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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 898 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Galaxy Book2 360 for its lightweight design, stunning AMOLED touch screen, fast performance, and long battery life. While some users have concerns about overheating, fan noise, and speaker quality, many find that the pros outweigh the cons, making it a great choice for those looking for a portable and powerful laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 898 reviews
  • Pros mentioned:
    Battery life, Processor speed, Weight

    Rated 5 out of 5 stars

    Powerful Performance with Stunning Display!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - Galaxy Book2 360 is truly the epitome of laptop excellence. From its top-tier specs to its sleek design, it shines in all aspects. The 13.3" AMOLED touch screen is absolutely stunning, offering vibrant, crisp, and immersive visuals. Whether for work, media consumption, or gaming, the display truly enhances every experience. The touch feature is very responsive and adds to the convenience. The 12th Gen Intel Core i7 Evo Platform, coupled with 16GB RAM, delivers remarkable speed and seamless multitasking capabilities. You'll hardly encounter any lag or stutter, no matter the intensity of the tasks. The 512GB SSD also ensures quick boot times and fast data retrieval. The laptop's 360-degree hinge design provides versatility for every situation. The transition between modes is smooth, making it ideal for varying uses from work to entertainment. Additionally, the battery life is impressive, easily lasting through a full workday on a single charge. Even with intense use, it holds up well. Connectivity options are plentiful and future-proof, and the laptop's build quality feels robust and premium. It's lightweight and portable, ideal for carrying to the office or coffee shop. The Samsung - Galaxy Book2 360 is undoubtedly a high-end, high-performing device. I am absolutely thrilled with this purchase and highly recommend it to professionals, students, and anyone in need of a powerful, reliable laptop.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AbdiZ... Thank you for taking the time to leave your detailed review of the Samsung Galaxy Book2 360. We are thrilled you're enjoying the vibrant display, speed, sleek design, multitasking capabilities, and battery life of your new laptop! We very much appreciate your recommendation and thank you for being the best part of Samsung. -Bethany Samsung

  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Best laptop for student! Lightweight and compact l

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 12th gen i7-1255U with 16 gb ram. It is best purchase i have made as a student. It is so lightweight, small and fast. It is not made to play games but you can still run cs source and condition zero at highest fps. I mainly use it for school work like assignment and coding stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Its lightweight the perfect size for on the go. The speed is fast and i still use it for everything.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Sleek and super light laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little device and very light. Love that it is thin and so elegant. The only con is that it overheats sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop overall!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Could use a bit better battery life, but as an occasional casual laptop for shopping/light work projects and casual or indie Steam gaming, it’s really good. I’m surprised how fast this boots up even from a cold start, open the laptop and within seconds you’re at the login screen, and fingerprint reader is very fast. The touch screen is very responsive I just wish the Touch Bar was bigger. If you’re looking for a MacBook Air level laptop but don’t want a Microsoft surface… this is for you. Also the Samsung Galaxy features are a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Work anywhere!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design. Very sleek, light, and definitely portable. I like working with it wherever I sit around the house! Downside, it takes time to read fingerprint in opening the computer and always work with clean hands or prints will be all over its surface.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, light, excellent size, reliable, with a battery that lasts for my school day. Fully compatible with other samsung devices. It meets my personal and professional needs. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great Laptop with Annoying Fans

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, its very fast for everyday tasks. The screen is beautiful, bright, and the colors are amazing. The only complaint is the loud, high pitched fan noises. But plop on some headphones and you're good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Weight

    Rated 5 out of 5 stars

    Good value computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Very light. Lighter than a iPad with a keyboard. Good quality screen. New generation 12 i7. Very pleased with the performance. Windows 11 works great. Happy with battery life and small charger. Overall very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Love Samsung Laptops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. I run my DAW (Reaper) with 40+ plugins on 18 tracks and record my band’s practices with it and it performs great. Can’t run low latency like this but we are playing live with direct monitoring. It also looks great, and the touch screen is a nice feature. I find myself grabbing this more than my M1 MacBook Pro lately. Only downsides from the Mac is that it runs hotter, fan kicks on way more (but it’s pretty quiet), the battery life isn’t as good, and the track pad is a little smaller. But, it’s thinner, lighter, and smaller (front to back) then the MBP and that I like. I got it on sale for half of what I paid for my Mac on sale, so also a great deal. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Outstanding and work anywhere

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Samsung Galaxy Book2 touch screen months ago, it is on Sale at BestBuy. I’m absolutely happy with my purchase and it works great, 18 hours battery, lightweight, good for travel. I recommend this to my 4 daughters and my friends

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Incredible laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best computer I have ever owned. Super fast speed, brilliant display, easy to use and navigate. I even found a keyboard cover for it on Amazon. A big thank you to Marcos at the Sunset Valley Best Buy for all the tremendous help!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Outstanding and work anywhere

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Samsung Galaxy Book2 touch screen months ago, it is on Sale at BestBuy. I'm absolutely happy with my purchase and it works great, 18 hours battery,

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly! Here's a more polished version of your statement: --- One of the best computers I've ever owned, it has a stunning display and incredibly fast processing speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim and lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a slim 2in1 laptop. This was a good choice.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Outstanding Performance at an Unbeatable Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Galaxy Book 2 is an incredible value for the money. I'm absolutely delighted with my purchase . The specifications of this computer outshine those of its counterparts in the same price range. It has proven to be a reliable workhorse for all my demanding tasks and hasn't struggled with overheating issues, and I help facilitate this by placing it on a stand for better air circulation underneath the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Laptot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for college! Touch screen and I have never had any problems with it I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package was perfectly protected and so far it’s been fast, I mainly use Microsoft as I bought it for a certification I’m currently working on. The touch screen works perfectly, the battery life is around 4 hours and it takes 1 hour or so to charge. It’s light so you can take it anywhere! The only downside is that your fingertips will stay on the laptop no matter what you do as you can see in my picture

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Galaxy book 2 360

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It's so thin and soft and it's great to navigate pretty simple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty snappy little device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. Works well as my laptop for traveling and the touch screen is very responsive. It's light weight enough to travel but powerful enough to not be laggy. Would purchase again. Even works with my Dell docking station from work!

    I would recommend this to a friend
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