Customer Ratings & Reviews
- Model:
- C49HG90
- SKU:
- 6115611
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Features
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the CHG9 Series monitor's large screen size and curved display as impressive and well-suited for gaming and multitasking. Many appreciate the monitor's quality and ease of use, although some find the resolution and lack of built-in speakers to be shortcomings. The weight and stand design also received mixed feedback. Overall, the monitor is praised for its immersive gaming experience and ability to handle multiple tasks simultaneously.
This summary was generated by AI based on customer reviews.
Expensive with screen light bleed quality issues..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a bit disappointing, the screen when black has light bleed in areas that the screws are holding the screen in place. As of now you CANNOT play the new Xbox series X on ultra wide mode without it looking stretched and crappy. This is a huge disappointment, its not the screens fault, it has to do with the xbox. So you can only play on half the screen with all the highest settings set. Playing on a computer you can use the ultrawide with no issues. Hopefully the boneheads at Microsoft will add a patch so people with ultra wide monitors can play...
No, I would not recommend this to a friendBrand response from Samsung
Posted .jeremyj5000,
Thank you for purchasing the Samsung C49HG90 Gaming Monitor and sharing your experience. Please reach out to Samsung Customer Care so that we can resolve your issues directly.
Please contact us at Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Samsung Monitors
it was decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was nice. the screen is decent is it worth 800 for a 180 screen ? no its not. i returned it and bought something else
No, I would not recommend this to a friendBrand response from Samsung
Posted .Loubee,
I am very sorry to see that you have encountered issues with the Samsung - CHG9 Series C49HG90DMN 49" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
- Pros mentioned:Large screen, Refresh rateCons mentioned:Resolution
For productivity, Yes! For gaming, so so
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor has a lot of real estate, lol. However, and maybe because it is about 3 years old, the 1080P for this size of ‘49” monitor it doesn’t do too much justice for gaming. Yes it has a great refresh rate, (144Hz) and the response time is 1 ms compared to most gaming monitors, but the resolution of 3840 by 1080P For a monitor this size it simply leaves too little to be desired for gaming. For my accounting business, it is great because I can just fill a simple spreadsheet all across, but again the pixel density for this size of monitor is small again compared to competitive monitors out there. Also this monitor is HEAVY, and you may need two people and have enough space on your desk to place this behemoth of a monitor. I really love Samsung products, but on this one it didn’t have the “ WOW “ facto for me. Also for this price you could go with a 34” and at least you could get a 1440 resolution or higher. Trust me you will notice the difference in resolution.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Powl2019,
I am very sorry to see that you have encountered issues with the Samsung 49" CHG90 Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
- Pros mentioned:GamingCons mentioned:Resolution
Wish it was the 5120x1440 version
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor because it was on a great deal! Kept it in the box hoping to open it up for Christmas. Unfortunately I had to return it because it wasn’t 5120 x 1440 version (my fault). So another store had a great deal on 5120 x 1440 about $150 more but it was worth it! The screen is beautiful, the curve is amazing and I don’t have to look at bezels between two screens. I use this monitor primarily for productivity, I usually have my code editor up, web application on the side, with room for email and other windows. I also do some gaming on the side literally via PBP mode. I hooked up my Audioengine speakers to it and the experience is truly amazing! I can’t still work on 27” while the other half is used for gaming. Would have left a 5 star review it was the 5120x1440 version! Other than that great monitor!
No, I would not recommend this to a friendBrand response from Samsung
Posted .JahmalRichard,
I am very sorry to see that you have encountered issues with the Samsung - CHG9 Series C49HG90DMN 49" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
- Pros mentioned:Large screenCons mentioned:Resolution
Huge. No - If low pixel density bothers you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read all reviews and thought the low vertical resolution would be fine for my needs. Went ahead and purchased it. But, it is really low. More than I expected. Videos and images are okay. But fonts would look really grainy. I am a programmer, so the 1080 vertical resolution was not up to the mark for me. Oh btw, it is big. really big size. Make sure you have enough space on your desk.
