Customer Ratings & Reviews
- Model:
- XE550XGA-KC1US
- |
- SKU:
- 6597158
Customer reviews
Rating 4.4 out of 5 stars with 37 reviews
(37 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Galaxy Chromebook Plus 15.6” for its excellent keyboard and large trackpad, its lightweight and slim design, and its impressive battery life. The vibrant OLED display also receives high praise for its beauty and suitability for watching videos. There were no significant negative comments reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Oled display
Rated 5 out of 5 stars
Fantastic Chromebook Plus - so light weight!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this super light weight but very large screen. It's the best of both worlds. I use this for business everyday and the speed excellent even with many (usually at least 10 or 15) tabs open. The OLED screen is beautiful and as I mentioned, being very large is easy on my eyes. The keyboard has a great feel too, although the layout does take a little getting used to. Still can't say enough how great this one is, and I have had many higher end Chromebooks over the years, including Samsung (2 of the Galaxy premium versions) as well as the Google Pixel Go, and I still prefer this over them.
I would recommend this to a friend Rated 5 out of 5 stars
I'M SOLD ON SAMSUNG EXCELLENT PRODUCTS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful Chromebook at a reasonable price. I believe in Samsung quality products. I presently own Samsung S25 Ultra, Samsung's newest Chromebook, Samsung 75 in TV, and Samsung Tablet. Samsung electronic products are tge very price. In addition, worked withtherecustomer service group = exxellentservice
I would recommend this to a friendRated 5 out of 5 stars
Very nice Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking, very light for the size, and a beautiful display. It is one of the best Chromebooks that I have used/owned.
I would recommend this to a friend- Pros mentioned:Battery life, Keyboard quality
Rated 5 out of 5 stars
Excellent Chromebook
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are very few reviews on this site, so I thought I better write one. I read a very positive review on a blog I follow and decided to pull the trigger on this one. I'm moving from an Acer i5 Intel processor to this one with an i3, but the speed of the i3 is more than adequate. The screen on this one is excellent. I thought I would miss the touch screen of my old one, but I don't. I like it bright so was waiting to see how the battery life would work out. It's good enough. Maybe 6 - 7 hours with the screen very bright. If I need to get more hours, I can just scale the brightness back. It charges very fast so I choose to keep it bright and beautiful. The keyboard feels great, and I find myself using the number pad a lot. I don't think it's intended for data entry, just keying a bunch of numbers when needed. Nice feature. Track pad is good although once in a while I tap in a spot and it doesn't respond. I just quickly tap again in another spot and it works. I bought this thinking I could return it if I didn't like it (Best Buy's return policy is great), but it's an excellent machine and it's not going back. Hope this helps some of you guys that might be thinking about buying this one.
I would recommend this to a friend - Pros mentioned:Battery life, Keyboard quality, Weight
Rated 5 out of 5 stars
Samsung Chromebook Plus Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Chromebook is the most user friendly laptop I have owned. It is used mainly for personal computing and web browsing. The backlit keyboard was a must for me and this keyboard is great. The most important thing is its light weight. Battery life and charging time are excellent. I went to Best Buy to purchase another brand of Chromebook and this Samsung Chromebook Plus blew me away.
I would recommend this to a friend - Pros mentioned:Keyboard quality, Weight
Rated 5 out of 5 stars
Amazing AMOLED display, fast processor. AWESOME!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say that I am highly impressed. The Intel Core i3 is fast. The keyboard and trackpad are both excellent, and the screen is top-notch. 400 nits of brightness is spot on! I usually buy 14-inch Chromebooks. This is my first 15.6-inch. Because it is so thin, light, and has tiny bezels, it feels almost like a 14-inch Chromebook. The speakers, while downward-firing, are very good. If it had a fingerprint reader, it would have been perfection. Having said that, so far I am very pleased. The Neptune Blue color makes this device look very nice and high-end. The AMOLED display puts this Chromebook head and shoulders above the rest; it even surpasses most Windows laptops, in my humble opinion.
I would recommend this to a friend - Pros mentioned:Keyboard quality, Weight
Rated 5 out of 5 stars
Best Chromebook yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went from a 2017 Chrome Pixel that I loved, however old, to the Galaxy Chromebook, which I love more. Extremely pleasant to use. Bright screen, big touchpad, light and thin. I also really appreciate the numeric keypad and the addition of a delete key in addition to the backspace, as well as a few other new keys. Easy to migrate and setup all my favorite apps.
I would recommend this to a friend - Pros mentioned:Battery life, Oled display
Rated 3 out of 5 stars
Almost perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an incredibly beautiful Chromebook. It is ultra thin, super light, snappy, and it has good battery life. My issue with it was the 1080 display. I was super excited about this Chromebook, I mean, it has an OLED display, but the 1080 resolution kills the whole package. The letters look blurry no matter what you do. I ended up going with the ASUS expertbook which is not as thin or light as this one, but it has a 2K display that looks super sharp and makes the Chromebook experience so much more refined. I hope that Samsung eventually makes a Chromebook as beautifully as this one, and includes a display with a resolution not outdated by today's standards...
