time to send us your review. The experience is not what we expect from our customers.

      To better assist you with this case and to provide options, please contact the BestBuy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      -Trisha- Samsung

  • Rated 1 out of 5 stars

    Worst vacuum I've ever had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst vacuum I've ever had. I loved the concept when my husband bought it (without telling me), but the sensor constantly thinks it's clogged when it isn't. Even after cleaning, taking it completely apart and inspecting every inch. It's just horrible. Thank goodness I didn't get rid of my old Kirby.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sending used, broken “new” product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you check your item when you receive it. Ours came broken with dust left over in the bin when it is supposed to be a “new” item. We returned it to store within an hour of receiving the package, but the Best Buy would not honor the sale price. Horrible customer service.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      -Trisha- Samsung

  • Rated 1 out of 5 stars

    Bags discontinued

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung discontinued the waste bags used in these rendering it worthless. Dont waste your money

    No, I would not recommend this to a friend