No, I would not recommend this to a friendBrand response from Samsung
Posted .hvhvk,
Thank you for your review of the Samsung C49HG90 Gaming Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams. We definitely want you to be satisfied with your purchase. Please do not hesitate to reach out via any of the options below for assistance.
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung stands behind the quality and performance of every product we manufacture, and we back the CHG90 QLED Gaming Monitor with a 1-year manufacturer's limited warranty.
Samsung Monitors
- Cons mentioned:Resolution
Low Resolution for Size
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this monitor with the intent on using it for work during the day, and gaming at night. Overall, I believe this display is just ok for the price. Having a ultrawide display to work on and seamlessly either open 2 or 3 windows side by side, or streatch a window the full width (think wide spreadsheets) is very handy. If you can afford the bump up in price, I would recommend the Samsung monitor with 5120x1440 resolution support. Pros: Large display (sized of 2 27" monitors side by side) FreeSync Capable Adjustable Height Stand Cons: Low resolution for the size. Samsung also sells a 2561x1440 monitor in this size, which is what I ended up going with at the end after returning this monitor. No G-Sync - Since I am running an NVIDIA Graphics card, this is a bust for such an expensive monitor
No, I would not recommend this to a friend The width is too long and is not suitable for shoo
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's too long when I play the game, it's longer than the game's image, creating spaces on both sides. It's only suitable for racing games.
No, I would not recommend this to a friend- Pros mentioned:Large screenCons mentioned:Resolution
WIDE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen size is amazing and can span multiple windows for work/play etc. The biggest draw back is resolution. I have mac pro with dual cards - might as well say useless. Small screen size looks amazing- But i didn't buy for small screen size.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Extreme:
Thank you for your review of the Samsung C49HG90 Gaming Monitor.
Your experience is very important to us and we will share your feedback regarding resolution with our product team.
Should you ever need assistance or have questions with using this monitor, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Samsung is committed to providing the best possible product experience, quality, and value, and we greatly appreciate your comments and suggestions.
- Samsung Solutions
- Cons mentioned:Resolution
Not vibrant and not clear. Does not look HD.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this is considered 4k the resolution on this size of a monitor looks blurry and the colors are not bright and sharp. The controls do not allow you to adjust it or calibrate it to make it any better. I have an Asus 28" 4k monitor that looks outstanding next to this monitor. When I have them next to each other it is the difference between standard definition old crt tube tv and a new oled tv with blue ray. This monitor is really below par for quality. Also the curve makes it even more distorted. It may be ok for low def gaming but is really bad for productivity and photos.
No, I would not recommend this to a friendBrand response from Samsung
Posted .GPRMAIN,
Thank you for purchasing the Samsung 49" CHG90 Super Ultra-Wide Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.
Please know that this CHG90 QLED Gaming Monitor features support for High Dynamic Range (HDR), so dark areas are darker and bright areas are brighter. See mind-blowing detail and contrast as bright blue skies share the screen with deep shadows and silhouettes.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung C49HG90 with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Buy the G9 Instead.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First I love gaming on this monitor and for the price I paid (xmas/black friday price of around 1K) I think it is worth it. However, understand it's got some drawbacks. I think Samsung has nailed the width issue for this type monitor (ie ultrawide craze which I think will be the standard in about 3 years). As crazy as it sounds though, coming from a two 30inch monitor setup this is the correct width but I don't think a curved ultrawide @35inch or @34inch is big enough or correct trade-off for a single monitor replacement setup. This monitor is an absolute joy at 144 hz and not bad for productivity either. I will admit the dpi is low and up close it is noticeable, however, for a slightly farther viewing distance this is, for the most part, negated (ie using vesa wall mount for an extra 3-6 inch further back from the back of a standard desk or credenza). The depth of my desk is 29inches. I find an extra 6 is preferable. I have 2 other monitor types in the house (a 27 inch dell and two 30 inch dell). The actual viewable vertical (meaning the actual screen not bezels) real estate to each type of my other monitors is 14.5 inches vertically on my 27' dell and 16inches vertically on my two dell 30 inch. The actual viewable vertical real estate on this one is only 13.25inches. This comes to my one complaint about this monitor-vertical real estate. My other dells run a resolution of 1600 vertically while this one is only 1080. For Samsung, Asus, Acer etc... to truly have the one "ring" to rule them all (Tolkien reference). The vertical resolution and actual screen size will need to come up at minimum of 1440 and 1.5 to 3 inches vertically for each respective specification along with the width of this monitor. After trying a Acer 35 predator ultrawide a friend has and this monitor my conclusion each needs what the other has. The acer needs the Samsung Chg90 width and the Samsung needs the 35 predators height. My hope is that Samsung gets more feedback and the engineers can truly produce the a just about perfect monitor for GAMING & PRODUCTIVITY. Maybe a Chg100/101 etc.