No, I would not recommend this to a friend - Pros mentioned:Oled display, Weight
Rated 5 out of 5 stars
Incredibly thin and light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really impressed with this Chromebook. I was sold by how thin and light it is. It is so portable and light - makes all other laptops really really bulky and old fashioned. I was worried about it being only a Core i3 processor but it has all the performance I need. The oled display is beatiful for watching shows. And it came with 1 year free of Gemini Advanced which is a huge value!
I would recommend this to a friend Rated 4 out of 5 stars
Honest opinion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning this computer for over a month, I feel like I can give an honest review of it. Immediately after I set it up, I noticed the mousepad wasn't working properly or as I thought it should, mainly noticing it while scrolling (using the two finger scrolling method). After a week or two, I ordered a Samsung bluetooth mouse (from the manufacturer's website because Best Buy didn't have it). Since receiving the mouse, I haven't noticed any other issues (still have issues with mousepad). I find myself using it more than my last Chromebook, it connects easily to my other Samsung devices and appliances (Smart Things app and linking), and the number pad on the side is convenient. I love it.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Best laptop I’ve ever owned!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I made the switch from Windows to Chromebook. Wish I would have done it years ago. The Samsung Galaxy Chromebook Plus is amazingly thin and light, has an amazing display, is straightforward for everyday use, and the build quality seems solid. A super bonus is the battery lasts 10+ hours consistently.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 4 out of 5 stars
Light and Fast. Fantastic display.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light and fast. Excellent screen. Backlit keys. Lots of features I've been waiting for in a Chromebook. But had to get service after a few months. Could just be a lemon. Fortunately Best Buy has Excellent customer service.
I would recommend this to a friend Rated 3 out of 5 stars
Very low resolution display
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The huge 16:9 display will wow you, because of the size it is very immersive, the deep blacks and color accurate display, skin colors look real, no yellow/green hues bias, colors are very pleasing to look at. What is horrible, is the low resolution, you can easily spot individual pixels, text with jagged edges, it is like looking a DOS machine from 1990. Text and Movies appear soft, so the experience takes a hit. Although it is very thin and light weight, 15 inch labtops have a big footprint, so it is not as portable. It is a beautiful machine, I love the deep blue on the lid, and the black keyboard, perfect combination. The keyboard feel is okay, but not the best, the Galaxy Book 4 Edge has a much better feel on the keys. Also, because they tried to cramp and number key, it shifted the keyboard off center, and there are just too many keys everywhere, confusing, you have keep taking your eyes away from the display to identify where is the key looking for. The backlit of the keys is perfect, not intrusive and it always light up when you need it. The battery is good and it charges fast. The hinge is not very strong, the display panel is big and wide and it wobbles when you type. The display panel is semi-glossy, like a satin, something in between, it helps with reflections, but it also takes away some color punch vividness. The track pad is okay, no glass, no haptic feedback, it is accurate with the cursor, but it has some palm rejection issues, when typing your palm can sent the cursor to a different location causing typing errors, something I have not experience with the Book 4 Edge. All in all is an okay machine if you can get pass the low resolution display, but at $700, there are other much better options, for example the ACER Spin 714 Chromebook that screams premium quality in every aspect. Conclusion, this will make a good media consumption machine to watch videos and movies, but not a work machine where you will be starring at soft jagged text all day long.
I would recommend this to a friendRated 5 out of 5 stars
It just works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched to this Chromebook from a Macbook Air. While Chromebooks will, on it's own, never be a "do it all" machine like a Macbook or Windows laptop, they just work and are very simple to use. If you add a service like Geforce Now, which I use, it actually becomes a very good cloud service gaming machine. Particularly with the nice screen that this one has.
I would recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
Excellent Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Chromebook is lightweight and well made. Except for those who need video production or gaming, I think it is an excellent choice.
I would recommend this to a friend Rated 3 out of 5 stars
Better options for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off lightweight great screen quality (not touch screen should be for the price) Good Keyboard and trackpad but the orientation of the track pad to accommodate the numbers keys causes my palm to accidentally touch the track pad while typing.. Battery life is poor in comparison to the advertised usage.
I would recommend this to a friendBrand response from Samsung
Posted .Aloha JimH, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Chromebook Plus. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Issues with touchpad responsiveness on your Samsung Chromebook can be caused by several factors, such as software and drivers that are in need of updates, or if there are any issues with your account. No matter what particular touchpad issue is occurring, there is an easy way to fix it in most cases. Please check out, "Touchpad issues on your Samsung Chromebook" and "Reduced battery life on Samsung PC" to help resolve what you have described to be experiencing with your PC. If you would like any further assistance afterward or if you have any questions for us, please feel free to contact Support. Thank you for being a staunch Samsung customer. - Debra
Rated 5 out of 5 stars
Life-changing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this Chromebook. The display, ease of use, battery life and design.
I would recommend this to a friend- Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Shan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for a Chromebook large screen and good keyboard
I would recommend this to a friend Rated 5 out of 5 stars
Best Chromebook Plus out right now!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was waiting for the right laptop after having my Pixelbook since 2017...and so glad I got this one! The screen and build are absolutely amazing. The thinness and how lightweight this laptop is can't be expressed enough till you see this one in person!
I would recommend this to a friendRated 5 out of 5 stars
My computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer. Salesperson was very knowledgeable, helpfull and has been a resource i can reach out to
I would recommend this to a friend