Customer Ratings & Reviews
- Model:
- VS20A95923B/AA
- |
- SKU:
- 6493639
Customer reviews
Rating 4.6 out of 5 stars with 136 reviews
(136 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the strong suction and lightweight design of the Bespoke Jet Cordless Stick Vacuum, making it easy to use and maneuver. Many appreciate the self-emptying feature and the included attachments, which enhance cleaning versatility. However, some users wish for a more powerful motor and a larger dustbin. The cordless convenience is a significant plus for many, though the battery life is a point of discussion.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
HORRIBLE VACCUM
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.STAY AWAY FROM THIS VACUUM !!!!! BATTERY LASTS LESS THAN 15 MINS AFTER CHARGING FOR HOURS.
This review is from Samsung - Bespoke Jet Cordless Stick Vacuum with All In One Clean Station® - Misty White
No, I would not recommend this to a friendRated 1 out of 5 stars
Pretty but not long term
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke just after a year and local vacuum business can’t fix it without specific battery.
This review is from Samsung - Bespoke Jet Cordless Stick Vacuum with All In One Clean Station® - Misty White
No, I would not recommend this to a friendRated 1 out of 5 stars
Unable to return or get the price difference
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found cheaper deal at Samsung web site but I am unable to return or get the price difference due my last return date was on 14 Jan 2023. I think they should extend the return date or price difference same as Amazon.
This review is from Samsung - Bespoke Jet Cordless Stick Vacuum with All In One Clean Station® - Misty White
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for taking the time to send us your review. The experience is not what we expect from our customers.
To better assist you with this case and to provide options, please contact the BestBuy customer service department at P. (888) 237-8289 H.24 Hours a Day.
-Trisha-
Rated 1 out of 5 stars
Worst vacuum I've ever had
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst vacuum I've ever had. I loved the concept when my husband bought it (without telling me), but the sensor constantly thinks it's clogged when it isn't. Even after cleaning, taking it completely apart and inspecting every inch. It's just horrible. Thank goodness I didn't get rid of my old Kirby.
This review is from Samsung - Bespoke Jet Cordless Stick Vacuum with All In One Clean Station - Woody Green
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy sending used, broken “new” product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you check your item when you receive it. Ours came broken with dust left over in the bin when it is supposed to be a “new” item. We returned it to store within an hour of receiving the package, but the Best Buy would not honor the sale price. Horrible customer service.
This review is from Samsung - Bespoke Jet Cordless Stick Vacuum with All In One Clean Station® - Misty White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
-Trisha-
Rated 1 out of 5 stars
Bags discontinued
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung discontinued the waste bags used in these rendering it worthless. Dont waste your money
This review is from Samsung - Bespoke Jet Cordless Stick Vacuum with All In One Clean Station® - Misty White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dennis,
We want to assist you with the vacuum waste bags.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1145940013 to help our team pull up your information when you message us.
Have a great day.
^Aloe