No, I would not recommend this to a friendBrand response from Samsung
Posted .hotnerd,
Thank you for your review of the Samsung C49HG90 Gaming Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
We want you to be satisfied with your purchase and would like to help in any way we can.
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung stands behind the quality and performance of every product we manufacture, and we back the CHG90 QLED Gaming Monitor with a 1-year manufacturer's limited warranty.
Samsung Monitors
- Pros mentioned:Multitasking
Great Monitor, Missing Vital Parts
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great monitor. Very clear and gives me lots of real estate for multitasking. Works seamlessly for both my pc and Mac. Was easy to set up. I bought this as open box excellent and was very disappointed with Best Buy on the open box classification. The wall mount plate was missing and so were multiple screws for the monitor stand. I’m still debating returning for this reason.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on this Samsung - CHG9 Series C49HG90DMN 49" HDR LED Curved FHD FreeSync Monitor.
I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
I also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Cons mentioned:Resolution
Not for Gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a beautiful monitor! However, it is NOT for Gaming. We noticed right away the screen lags/glitches when playing PC Games. We chose to give it a fair chance and try it for a week with multiple games before we decided it wasn’t for gaming. It doesn’t live up to its Specs. The Refresh Rate isn’t true. Resolution (1080p) looks bad on this sized monitor. We adjusted & played with provided display options. The most we could milk out of this monitor was 70fps.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Cameron,
I am very sorry to see that you have encountered issues with the Samsung - CHG9 Series C49HG90DMN 49" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Good monitor, but get the 1440p version
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this monitor. No, actually, I really did like this monitor. The aspect ratio is great, it fit perfectly in the space I had on my desk, and the picture quality (for 1080p) was good. Unfortunately, I'm coming from a pretty decent 27" 1440p monitor, so it looked like garbage. If you're used to gaming on 1080p, you'll probably be fine. And, actually, a lot of games looked ok on it. But AAA titles are going to disappoint pretty consistently. Destiny 2 was a mess at this resolution. And the Windows desktop experience is pretty terrible. If you ever get tired of playing games, you can spend a few minutes counting the pixels on your favorite icon. Whoever thought a 49" 1080p monitor was a good idea needs to be fired. It's not all bad, though. Cartoony games look fine. Things like Don't Starve were quite pleasant. The HDR, while only HDRish, was rather decent. The UI is excellent. Probably the best I've ever used on a monitor. And even if your game doesn't support the aspect ratio, you can just slap it in the middle and have plenty of room on either side for Discord/Netflix/whatever. And the stand is very sturdy, with great cable management. Overall, it could be good if you're not already used to a higher resolution. I'd wholeheartedly recommend this monitor if it was 1440p, though. Fortunately, that is a (much more expensive) option.
No, I would not recommend this to a friendBrand response from Samsung
Posted .smooney:
Thank you for sharing your feedback on the Samsung 49" HDR LED Curved FHD FreeSync Gaming Monitor. I am sorry to see that this model fell short of your expectations.
