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Customer Ratings & Reviews

Your price for this item is $611.99
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The comparable value price is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 450 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Galaxy Book's fast performance, lightweight design, and responsive touch screen. Many users appreciate its portability and long battery life, making it a great choice for students and professionals on the go. While some users have experienced defective units, the overall positive feedback suggests that the Galaxy Book offers good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Cons mentioned:
    Defective

    Rated 1 out of 5 stars

    Laptop Won't Turn On After Less Than A Month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was delivered on 2/13/23. Laptop has been in service less than a month (since 2/27/23). Laptop does not turn on or appear to receive a charge. Sold a defective item and Geek Squad now wants me to pay for a protection plan to get my $1000 laptop that's less than 30 days old fixed. I am a repeat Best Buy customer for our small business. I am appalled by the service of this product and Best Buy team.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Defective

    Rated 1 out of 5 stars

    PEOR TIENDA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    En 10 días Compre dos laptops, las dos salieron con defecto… no recomiendo comprar en Best Buy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Defective

    Rated 1 out of 5 stars

    Defective Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an employee. The product is defective and keeps restarting and return date passed.

    No, I would not recommend this to a friend