Please know that the 20-step Black Equalizer adjusts any game scene to the brightness level you want, letting you spot enemies hiding in even the darkest areas of the screen.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
- Samsung Solutions
Lackluster.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very pleased with my receipt of the product. Spent $930 on a “excellent condition” open box and paid $111 on shipping for next day delivery. Received It, box is not in the best condition, but alas that was the least of my worries. There was a sort of liquid oily substance on the back of the monitor when unboxing, upon flipping it over and getting it on the stand there was a lot of almost Vaseline textured liquid on the screen. Very difficult to clean off and left haze on the screen. Plugging it in and running it, the monitor displayed obvious screen damage and refused to boot up. Tried several times and nothing worked. Ended up returning same day as received. Best Buy customer service was excellent however and made the process quick and painless, 5 minutes tops. Would not bother on open box buys ever as this was the result, cannot speak on overall monitor quality in terms of usage. However the stand does feel cheap and the clips on it are poorly made as those were broken too. The positioning of the screws on the back of the monitor for the stand are also very oddly positioned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you had an unfortunate purchasing experience with your seller.
Should you ever need assistance or have questions about using this product, please contact Samsung Customer Support
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Pros mentioned:Large screen
Perfect for multi-tasking and large spreadsheets
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a two screen set up and able to have 3 windows open and easily viewed, along with my laptop screen. Monitor doesn't automatically come on when waking up computer. The standby light goes out, but have to unplug and plug back in every time to get it to turn on. Otherwise, great picture quality and size.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We hope to have you back as a customer again.
It is ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this one for a while. Caution you if you purchase this monitor. Do not have anything near it when setting up. Make sure you buy the expensive insurance. My biggest issue with this monitor is that the screen tends to mess up every so often and you have to turn it on and off multiple times for the screen to go back to normal. The next thing is the fact that even if you devide the screens which is good for regular work, but I am a gamer and you cannot divide it as you think would be. Example is if you are playing a computer game using the screen you cannot divide it for streaming and gaming on the same computer. The only good thing is picture quality. You will need to buy speakers if you want sound.
No, I would not recommend this to a friend- Cons mentioned:Resolution
Good monitor, but low resolution
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend the extra and get the 1440p model. 1080p model gave me a headache that lasted 3 days after I returned it. I like the monitor but coming from a 4k and 1440p ultrawide daily for 3+ years, the 1080p resolution gave me a headache. Quality product. Just needs higher resolution.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Steven,
I am very sorry to see that you have encountered issues with the Samsung - CHG9 Series C49HG90DMN 49" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
- Cons mentioned:No speakers
Good size no speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size but no speakers which is disappointing for such an expensive monitor. The stand feels flimsy. Some parts feel like they aren't made with quality in mind. I just use it as a monitor for work and not for games so I wouldn't be able to comment on the image quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Melly,
Thank you for purchasing the Samsung - CHG9 Series C49HG90DMN 49" Montor. I am sorry that you were not aware that this model does not come with built-in speakers.
For complete product specs, please visit samsung.com: https://www.samsung.com/us/support/owners/product/curved-gaming-monitor-chg90-series
This monitor does come with audio/headphone output so you can connect your own speakers.
For assistance, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
- Pros mentioned:Large screen
Good Effort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept. But Samsung still missed the mark when it comes to the details. Cord placement, config memory, number and type of inputs, sound, bluetooth-all still lacking like most of Samsungs curved products. On the positive side the size of the screen is dead on for productivity & gaming.
No, I would not recommend this to a friendBrand response from Samsung
Posted .YammyMoo:
Thank you for sharing your experience with the C49HG90 Gaming Monitor. Your feedback is important to us and will be shared with our Monitor team.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class products.
- Samsung Solutions
Pretty video - Horrid text
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for mostly work purposes and multitasking, but given that 90 percent of what I do is reading text, this was just an awful choice. Video looked great on it, but the text was so bad. I tried to get used to it, but couldn't. So if all you're going to do is game and watch movies on it, sure it's a really cool monitor. Loved the smoothness of the stand, background images look awesome, etc... But after messing with the settings for hours I just couldn't find a way to get it dialed in for text and it was so bad it was a deal breaker.
No, I would not recommend this to a friendBrand response from Samsung
Posted .jovialbroadcasting,
I am very sorry to see that you have encountered issues with the Samsung - CHG9 Series C49HG90DMN 49" Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors